Courtrecords.us offers services for accessing court records through monthly subscription plans or one-time report purchases. If you subscribe, you'll be billed automatically every month on a recurring basis, starting from your next billing date. They also offer trial periods, but paid trials are billed right away. You might see a charge from them if you have a subscription or have bought a report, and they send an email confirmation with details and how to cancel anytime.
The cancellation process is fairly straightforward as users can cancel via a simple option on their account page, by phone, or by email, with 24/7 customer service availability. However, the need to act before the renewal date to avoid further charges and the lack of refunds for the unused portion adds a minor complexity, making it not the easiest but still quite manageable for consumers.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a courtrecords subscription.
How to Contact courtrecords
If you need assistance, here's how you can get in touch with courtrecords's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a courtrecords Refund
Use the opt-out page directly on CourtRecords.org rather than calling—this allows manual selection of records to remove.
Use a disposable email address when submitting your opt-out request to avoid getting added to marketing lists.
Fill out any comments on the opt-out form clearly stating your intent to cancel/remove your data.
Complete CAPTCHA and submit the form thoroughly.
Immediately follow up by confirming the opt-out request via the email confirmation link sent to your inbox.
If multiple records appear, repeat the removal process for each to ensure full cancellation/removal.
Do not rely solely on customer service calls or emails—opt-out online to avoid long hold times and ineffective service.
Expect the opt-out processing confirmation message on-screen after the email confirmation to verify success.
Timing: Opt-out ASAP once you decide to cancel to prevent continued billing or data usage.
Escalation path: If online opt-out fails, escalate by emailing support with firm language requesting cancellation and refund if applicable.
Why Do People Request Refunds from courtrecords
Hidden charges in fine print leading to unexpected subscription fees after initial payment.
Initial low fees followed by higher charges for information that is free or outdated elsewhere.
Surprise monthly fees and lack of clear notification of subscription renewals.
Inability to cancel subscriptions in real-time and no renewal notification emails.
Poor service quality including inability to find known court records.
Inaccurate or outdated information provided in the reports.
Dishonesty and bait-and-switch tactics causing customer dissatisfaction.
No refunds for unused monthly subscription portion if not canceled before renewal date.
courtrecords Refund Script
Script
Copy
Dear courtrecords, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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courtrecords Refund Policy
CourtRecords.us subscriptions are billed monthly in advance and renew automatically at the then current rate. Users can cancel their subscription at any time via the account details page, by phone, or email, but must cancel before the automatic renewal date to avoid being charged for the next period. Cancellations take effect immediately, but users remain responsible for any outstanding payments made prior to cancellation, and unused portions of the subscription are non-refundable.
Get help with your refund
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The Easiest Way to Get a courtrecords Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from courtrecords—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
You can typically cancel your subscription with courtrecords.us at any time by calling or emailing their support. The cancellation takes effect immediately, but you will still be responsible for any outstanding payments for purchases made prior to cancellation. There do not appear to be any contracts, early-cancellation fees, or lock-in gimmicks, but be aware that any previously made payments are non-refundable.
Hidden charges in fine print leading to unexpected subscription fees after initial payment.
Initial low fees followed by higher charges for information that is free or outdated elsewhere.
Surprise monthly fees and lack of clear notification of subscription renewals.
Inability to cancel subscriptions in real-time and no renewal notification emails.
Poor service quality including inability to find known court records.
Inaccurate or outdated information provided in the reports.
Dishonesty and bait-and-switch tactics causing customer dissatisfaction.
No refunds for unused monthly subscription portion if not canceled before renewal date.
Account email address associated with your courtrecords.us subscription
Full name as registered on the account
Details of the subscription you want to cancel (e.g., subscription type, billing period)
Reason for cancellation (optional but sometimes requested for processing)
Billing information to help identify your account (such as the last four digits of the card charged, if there are issues locating your account)
Confirmation request for your cancellation (e.g., a direct statement like “Please confirm the cancellation of my subscription”)
Proof of purchase or transaction details (if related to a specific charge or if you are seeking a refund)
Contact method used for cancellation (using the account page, phone, or support email: support@courtrecords.us or (833) 963-2494)
Before cancelling your subscription, membership, or bill with CourtRecords.us, be aware that cancellation takes effect immediately, so you will lose instant access to any paid features or search capabilities you had through your subscription. Additionally, you remain responsible for any outstanding payments for purchases made prior to cancellation. It's important to consider that any saved searches or access to court record details provided under your subscription will no longer be available once you cancel. If you need assistance or wish to cancel, you must contact their support via phone or email.
CourtRecords.us subscriptions are billed monthly in advance and renew automatically at the then current rate. Users can cancel their subscription at any time via the account details page, by phone, or email, but must cancel before the automatic renewal date to avoid being charged for the next period. Cancellations take effect immediately, but users remain responsible for any outstanding payments made prior to cancellation, and unused portions of the subscription are non-refundable.
You do not necessarily need your password to cancel your subscription at courtrecords.us. You can cancel by using the "Cancel" option on your account page if you have access, but you can also cancel by calling their customer service at (833) 963-2494 or by emailing support@courtrecords.us. If you need to reset your password to access the account page, you can do so at https://courtrecords.us/password/reset. This makes it convenient to cancel even if you have forgotten your password.
We've actually written a step by step guide on how to get a refund from courtrecords. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your courtrecords subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your courtrecords account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel courtrecords online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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