Hinge is a dating app that helps people connect by letting them see who’s interested in them and access some extra features through premium subscriptions called Hinge+ or HingeX. You can subscribe monthly, weekly, or for longer periods like three or six months, and the payments are handled through the app stores (Apple or Google). The subscription automatically renews unless you turn off auto-renew a day before the next billing. If you see a charge from Hinge, it’s likely from one of these auto-renewing plans, and you can cancel anytime.
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The cancellation process for Hinge is straightforward and can be done through the subscription page on iPhone or Android by tapping Cancel Subscription. However, users must know that simply deleting the app or account doesn't cancel the subscription, which adds a minor hurdle.
Estimated Time
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minutes to cancel a Hinge subscription.
How to Cancel Hinge: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select Hinge from your list of subscriptions.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and select Hinge from your list of subscriptions.
- Tap Cancel Subscription and follow the prompts to confirm your cancellation.
If you purchased through Credit Card:
- Visit the Hinge website and log into your account.
- Select your Account Settings.
- Navigate to the Billing section.
- Click on Cancel Subscription.
- Confirm your cancellation decision.
Tips & Tricks for Canceling Hinge
- Cancel directly through the platform you subscribed on (App Store, Google Play, or via the app) to avoid confusion and ensure cancellation is recognized.
- Attempt cancellation well before the renewal date, ideally several days in advance, to avoid automatic charges.
- If the cancel button seems unresponsive, try logging out and back in or use the subscription management tools of your device’s app store instead.
- Contact customer support if cancellation fails, and keep records of your communications.
- Escalate by calling or reaching out on social media if initial support channels don't resolve your issue.
- Keep your language clear and firm: explicitly state you want to cancel and do not want to be charged again.
- Some users report that canceling prompts a temporary boost or profile refresh, which can be used as leverage when negotiating or escalating.
- Freeze your payment method temporarily as a last resort to prevent auto-renewal charges and then inform the company of cancellation.
- Consider deleting your account after cancellation to avoid reactivation or confusion.
Hinge Customer Service Info
If you need assistance, here's how you can get in touch with Hinge's support team.
Cancel Hinge Script
Script
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Hello Hinge Support,
I hope this message finds you well. I'm writing to request the cancellation of my Hinge subscription. While I've enjoyed using the app, I've decided to take a break from online dating for personal reasons.
I appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
[Your Name]
Frequently Asked Questions
Hinge subscriptions automatically renew until canceled and cancellation must be done through the platform used for purchase (e.g., Apple ID, Google Play, or directly through Hinge). After cancellation, users can continue to access the service until the end of their current subscription period. Refunds are generally not provided except under specific state laws; cancellations must be initiated at least 24 hours before renewal to avoid charges.
To cancel your Hinge subscription, you do not need your Hinge account password directly. Instead, you should cancel the subscription through the App Store (iPhone) or Google Play (Android), depending on your device. This cancellation must be done at least 24 hours before your renewal date to avoid charges. If you forgot your password and need to manage your Hinge account, you can reset your password here: https://hinge.co/reset-password.
- Found a relationship
- Taking a break from dating
- Not satisfied with Hinge's paid features
- Budgeting or cutting unnecessary expenses
- Trouble managing account settings or subscriptions
Hinge employs typical subscription practices that can feel like traps: subscriptions auto-renew until you cancel, and deleting the app or your account won't stop the billing—you must cancel through the platform where you subscribed (Apple ID, Google Play, or Hinge itself). You must cancel at least 24 hours before renewal to avoid charges, and while you can use the service until the current term ends after canceling, there are no early cancellation fees or long-term contracts. Refunds are generally not given unless local laws apply, and initiating chargebacks can lead to immediate account termination. So, be sure to cancel on time directly through the correct service to avoid unwanted charges.
Before cancelling your Hinge subscription, know that you'll lose access to premium features such as unlimited likes, the ability to see who liked you, and more control over filters after the current billing cycle ends. Your access to these enhanced features continues only until the end of the billing period you've paid for. Additionally, simply deleting the app or your account does not cancel your subscription; you must actively cancel it to avoid automatic renewals. Also, be sure to cancel at least 24 hours before the renewal date to prevent being charged for the next billing period.
- Account email address used to register on Hinge
- Phone number associated with your Hinge account
- Full name (as associated with your Hinge account)
- Unique identifier (such as username or user ID, if requested/known)
- Order number or transaction details (for refund/cancellation requests, especially for internal purchases)
- Apple ID credentials (if subscribed via Apple App Store)
- Google account credentials (if subscribed via Google Play Store)
- Access to device (where you purchased/activated the subscription for cancellation steps)
- Signed and dated cancellation request (sometimes required for refund requests via mail; include your name, email, and order number)
- Payment method/account access (to verify or manage subscriptions, e.g., Apple/Google account, credit card management)
- Contact info for Hinge Support (such as hello@hinge.co or +1-917-732-2141, if direct support is needed)
- Access to your Hinge app/profile (to delete your Hinge account if desired, in addition to canceling your premium subscription)
We've actually written a step by step guide on how to get a refund from Hinge. Check it out!
The Easiest Way to Cancel Hinge
If you’re frustrated trying to cancel your subscription, membership, or bill from Hinge—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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