Grindr is a dating app primarily used by the LGBTQ+ community to meet and chat with others nearby or globally. They offer free basic services, but users might get billed if they subscribe to premium plans like Grindr XTRA or Grindr Unlimited. These subscriptions remove ads, allow viewing more profiles, use extra chat features, and give access to special perks like seen and typing statuses. The billing usually happens through the app stores and subscriptions renew automatically unless canceled.
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The cancellation process is relatively straightforward, requiring only a few steps within the app store (Apple App Store or Google Play Store). Users must manually cancel their subscription through the store interface rather than within the Grindr app, which can add minor complexity but is generally easy to follow.
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How to Cancel Grindr: Step by Step
If you purchased through the Apple App Store:
- Open the Apple App Store app on your device.
- Select your profile icon in the top-right corner.
- Tap on Subscriptions.
- Select Grindr.
- Select Cancel Subscription.
- Follow any prompts to confirm your cancellation.
If you purchased through the Google Play Store:
- Open the Google Play Store app on your device.
- Select your profile icon in the top-right corner.
- Tap on Payments & Subscriptions.
- Select Subscriptions.
- Tap Cancel under Grindr.
- Select Cancel Subscription when a pop-up message appears.
- You will receive a confirmation email following your cancellation.
Tips & Tricks for Canceling Grindr
- Check all possible platforms: Make sure to cancel on the exact platform (Google Play, Apple App Store, or Grindr website) where you originally subscribed, as subscriptions can be hidden under different accounts.
- Cancel directly via app stores: Cancel Grindr subscriptions through the Google Play Store or Apple App Store subscriptions settings rather than through the Grindr app to avoid confusion.
- Timing is crucial: Cancel well before the next billing cycle or trial period ends to avoid charges; some users advise canceling immediately after subscribing if you want to avoid charges.
- Use “cost related issues” as a cancellation reason: Some users report listing this reason when prompted during cancellation to potentially trigger discounts or prevent re-subscription pressure.
- Monitor bank statements: Track how the charge appears on statements (e.g., "GRINDR LOS ANGELESGRINDR" or "GOOGLE*GRINDR LLC") to catch hidden recurring charges.
- If subscription doesn’t appear: Check if the subscription is under a different Google or Apple ID or even cancel the payment method (credit card) temporarily to stop billing.
- Delete app temporarily: Some users delete the Grindr app for a few days as a psychological tactic or to prevent accidental renewals.
- Escalation path: If cancellation through app stores doesn’t work, escalate to contacting your bank to stop recurring payments or contact Grindr support as a last resort.
- Be persistent and clear: Use direct language stating you want to cancel immediately; avoid vague reasons or requests that could delay the process.
Grindr Customer Service Info
If you need assistance, here's how you can get in touch with Grindr's support team.
Cancel Grindr Script
Script
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Dear Grindr Support,
I hope this message finds you well. I am writing to request the cancellation of my Grindr subscription. Due to changes in my personal circumstances, I no longer require the subscription at this time.
Please confirm my cancellation and ensure that no further charges are applied to my account. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Grindr's subscription cancellation policy requires users to manually cancel their subscriptions through the platform where the purchase was made (Apple App Store or Google Play Store). Canceling the subscription retains access to premium features until the end of the current billing period, but all purchases are final and non-refundable according to Grindr's Terms of Service. Deleting the Grindr app or profile does not automatically cancel the subscription.
You do not need your Grindr password to cancel your subscription if you purchased it through the Apple App Store or Google Play Store. You can cancel your subscription manually through the subscription management in the respective app stores without needing to log in to Grindr itself. If you purchased directly through Apple, you would need to cancel with Apple Support. Therefore, no password is required for these cancellations. If you want to reset your Grindr password for any reason, you can do so here: https://auth.grindr.com/p/reset-password
- Ongoing app functionality issues such as tag filtering not working, grid not refreshing, location detection problems.
- Excessive and intrusive ads making the app unusable for free members and reducing incentive to keep paid subscriptions.
- Message screen ads appearing repeatedly.
- Message status not updating after being read.
- New uninteresting features like the "For You" section showing profiles users don't want to see.
- Spam from fake profiles, especially fake Trans profiles.
- Removal of favorite screens and replacing them with disorganized filters.
- Poor customer support with lack of response and unresolved issues.
- Additional bugs and glitches such as random sounds, unwanted feature activations, and failure of profile loading.
- Account bans or suspensions without clear reasons or investigations.
- High pricing with perceptions of paying extra to unlock needed features.
- Dissatisfaction with app changes and feeling the app is becoming useless.
- Cost-related issues cited by users when canceling.
Grindr allows you to cancel your subscription at any time, but cancellation only takes effect at the end of your current billing period. Be aware that all purchases are final and non-refundable, so no refunds will be issued for unused time. Additionally, simply deleting your Grindr profile or app does not cancel the subscription—you must manually cancel it through the appropriate platform (Apple App Store, Google Play, or Grindr settings). There are no lock-ins or early-cancellation fees, but there is a three-business day window after purchase in certain states where you can cancel and request a refund without penalty by sending a signed notice to Grindr's address.
Before cancelling a Grindr subscription, it's important to know that you will retain access to all premium features until the end of your current billing period. Simply deleting your Grindr profile or the app will not cancel your subscription; you must cancel it manually through the platform where you purchased it (Apple App Store or Google Play Store). Be aware that all purchases are final and non-refundable. After cancellation, your subscription benefits will cease once the billing period ends, so consider this before cancelling to avoid loss of access to premium features like Grindr XTRA or Unlimited.
- Device type (iOS or Android)
- Access to your Apple App Store or Google Play Store account (login credentials, if required)
- Able to sign in and access your Grindr profile/account
- Name of the subscription you want to cancel (Grindr)
- Knowledge of how you purchased the subscription (Apple, Google Play, or directly through Grindr)
- For Apple App Store purchases: ability to access your Subscriptions and possibly contact Apple Support
- Note: Simply deleting your Grindr profile or app does not cancel the subscription
We've actually written a step by step guide on how to get a refund from Grindr. Check it out!
The Easiest Way to Cancel Grindr
If you’re frustrated trying to cancel your subscription, membership, or bill from Grindr—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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