DAZN is a sports streaming service where you can watch live and on-demand sports like boxing, football, MMA, and more. They offer different subscription plans: a monthly plan you can cancel anytime with a 30-day notice, or a cheaper annual plan billed monthly, as well as an annual upfront plan paid once a year. You might see charges from DAZN if you subscribe to watch their sports content or special pay-per-view events. They allow streaming on up to 2 devices simultaneously with their plans.
The process to cancel a DAZN subscription is straightforward and can be done directly from the user's account page on the DAZN website or app without needing to contact customer service. The instructions are clear and easily accessible, making it a relatively simple task for the average user.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a DAZN subscription.
How to Cancel DAZN: Step by Step
If you purchased through DAZN:
Visit the DAZN website.
Log in using your credentials.
Navigate to "My Account".
Click on "Subscription".
Select "Cancel Subscription".
Confirm your cancellation by following the on-screen instructions.
You should receive a cancellation confirmation email.
If you purchased through Amazon:
Visit the Amazon website.
Go to the 'Apps' section.
Open the Apps Library.
Click on the Subscriptions tab.
Locate DAZN.
Uncheck the option "Auto-renew this subscription".
How to Contact DAZN
If you need assistance, here's how you can get in touch with DAZN's support team.
Email DAZN at dazncustomerservice@dazn.com with a cancellation request and 30 days' notice. Include the email and address linked to your account to speed up processing.
Expect a 30-day notice period after cancellation request during which the subscription remains active but no further charges occur.
Use the online chat support for direct assistance if the website cancellation form doesn’t work or shows non-functional links.
Be persistent with customer service as they may try to upsell or delay cancellation.
Watch out for 12-month contracts and possible early cancellation fees; clarify these before canceling.
If charges continue after cancellation, consider contacting your bank or credit card provider to block future payments.
Try the DAZN AI bot "Zed" by typing “cancel subscription”; if connected to a live agent, it may help expedite cancellation.
For PayPal users, cancel billing agreements directly in PayPal as an alternative way to stop payments.
If all else fails or to report persistent unauthorized charges, use fraud reporting sites like https://reportfraud.ftc.gov/ or https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-website#section_1.
Why Do People Request Refunds from DAZN
Subscription overload: Feeling overwhelmed by too many streaming services and choices.
Cost concerns: Trying to save money, especially during cash-strapped periods.
Low usage: Subscribers not using the service enough to justify the cost.
Difficulty cancelling: Complex, confusing, or hidden cancellation processes including requiring chat with representatives or emails.
Deceptive cancellation methods: Cancel links disabled, forced conversation with customer service agents, or cancellation only effective after an unexpected 30-day billing period.
Unexpected annual contracts: Minimum three-month or annual contracts that are not clearly disclosed charging significant penalties if cancelled early.
Poor customer service: Unresponsive, difficult to reach, language barriers, unresolved complaints, and aggressive retention tactics.
Unauthorized or unexpected charges: Billing after cancellation, charges without proper notification, or charges for services not knowingly purchased.
Technical and service quality issues: Streaming glitches, missing features like ad-free views or replay options.
Frustration with subscription management: Especially when changing payment methods or billing addresses but still being charged.
DAZN Refund Script
Script
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Dear DAZN, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
DAZN Refund Policy
As of November 15, 2022, cancelling your monthly DAZN subscription initiates a 30-day notice period during which you can still access DAZN content. After the notice period, the subscription ends, and no further charges are made. You can cancel your subscription anytime via your account on the DAZN website if you subscribed directly.
The Easiest Way to Get a DAZN Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from DAZN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
DAZN requires a 30-day notice period to cancel if you are on a monthly plan paying directly, meaning you cannot cancel your subscription right away and will be billed for the next 30 days. If you are on an annual plan or paying through a third party, you can cancel at any time but the subscription will remain active until the end of your billing cycle. There are no early-cancellation fees or contracts, but you won't receive refunds for any remaining subscription fees once canceled, so you should be aware of the 30-day notice delay for monthly subscriptions to avoid unexpected charges.
Subscription overload: Feeling overwhelmed by too many streaming services and choices.
Cost concerns: Trying to save money, especially during cash-strapped periods.
Low usage: Subscribers not using the service enough to justify the cost.
Difficulty cancelling: Complex, confusing, or hidden cancellation processes including requiring chat with representatives or emails.
Deceptive cancellation methods: Cancel links disabled, forced conversation with customer service agents, or cancellation only effective after an unexpected 30-day billing period.
Unexpected annual contracts: Minimum three-month or annual contracts that are not clearly disclosed charging significant penalties if cancelled early.
Poor customer service: Unresponsive, difficult to reach, language barriers, unresolved complaints, and aggressive retention tactics.
Unauthorized or unexpected charges: Billing after cancellation, charges without proper notification, or charges for services not knowingly purchased.
Technical and service quality issues: Streaming glitches, missing features like ad-free views or replay options.
Frustration with subscription management: Especially when changing payment methods or billing addresses but still being charged.
Account login credentials (email address and password used to log in to DAZN)
Account holder’s full name (first name, last name)
Registered email address on the DAZN account
Billing address (street, house number, postcode, city) if canceling by letter
Reason for cancellation (optional, but sometimes requested in forms or when contacting support)
Payment method details (if required for verification)
Subscription details (type of plan or service level, if needed for clarification)
Access to your "My Account" section on the DAZN website/app
Confirmation of cancellation (ensure you receive a confirmation email or notice after canceling)
Mailing address of DAZN Customer Service if canceling by post
Before cancelling a DAZN subscription, know that once cancelled, you will lose access to all live and on-demand sports content, including exclusive events and matches available on DAZN. If you cancel, your subscription will remain active until the end of your current billing period, after which your access will be cut off. It's important to note cancellations typically must be made at least 24 hours before your next billing date to avoid being charged for the next period. Also, any saved preferences or personalized settings will be lost after cancellation, and if you want to resume service later, you may need to re-subscribe and provide payment information again.
As of November 15, 2022, cancelling your monthly DAZN subscription initiates a 30-day notice period during which you can still access DAZN content. After the notice period, the subscription ends, and no further charges are made. You can cancel your subscription anytime via your account on the DAZN website if you subscribed directly.
To cancel your DAZN subscription, you need to log in to your account on dazn.com, which requires your password. Once logged in, go to 'My Account' and then 'Subscription' to select and confirm cancellation. If you don't remember your password, you can reset it at the password reset page here: https://www.dazn.com/en-US/password-reset. So yes, having your password is necessary for cancellation as the process is done through your authenticated account online.
We've actually written a step by step guide on how to get a refund from DAZN. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your DAZN subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your DAZN account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel DAZN online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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