Beanfield is an internet service provider that offers ultra-fast, unlimited fiber internet, mainly for residential customers. Their service powers activities like gaming, streaming, and working from home with great reliability. They offer subscriptions starting around $58 per month, billed monthly, with options for one-time payments or setting up automatic payments through their online portal. So, if you see a charge from Beanfield, it's likely your monthly internet service fee.
Cancellation requires a written notice with a lengthy 60-day advance period, and there are potential high termination fees if cancelled abruptly or outside of the standard termination terms, making the process moderately difficult for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Beanfield subscription.
Start cancellation process well before the billing cycle ends to avoid being charged for the next month.
Call the customer service line directly, not just use online cancellation forms, as agents hold more power to confirm cancellations.
Be firm and clear that you want to cancel immediately and do not accept offers to suspend or downgrade.
Use a polite but assertive tone, emphasizing that you are aware of your rights to cancel any time without penalty.
Request a confirmation email or cancellation number to have proof your cancellation was processed.
If the first agent resists, escalate to a supervisor or a retention department to ensure completion of cancellation.
Document all interactions: times, dates, names of agents, and what was said to protect yourself from billing disputes.
Check your bank or credit card statements after cancellation to dispute any wrongful charges quickly.
Avoid mentioning planned service reactivation during your cancellation call as it may lead to retention offers and delays.
Consider sending a follow-up written cancellation request via email or certified mail if you suspect the phone cancellation might not be honored.
Why Do People Request Refunds from Beanfield
Secretly increased monthly billing without clear notice and refusal to reverse the charges.
Terrible customer service making customers feel unimportant and unfairly treated.
TV service frequently down requiring reboots and difficult technician visits causing long internet outages.
Price increases after company acquisitions despite previous assurances of grandfathered pricing and hidden notice in small print.
Poor and unreliable internet connection with frequent drops requiring router restarts.
Lack of responsiveness from customer support, including ignored emails and unreturned phone calls.
Unreliable internet affecting work from home leading to service cancellation.
Hidden or unclear cancellation policies requiring advance notice that customers may find inconvenient.
Beanfield Refund Script
Script
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Dear Beanfield, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Beanfield Refund Policy
Beanfield offers a month-to-month service agreement that can be canceled by either party with a 60-day advance notice. Subscribers can terminate the service upon receiving notice of a change to their service or technology with at least 30 days' notice prior to the service cut-over date. There is no long-term contract, and cancellation is allowed anytime with proper notice.
The Easiest Way to Get a Beanfield Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Beanfield—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Beanfield has strict terms regarding cancellation that can be painful for subscribers. If you cancel before the end of your contract term, you will owe 75% of the monthly service charges times the remaining months, plus any other costs Beanfield incurs and any unpaid capital costs. This essentially locks you in and imposes heavy early termination fees, so you cannot cancel your subscription anytime without significant financial penalties.
Secretly increased monthly billing without clear notice and refusal to reverse the charges.
Terrible customer service making customers feel unimportant and unfairly treated.
TV service frequently down requiring reboots and difficult technician visits causing long internet outages.
Price increases after company acquisitions despite previous assurances of grandfathered pricing and hidden notice in small print.
Poor and unreliable internet connection with frequent drops requiring router restarts.
Lack of responsiveness from customer support, including ignored emails and unreturned phone calls.
Unreliable internet affecting work from home leading to service cancellation.
Hidden or unclear cancellation policies requiring advance notice that customers may find inconvenient.
Account holder's full name
Service address (where Beanfield services are provided)
Account number or customer ID
Contact information (phone number and email used with Beanfield)
Written notice of cancellation (required, typically 60 days in advance for month-to-month services)
Reason for cancellation (optional, but may be requested)
Proof of account ownership (such as ID verification, if needed)
Return of Beanfield equipment (in merchantable condition, if applicable)
Arrangement to port out/transfer phone numbers or IP addresses (if relevant, within 5 days of termination)
Settlement of any outstanding charges, early termination fees, or costs for unreturned/damaged equipment
Mailing or delivering your cancellation notice to Beanfield's official address or to their official email (info@beanfield.com)
Requests for return of stored data (if applicable, via written request)
Before cancelling your Beanfield subscription, keep in mind that if you are still within your contract term and cancel early, you may owe a significant early termination fee calculated as 75% of the monthly charges times the remaining months plus other costs Beanfield incurred. After your term ends, your service continues month-to-month and can be canceled with 60 days advance notice. Upon cancellation, you will lose access to all Beanfield services and features provided under the subscription immediately after the service end date. Additionally, if you relocate your service, you may be liable for installation charges or early termination fees if service cannot be continued at the new location. Make sure to address any billing questions within 90 days since not doing so counts as acceptance of the charges.
Beanfield offers a month-to-month service agreement that can be canceled by either party with a 60-day advance notice. Subscribers can terminate the service upon receiving notice of a change to their service or technology with at least 30 days' notice prior to the service cut-over date. There is no long-term contract, and cancellation is allowed anytime with proper notice.
To cancel your Beanfield (Bean Box) subscription, you need to log into your account on their website, which requires your password for account access. Once logged in, you can manage and cancel your subscription. If you forgot your password, you can reset it at this URL: https://beanfield.com/password-reset or follow their account login instructions. Alternatively, you can cancel by emailing support or calling their customer service, but logging in with your password is the primary method.
We've actually written a step by step guide on how to get a refund from Beanfield. Check it out!
The cancellation process typically takes about 60 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Beanfield subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Beanfield account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Beanfield online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
BEANFIELD BEANFIELD.COM BFIELD BEAN-FIELD BEANFIELD INTERNET BFIELD SERVICE
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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