Can I Cancel Chubb Insurance at Any Time?

Chubb Insurance allows cancellation of their Protection Plan insurance at any time, but there are some costly conditions to be aware of. If you cancel after a 30-day Satisfaction Review Period, a significant cancellation fee ($125) applies, and the refund is calculated on a depreciated premium basis (80% of remaining coverage minus the fee), which can substantially reduce your refund. Additionally, cancellation processing can take several days, and if the insurance cost was financed, your monthly payments might not reduce, with the refund instead shortening the financing period.

Why Do People Cancel Chubb Insurance?

Poor customer service with unhelpful or unknowledgeable staff.Unauthorized charges or billing issues.Use of third-party claim processors described negatively, leading to a poor claims experience.Claims process delays or denials despite valid claims and supporting evidence like police reports.No refunds or credits issued when expected, such as COVID-19 related credits.High insurance premiums: customers find policies very expensive compared to competitors.Non-renewal of policies with short notice, causing inconvenience and forcing customers to find new insurance quickly.Poor communication and management of claims and policies, including errors and lack of follow-through on approved claims.Dissatisfaction with repair policies and how repairs are handled post-claims.Deceitful policies or misleading terms leading to customer distrust and cancellation.

What Information Do I Need to Cancel Chubb Insurance?

Full Name of Policyholder Policy Number or Certificate Number (as found on your statement or policy documents) Contact Information (address, phone number, email) Identification Number (such as NRIC, Passport Number, or last 4 digits of SSN – as relevant for your region) Account login credentials (User ID and Password for online management, or ability to access your Chubb account) Employer Group Name (for group/life policies only, if relevant) Effective Date of Termination (date the cancellation should take effect) Reason for Cancellation (such as alternative coverage, financial, sales-related, or other – you may need to specify if "other") Signature and Date (on forms or requests, particularly if required for validation or legal confirmation) Spouse’s Signature (if you are in a community property state and policy is jointly owned) Supporting Documentation (such as filled Cancellation/Termination Form, or additional forms for corporations)

What Should I Know Before Cancelling Chubb Insurance?

Before cancelling your Chubb Insurance policy, it is important to know that you will lose all coverage and protection provided by the policy, leaving you unprotected against life’s unexpected events that the insurance was covering. Processing a cancellation request typically takes 3-5 working days, and if you are eligible for a refund, it may take 10-30 working days to receive it. Sometimes premium payments may still be charged due to billing processes, but any charges after the cancellation date will be refunded. Make sure to reconsider the cancellation because once it is processed, you will no longer have access to the benefits of your insurance coverage.

What is Chubb Insurance's Cancellation Policy?

Chubb Insurance allows policy cancellations through their MyAccount online portal or via an online form. Cancellation requests typically take 3-5 working days to process, and approved refunds are processed within 10-30 working days. If a premium charge occurs after cancellation, it will be reversed and refunded within 30 working days.

Do I Need My Chubb Insurance Password to Cancel?

To cancel your policy with Chubb Insurance, you need to log in to their MyAccount portal to submit your cancellation request, which implies that you will need your password for authentication. If you do not remember your password, you can reset it on the login page here: https://www.chubb.com/sg-en/customer-service/manage-policy.html. Cancellation requests typically take 3-5 working days to process after submission through the portal.

Can I Get a Refund from Chubb Insurance?

We've actually written a step by step guide on how to get a refund from Chubb Insurance. Check it out!

How to Cancel Your Chubb Insurance Subscription (2026)

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Cancellation can be done online via MyAccount or an online form, which is straightforward but requires navigating the website and submitting a request. The processing time of 3-5 working days adds some waiting but does not add difficulty to the cancellation process.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Chubb Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Chubb Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Chubb Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.