Credit Verify offers a credit monitoring service where you can start with a $1 seven-day trial, which is refundable if you ask. After the trial, they charge $34.95 per month for access to your credit score, daily monitoring with alerts, and helpful tips on disputing errors or fraud on your report. They also provide a monthly reward of $25 to spend with popular brands and local deals. You can cancel your subscription at any time if you choose to stop using the service.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancellation cannot be done by email and requires either calling customer service during business hours or mailing a written request, which is straightforward but requires some effort and waiting on hold.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a creditverify subscription.
How to Cancel creditverify: Step by Step
If you purchased through CreditVerify directly:
- Call the Customer Service Team:
- Dial (866) 899-3175.
- Follow the prompts to speak with a representative.
- Request to cancel your membership. Provide any required information to verify your identity.
- Mail a written request:
- Compose a letter stating your wish to cancel your subscription.
- Include your name, address, and any other relevant account details.
- Mail it to the following address:
- CreditVerify
- 1159 - 38016 Cleveland Ave.
- V8B 0A8, Squamish, Canada
Tips & Tricks for Canceling creditverify
- Call during official hours and be prepared to wait on hold for extended periods (30-45 minutes or more).
- Ask firmly to speak with a supervisor if the initial customer service representative is uncooperative or tries to delay your cancellation.
- Record all interactions including dates and times of calls to use as evidence if needed.
- Confirm cancellation via email and keep a copy of the confirmation for your records.
- If charges continue after cancellation, initiate a chargeback with your credit card company using your email confirmation as proof.
- Consider using privacy.com or a virtual credit card to limit unauthorized future charges from trial offers.
- Cancel the associated credit card if attempts to cancel subscription fail to stop charges.
- Be persistent and patient, as the company may try to delay or avoid processing the cancellation.
creditverify Customer Service Info
If you need assistance, here's how you can get in touch with creditverify's support team.
Cancel creditverify Script
Script
Copy
Dear CreditVerify Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to personal financial reasons, I can no longer afford to maintain the service. I appreciate the service provided thus far, but would like to discontinue my membership effective immediately.
Thank you for your assistance in this matter. I look forward to your confirmation of the cancellation.
Best regards.
Frequently Asked Questions
CreditVerify's cancellation policy requires members to cancel their subscription either by calling their customer service or mailing a written request to their offices. Cancellation cannot be done via email without proper identity validation. Cancelling ends recurring payments and premium features but does not refund any charges or prorate partial months, and basic limited features remain accessible after cancellation.
To cancel your subscription with CreditVerify (creditverify.ca), you need to call their customer service at (866) 899-3175 during Monday to Friday from 10 AM to 6 PM EST as they do not support cancellation through online or chat support. There is no indication that you need your password for cancellation over the phone. However, if you do need to reset your password for account access, you can use their password reset page here: https://www.creditverify.ca/Account/PasswordRecover. So for cancellation, no password is required, just a phone call.
- Difficulty canceling subscriptions despite multiple attempts
- Unexpected recurring charges even after cancellation or trial period
- Poor customer service with unresponsive or unreachable support
- Authorized charges billed after cancellation leading to frustration
- Accusations of fraudulent or scam practices around billing
- No or partial refunds offered after disputes or cancellations
- Trial period confusion and charges after free trial expiration
- Lack of transparency about billing and cancellation policies
- Discrepancies between advertised and actual subscription process
- Repeated billing despite account closure or refund promises
Credit Verify uses a few tricky practices when it comes to cancelling your subscription. You cannot cancel via email to easily stop the bill—cancellation requires calling their customer service or mailing a written request, which can delay termination. Also, there are no refunds or credits for partial months or unused time, and payment for a subscription is non-refundable, meaning if you cancel early you won't get any money back, which can feel like a lock-in without early cancellation fees explicitly but still financially painful.
Before cancelling your CreditVerify subscription, note that your subscription will automatically renew and you will be charged at the end of each period unless you cancel. Cancellation must be done by phone or by mail with proper identity validation; email cancellations are not accepted. When you cancel, you lose access to premium subscription features and recurring monthly payments stop, but you may still access basic limited features on the website. Importantly, there are no refunds or credits for partial months or unused time after cancellation, and your membership account will remain accessible with limited features.
- Full name registered on the account
- Email address associated with the subscription
- Mailing address (if sending a written cancellation request)
- Phone number used for account identification when calling support
- Membership or account number (if available, for identification)
- Last 4 digits of the payment method for security verification
- Reason for cancellation (may be requested by customer service)
- Written request with identifying information if cancelling by mail
We've actually written a step by step guide on how to get a refund from creditverify. Check it out!
The Easiest Way to Cancel creditverify
If you’re frustrated trying to cancel your subscription, membership, or bill from creditverify—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to creditverify?
CREDITVERIFY, CREDIT VERIFY, CREDITVERIFY.CA, CREDITVERIFY SUBSCRIPTION, CREDITVERIFY MEMBERSHIP, CREDITVERIFY FEE, CREDITVERIFY PAYMENT, CREDITVERIFY SERVICE, CREDITVERIFY PROGRAM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
