Jucydate is a dating site where you can start with a free basic membership that lets you browse profiles, send flirts, and manage your profile without paying anything. However, if you want extra features like unlimited messages or seeing who viewed your profile, you need to subscribe to a paid plan. Many users have reported issues with canceling these subscriptions and continuing charges, so it's important to read the terms carefully before signing up. Basically, you might be getting billed by Jucydate if you signed up for their premium plans which offer more features than the free membership.
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The cancellation process is relatively straightforward via an online cancellation form on their website, requiring a few steps to confirm cancellation. However, some users may face difficulties if they purchased through an app or if the cancellation is not fully processed, necessitating customer care contact, which adds moderate complexity.
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How to Cancel jucydate: Step by Step
If you purchased through jucydate.com:
- Log in to your account on jucydate.com.
- Navigate to Profile Settings, located at the bottom left of the web page.
- Click on delete profile at the top of the page.
- Click the blue button labeled remove.
- Check all boxes confirming that you are deleting your profile forever, that your data will be lost, and that your messages and contact will be lost, acknowledging that your profile will be impossible to restore.
- Click the blue continue button and follow the rest of the instructions to complete the deletion process.
- If you encounter any issues, contact customer support via email at support@jucydate.com.
Tips & Tricks for Canceling jucydate
- Persistently and firmly repeat: "I want to cancel my subscription" with no deviation or room for argument.
- Ignore sales pitches: Customer service may push retention offers; firmly decline and keep focus on cancellation.
- Use escalation language in stages: Start polite, then firm, then direct if needed to convey seriousness.
- Anticipate persistent contact: Be prepared to tell representatives multiple times to stop calling after cancellation is confirmed.
- Try changing your location via VPN to California: California law may make cancellation easier under consumer protection rules.
- Expect them to make cancellation hard: Many users report intentional delays, multiple hoops, or confusing website navigation to thwart cancellations.
- Use official cancellation forms or contact links: Such as the form at https://app.juicymatch.com/contact to bypass customer service calls.
- Time your cancellation: Some users suggest trying cancellation right before a billing cycle or during business hours for faster processing.
- Document all interactions with dates and times: Record each cancellation attempt and any responses for evidence if needed.
- Consider third party billing blockers: Blocking the card or the third party billing platform if the company continues to charge after cancellation attempts.
jucydate Customer Service Info
If you need assistance, here's how you can get in touch with jucydate's support team.
Cancel jucydate Script
Script
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Dear JucyDate Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription with JucyDate. Due to personal circumstances, I am unable to continue my membership at this time.
I appreciate the services provided, but I believe it is best for me to cancel now. Please confirm the cancellation and let me know if there is anything else you need from me to finalize this process.
Thank you for your assistance.
Best regards,
[Your Name]
Frequently Asked Questions
Jucydate's cancellation policy allows you to cancel your Premium membership online by logging into your profile, navigating to 'My Account' > 'Membership', and selecting the cancellation option. You will receive a confirmation email once cancellation is complete, and you can continue to use the Premium features until the subscription period ends. If your cancellation is not finalized, you need to contact Customer Care; reactivation is also possible via the membership settings.
Yes, you do need your password to cancel your subscription on Jucydate (jucydate.com). The cancellation requires you to log into your profile, go to your account settings under Membership, select the cancellation link, and then enter your password to confirm the cancellation. If you have forgotten your password, you can reset it here: https://jucydate.com/reset-password. This is necessary to confirm your identity and successfully cancel the subscription.
- Fictitious profiles and automated chatbots trick users into purchasing upgraded subscriptions.
- Subscriptions without user consent or signups by someone else using the user's phone.
- Difficulty unsubscribing or lack of customer support to cancel memberships.
- Site being boring or unwanted constant pop-ups and notifications.
- Concerns about underage or inappropriate images on the service.
- Fraudulent activity and unauthorized charges related to accounts.
- Desire to stop receiving unsolicited emails and notifications.
- Warnings from banks about suspicious activity linked to deceptive dating sites with fake profiles showing enticing photos.
Jucydate subscriptions automatically renew for the same term unless you cancel before the current term ends. You can cancel at any time through your profile settings, but benefits continue until the term ends with no prorated refunds. Be aware there's a brief 3-business-day penalty-free cancellation window after subscribing (varies by state) and deleting the app or account does not cancel trial subscriptions, so you must actively cancel to avoid charges.
Before cancelling your Jucydate subscription, be aware that you will lose access to all premium features and content that require an active membership. This includes the ability to send and receive messages, view full profiles, and use any advanced search or matching features. Your subscription will continue to automatically renew unless you cancel it prior to the end of the current subscription period; cancellations must be made either on the Jucydate website or through the third-party provider if you subscribed via Apple, Google, or another external platform. Make sure to cancel before the renewal date to avoid being charged for the next billing cycle.
We've actually written a step by step guide on how to get a refund from jucydate. Check it out!
The Easiest Way to Cancel jucydate
If you’re frustrated trying to cancel your subscription, membership, or bill from jucydate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to jucydate?
JUCYDATE, JUCYDATE.COM, JUCYDATE PAYMENT, JUCYDATE.COM PAYMENT, JUCDT, JUCDATE, JUCY-01, JUCYDATE TRANSACTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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