2 - Navigate to Profile Settings, located at the bottom left of the web page.
3 - Click on delete profile at the top of the page.
4 - Click the blue button labeled remove.
5 - Check all boxes confirming that you are deleting your profile forever, that your data will be lost, and that your messages and contact will be lost, acknowledging that your profile will be impossible to restore.
6 - Click the blue continue button and follow the rest of the instructions to complete the deletion process.
7 - If you encounter any issues, contact customer support via email at support@jucydate.com.
Jucydate is a dating site where you can start with a free basic membership that lets you browse profiles, send flirts, and manage your profile without paying anything. However, if you want extra features like unlimited messages or seeing who viewed your profile, you need to subscribe to a paid plan. Many users have reported issues with canceling these subscriptions and continuing charges, so it's important to read the terms carefully before signing up. Basically, you might be getting billed by Jucydate if you signed up for their premium plans which offer more features than the free membership.
The cancellation process is relatively straightforward via an online cancellation form on their website, requiring a few steps to confirm cancellation. However, some users may face difficulties if they purchased through an app or if the cancellation is not fully processed, necessitating customer care contact, which adds moderate complexity.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a jucydate subscription.
How to Contact jucydate
If you need assistance, here's how you can get in touch with jucydate's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a jucydate Refund
Persistently and firmly repeat: "I want to cancel my subscription" with no deviation or room for argument.
Ignore sales pitches: Customer service may push retention offers; firmly decline and keep focus on cancellation.
Use escalation language in stages: Start polite, then firm, then direct if needed to convey seriousness.
Anticipate persistent contact: Be prepared to tell representatives multiple times to stop calling after cancellation is confirmed.
Try changing your location via VPN to California: California law may make cancellation easier under consumer protection rules.
Expect them to make cancellation hard: Many users report intentional delays, multiple hoops, or confusing website navigation to thwart cancellations.
Use official cancellation forms or contact links: Such as the form at https://app.juicymatch.com/contact to bypass customer service calls.
Time your cancellation: Some users suggest trying cancellation right before a billing cycle or during business hours for faster processing.
Document all interactions with dates and times: Record each cancellation attempt and any responses for evidence if needed.
Consider third party billing blockers: Blocking the card or the third party billing platform if the company continues to charge after cancellation attempts.
Why Do People Request Refunds from jucydate
Fictitious profiles and automated chatbots trick users into purchasing upgraded subscriptions.
Subscriptions without user consent or signups by someone else using the user's phone.
Difficulty unsubscribing or lack of customer support to cancel memberships.
Site being boring or unwanted constant pop-ups and notifications.
Concerns about underage or inappropriate images on the service.
Fraudulent activity and unauthorized charges related to accounts.
Desire to stop receiving unsolicited emails and notifications.
Warnings from banks about suspicious activity linked to deceptive dating sites with fake profiles showing enticing photos.
jucydate Refund Script
Script
Copy
Dear jucydate, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About jucydate
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jucydate Refund Policy
Jucydate's cancellation policy allows you to cancel your Premium membership online by logging into your profile, navigating to 'My Account' > 'Membership', and selecting the cancellation option. You will receive a confirmation email once cancellation is complete, and you can continue to use the Premium features until the subscription period ends. If your cancellation is not finalized, you need to contact Customer Care; reactivation is also possible via the membership settings.
Get help with your refund
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The Easiest Way to Get a jucydate Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from jucydate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Jucydate subscriptions automatically renew for the same term unless you cancel before the current term ends. You can cancel at any time through your profile settings, but benefits continue until the term ends with no prorated refunds. Be aware there's a brief 3-business-day penalty-free cancellation window after subscribing (varies by state) and deleting the app or account does not cancel trial subscriptions, so you must actively cancel to avoid charges.
Fictitious profiles and automated chatbots trick users into purchasing upgraded subscriptions.
Subscriptions without user consent or signups by someone else using the user's phone.
Difficulty unsubscribing or lack of customer support to cancel memberships.
Site being boring or unwanted constant pop-ups and notifications.
Concerns about underage or inappropriate images on the service.
Fraudulent activity and unauthorized charges related to accounts.
Desire to stop receiving unsolicited emails and notifications.
Warnings from banks about suspicious activity linked to deceptive dating sites with fake profiles showing enticing photos.
Before cancelling your Jucydate subscription, be aware that you will lose access to all premium features and content that require an active membership. This includes the ability to send and receive messages, view full profiles, and use any advanced search or matching features. Your subscription will continue to automatically renew unless you cancel it prior to the end of the current subscription period; cancellations must be made either on the Jucydate website or through the third-party provider if you subscribed via Apple, Google, or another external platform. Make sure to cancel before the renewal date to avoid being charged for the next billing cycle.
Jucydate's cancellation policy allows you to cancel your Premium membership online by logging into your profile, navigating to 'My Account' > 'Membership', and selecting the cancellation option. You will receive a confirmation email once cancellation is complete, and you can continue to use the Premium features until the subscription period ends. If your cancellation is not finalized, you need to contact Customer Care; reactivation is also possible via the membership settings.
Yes, you do need your password to cancel your subscription on Jucydate (jucydate.com). The cancellation requires you to log into your profile, go to your account settings under Membership, select the cancellation link, and then enter your password to confirm the cancellation. If you have forgotten your password, you can reset it here: https://jucydate.com/reset-password. This is necessary to confirm your identity and successfully cancel the subscription.
We've actually written a step by step guide on how to get a refund from jucydate. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your jucydate subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your jucydate account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel jucydate online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
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trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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