ESPN offers a popular streaming service called ESPN+ where you can watch live sports like UFC, baseball, college basketball, soccer, and more. The subscription costs $11.99 a month or $119.99 a year, and you can stream on multiple screens at the same time. People might see charges from ESPN if they have subscribed to ESPN+ or bought access to watch specific live sports events. ESPN+ can also be bundled with Disney+ and Hulu subscriptions for even more entertainment options.
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The cancellation process is straightforward and clearly outlined on the ESPN+ subscription management page. Users must log in via a web or mobile browser, navigate through their account settings, and confirm cancellation, which is simple but requires a few steps. The process cannot be done via the ESPN app, which adds a minor inconvenience, but overall it is not difficult.
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How to Cancel ESPN: Step by Step
If you purchased through ESPN.com:
- Log in to your ESPN+ account through a computer or mobile browser.
- Hover over your Profile picture in the upper right corner of the page.
- Select Account under the Manage My section.
- Select Manage Subscription.
- Click on the Subscription under Plans & Billing.
- Select Cancel Subscription.
- Confirm the cancellation by clicking on Cancel Subscription.
If you purchased through Apple:
- Open the App Store on your device.
- Select your profile icon in the upper right corner.
- Tap on Subscriptions.
- Find your ESPN+ subscription.
- Select Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the upper right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find your ESPN+ subscription.
- Select Cancel Subscription.
Tips & Tricks for Canceling ESPN
- Use multiple cancellation methods: If website cancellation loops or fails, try phone support, chat service, or cancel through third-party platforms like Amazon or Apple App Store if subscribed there.
- Call ESPN's cancellation numbers directly: Reportedly effective numbers are 1-800-727-1800 (choose Option #3) and 833-981-3968 for customer service.
- Use chat support to escalate: Several users noted success by persistently using ESPN's online chat to get a resolution when phone or website failed.
- Persist and be firm but polite: Language showing frustration is common, but being clear about your intent to cancel and repeat requests can help. Some users mention the customer service may be outsourced and require patience.
- Check for third-party billing: If your ESPN subscription was activated through Xbox, Firestick, Amazon, or Apple, cancellation often has to be done through that vendor, not ESPN directly.
- Use incognito mode or different browsers: Some users report cookie or browser issues causing cancellation page errors; using incognito or different browsers can bypass these problems.
- Timing matters: Cancel right before a new billing cycle to avoid additional charges, but you will usually retain access until the end of the paid period.
- Avoid clicking misleading links like "Manage with MyDisney": Navigate carefully on the account management page to find the actual cancel option, often hidden in submenus.
- If phone calls fail, try chat or social media escalation: No direct report on social media success, but being vocal about issues on platforms like Twitter sometimes prompts faster resolutions.
- Ask for a refund if wrongly charged: Some users successfully requested refunds after cancellation by firmly stating errors to customer service representatives.
ESPN Customer Service Info
If you need assistance, here's how you can get in touch with ESPN's support team.
Cancel ESPN Script
Script
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Dear ESPN Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to recent changes in my financial situation, I am no longer able to maintain my membership at this time.
I appreciate the service provided, but I need to reduce my expenses. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
ESPN+ subscriptions can be canceled at any time, with access continuing until the end of the current billing cycle; charges will stop after that period. No refunds or credits are provided for partially used billing periods. Cancellation must be done via web if billed directly by ESPN, or through the third-party provider if subscribed through one (e.g., Disney+, Hulu, Apple).
Yes, you do need your ESPN account password to cancel your ESPN+ subscription because you must log in to your account via a web or mobile browser to manage and cancel the subscription. The cancellation process requires navigating to your account settings and confirming the cancellation while logged in. If you need to reset your password, you can do so here: https://www.espn.com/account/password/reset. Note that cancellation cannot be done through the ESPN app itself.
- Technical issues accessing content: Users get denied access despite paying and authenticating properly.
- Unreliable platform experience: Being blocked halfway through content, forced re-authentication, and incorrect redirects.
- Content limitations: ESPN+ not carrying certain live playoffs or sports seasons important to the user.
- Difficulty canceling: The manage subscription page often does not work; online cancellation is not possible.
- Poor customer support: Long hold times on phone, text support redirects back to non-functional pages, chat support can be a hassle.
- High price or value dissatisfaction: Users feel the service does not justify the cost or lacks comprehensive sports coverage.
- Forced annual billing with no pro-rated refunds: Users charged for entire year with no refunds if canceling early.
- Frustration and feeling scammed: Users perceive cancellation difficulties as deliberate to trap subscribers.
ESPN+ allows you to cancel your subscription at any time, and you will continue to have access until the end of your current billing cycle. There are no long-term contracts or lock-in periods, but note that ESPN does not refund or credit for partially used billing periods. Be aware that if you have a bundle subscription with Disney+ or Hulu, canceling the bundle could affect the terms and pricing of individual services like ESPN+.
Before canceling your ESPN+ subscription, know that you will continue to have access to ESPN+ content until the end of your current billing cycle, but you will not be charged going forward. You will lose access to ESPN+ specific content and features once the billing period ends. Canceling your subscription does not delete your ESPN account, so you can still log in and use the ESPN app, just without ESPN+ benefits. Note that ESPN does not offer refunds or credits for partially used billing periods, and if you subscribed through a third party (like Disney+, Hulu, Apple, etc.), you must cancel through them.
We've actually written a step by step guide on how to get a refund from ESPN. Check it out!
The Easiest Way to Cancel ESPN
If you’re frustrated trying to cancel your subscription, membership, or bill from ESPN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to ESPN?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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