DAZN is a sports streaming service where you can watch live and on-demand sports like boxing, football, MMA, and more. They offer different subscription plans: a monthly plan you can cancel anytime with a 30-day notice, or a cheaper annual plan billed monthly, as well as an annual upfront plan paid once a year. You might see charges from DAZN if you subscribe to watch their sports content or special pay-per-view events. They allow streaming on up to 2 devices simultaneously with their plans.
Difficulty
12345
678910
Easy
Medium
Very Hard
The process to cancel a DAZN subscription is straightforward and can be done directly from the user's account page on the DAZN website or app without needing to contact customer service. The instructions are clear and easily accessible, making it a relatively simple task for the average user.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel DAZN: Step by Step
If you purchased through DAZN:
- Visit the DAZN website.
- Log in using your credentials.
- Navigate to "My Account".
- Click on "Subscription".
- Select "Cancel Subscription".
- Confirm your cancellation by following the on-screen instructions.
- You should receive a cancellation confirmation email.
If you purchased through Amazon:
- Visit the Amazon website.
- Go to the 'Apps' section.
- Open the Apps Library.
- Click on the Subscriptions tab.
- Locate DAZN.
- Uncheck the option "Auto-renew this subscription".
Tips & Tricks for Canceling DAZN
- Email DAZN at dazncustomerservice@dazn.com with a cancellation request and 30 days' notice. Include the email and address linked to your account to speed up processing.
- Expect a 30-day notice period after cancellation request during which the subscription remains active but no further charges occur.
- Use the online chat support for direct assistance if the website cancellation form doesn’t work or shows non-functional links.
- Be persistent with customer service as they may try to upsell or delay cancellation.
- Watch out for 12-month contracts and possible early cancellation fees; clarify these before canceling.
- If charges continue after cancellation, consider contacting your bank or credit card provider to block future payments.
- Try the DAZN AI bot "Zed" by typing “cancel subscription”; if connected to a live agent, it may help expedite cancellation.
- For PayPal users, cancel billing agreements directly in PayPal as an alternative way to stop payments.
- If all else fails or to report persistent unauthorized charges, use fraud reporting sites like https://reportfraud.ftc.gov/ or https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-website#section_1.
DAZN Customer Service Info
If you need assistance, here's how you can get in touch with DAZN's support team.
Cancel DAZN Script
Script
Copy
Dear DAZN Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to changes in my personal circumstances that prevent me from enjoying the service fully at this time. I appreciate the quality of content provided, but I need to take a break from the subscription.
Please confirm that my membership has been successfully canceled and that no further charges will be applied to my account.
Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
As of November 15, 2022, cancelling your monthly DAZN subscription initiates a 30-day notice period during which you can still access DAZN content. After the notice period, the subscription ends, and no further charges are made. You can cancel your subscription anytime via your account on the DAZN website if you subscribed directly.
To cancel your DAZN subscription, you need to log in to your account on dazn.com, which requires your password. Once logged in, go to 'My Account' and then 'Subscription' to select and confirm cancellation. If you don't remember your password, you can reset it at the password reset page here: https://www.dazn.com/en-US/password-reset. So yes, having your password is necessary for cancellation as the process is done through your authenticated account online.
- Subscription overload: Feeling overwhelmed by too many streaming services and choices.
- Cost concerns: Trying to save money, especially during cash-strapped periods.
- Low usage: Subscribers not using the service enough to justify the cost.
- Difficulty cancelling: Complex, confusing, or hidden cancellation processes including requiring chat with representatives or emails.
- Deceptive cancellation methods: Cancel links disabled, forced conversation with customer service agents, or cancellation only effective after an unexpected 30-day billing period.
- Unexpected annual contracts: Minimum three-month or annual contracts that are not clearly disclosed charging significant penalties if cancelled early.
- Poor customer service: Unresponsive, difficult to reach, language barriers, unresolved complaints, and aggressive retention tactics.
- Unauthorized or unexpected charges: Billing after cancellation, charges without proper notification, or charges for services not knowingly purchased.
- Technical and service quality issues: Streaming glitches, missing features like ad-free views or replay options.
- Frustration with subscription management: Especially when changing payment methods or billing addresses but still being charged.
DAZN requires a 30-day notice period to cancel if you are on a monthly plan paying directly, meaning you cannot cancel your subscription right away and will be billed for the next 30 days. If you are on an annual plan or paying through a third party, you can cancel at any time but the subscription will remain active until the end of your billing cycle. There are no early-cancellation fees or contracts, but you won't receive refunds for any remaining subscription fees once canceled, so you should be aware of the 30-day notice delay for monthly subscriptions to avoid unexpected charges.
Before cancelling a DAZN subscription, know that once cancelled, you will lose access to all live and on-demand sports content, including exclusive events and matches available on DAZN. If you cancel, your subscription will remain active until the end of your current billing period, after which your access will be cut off. It's important to note cancellations typically must be made at least 24 hours before your next billing date to avoid being charged for the next period. Also, any saved preferences or personalized settings will be lost after cancellation, and if you want to resume service later, you may need to re-subscribe and provide payment information again.
- Account login credentials (email address and password used to log in to DAZN)
- Account holder’s full name (first name, last name)
- Registered email address on the DAZN account
- Billing address (street, house number, postcode, city) if canceling by letter
- Reason for cancellation (optional, but sometimes requested in forms or when contacting support)
- Payment method details (if required for verification)
- Subscription details (type of plan or service level, if needed for clarification)
- Access to your "My Account" section on the DAZN website/app
- Confirmation of cancellation (ensure you receive a confirmation email or notice after canceling)
- Mailing address of DAZN Customer Service if canceling by post
We've actually written a step by step guide on how to get a refund from DAZN. Check it out!
The Easiest Way to Cancel DAZN
If you’re frustrated trying to cancel your subscription, membership, or bill from DAZN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to DAZN?
DAZN, DAZN BET Limited, DAZNBET.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
