NFL+ is the National Football League's streaming service that offers live local and primetime games on your phone or tablet, along with NFL Network, live game audio, and ad-free highlights. There are two subscription options: the basic NFL+ plan costs $6.99/month or $49.99/season and includes games and NFL library content, while the NFL+ Premium plan costs $14.99/month or $99.99/season and adds NFL RedZone, NFL Pro, and full game replays. If you're getting billed by NFL+, it's likely for one of these subscriptions with automatic payments and it’s only available in the U.S. The service is great for football fans who want to watch games live and have lots of football content on demand.
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The cancellation process for NFL+ is straightforward and clearly outlined on NFL.com's support page. Users can cancel directly through their account in a few simple steps, or follow app store-specific instructions if they subscribed via an app store, making the process relatively easy.
Estimated Time
On average, it takes
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minutes to cancel a Nfl + subscription.
How to Cancel Nfl +: Step by Step
If you purchased through NFL.com:
- Log in to your NFL.com account.
- Go to the Account page.
- Click the arrow next to NFL Subscriptions to manage your subscription.
- Within the Manage Subscriptions section, click the arrow next to Manage and then click the Cancel button.
- A message will appear asking for a reason for leaving; select a reason and click Cancel.
- Your subscription will be cancelled, and access will continue until the end of your current billing period.
If you purchased through the Apple App Store:
- Open the Settings app on your device.
- Tap your name at the top.
- Tap Subscriptions.
- Select your NFL+ subscription.
- Tap Cancel Subscription.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap the menu icon (three lines) and select Subscriptions.
- Select your NFL+ subscription.
- Tap Cancel Subscription.
- Follow the on-screen instructions to complete the cancellation.
If you purchased through Roku:
- On the website, go to my.roku.com and sign in.
- Go to My subscriptions.
- Select your NFL+ subscription.
- Click Manage subscription.
- Turn off auto-renew.
If you purchased through Amazon (Fire TV, Fire Stick):
- Go to Your Memberships and Subscriptions on Amazon.
- Find the NFL+ subscription and select Manage subscription.
- Click End your subscription.
Tips & Tricks for Canceling Nfl +
- Cancel via the app store or digital store platform where you originally subscribed (Apple App Store, Google Play Store).
- Check you are logged into the correct account on Google Play or Apple ID to find and cancel the subscription.
- Use device settings to locate subscriptions (e.g., iPhone Settings > Apple ID > Subscriptions) for cancellation rather than the NFL+ website or app.
- Contact your bank or credit card company to block future charges if cancellation through app stores fails.
- For Verizon subscriptions via +Play, use the Verizon support chat to request cancellation from a representative.
- Time your cancellation carefully: Cancel subscription at least a few days before the next billing date to avoid unwanted charges.
- Document your cancellation attempts and keep records of confirmation or chat transcripts where possible.
- Be persistent and patient: Users report long hold times and unresponsive chat bots; repeated attempts may be necessary.
- If charged incorrectly after cancellation, dispute the charges via your payment provider (bank, credit card, or Cash App).
Nfl + Customer Service Info
If you need assistance, here's how you can get in touch with Nfl +'s support team.
Cancel Nfl + Script
Script
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Hello NFL+ Support,
I hope this message finds you well. I am writing to request the cancellation of my NFL+ subscription. Due to a change in my personal circumstances, I am unable to continue my membership at this time.
I would appreciate your confirmation of the cancellation and any details regarding the final billing process. Thank you for your assistance.
Best regards,
Frequently Asked Questions
NFL+ subscription can be cancelled either through the app store where you subscribed (like Apple App Store or Google Play) following their cancellation process, or directly on NFL.com by managing your subscription in your account settings. When you cancel, your subscription remains active until the end of your current billing period, stopping recurring charges but allowing access until then. The cancellation takes effect after the current period ends, and the service is available only in the U.S.
To cancel your NFL+ subscription, you do not specifically need your password if you are managing your subscription where you originally signed up. For example, if you subscribed directly through NFL.com, you will need to log in to your account to cancel, so your password is required for login purposes. If you subscribed through an app store like Apple or Google Play, you cancel through their platforms which typically require authentication through their respective accounts. If you need to reset your password for NFL.com, you can do so at this link: https://nflcommsusermanagement.nfl.net/ForgotPassword.aspx.
- Subscribers unable to watch NFL+ on preferred devices (e.g., vision-impaired user limitations)
- Difficulty cancelling subscription: no functional chat support, invalid emails, endless phone loops, no real person contact
- Unexpected or unauthorized charges: duplicate billing for NFL+ Premium and lower-tier subscriptions
- Charges continuing despite cancellation: billing continues after trial or subscription cancellation
- Website and app inconsistencies causing confusion on subscription status and cancellation ability
- Subscription managed via third parties (e.g., Roku) complicates cancellation and refund processes
- Misleading or confusing sales/upgrade processes leading to unintended annual charges
- Unhelpful or automated customer support requiring multiple escalations or external interventions to get refunds
- Charging errors like incorrect charge amounts and delayed refunds
- Technical or account issues preventing use of the service
- Communication breakdowns between subscriber and customer service causing frustration
NFL+ subscriptions allow cancellation at any time, but the cancellation takes effect only at the end of the current billing period, meaning you will retain access until then but will not be charged afterward. There are no early cancellation fees or lock-in contracts, but refunds are generally not provided for the current billing period once you cancel. If you subscribed via an app store, you must cancel through that store's process. Be aware that the subscription auto-renews, so you must proactively cancel before the next billing cycle to avoid being charged again.
Before cancelling your NFL+ subscription, be aware that you will lose access to all live out-of-market Sunday regular season games, exclusive NFL programming, and additional content such as in-game audio and stats. The cancellation takes effect at the end of your current billing period, so you can still use the service until that time. You will no longer receive any recurring charges after cancellation, but there are no refunds for the remaining period. It's important to manage the cancellation through your NFL account or app platform to ensure proper termination of the subscription.
- Account credentials (username/email and password) to log in to the NFL+ account or the original app store account (Apple, Google Play, Roku, Amazon).
- Access to the device/account/platform through which the NFL+ subscription was initially purchased.
- Name (First and Last) of the account holder.
- Billing address (Street, House Number, ZIP code, City) as registered with the subscription, if canceling by letter.
- Email address associated with the NFL+ account.
- Reason for cancellation (you may be prompted to provide one).
- Ability to navigate to Manage Subscriptions or payment section within your account dashboard or app store subscription management.
- Optional: Request for deletion of personal data if desired, especially when canceling by letter (per CCPA rights).
- Signature (first and last name), if submitting a written cancellation request.
We've actually written a step by step guide on how to get a refund from Nfl +. Check it out!
The Easiest Way to Cancel Nfl +
If you’re frustrated trying to cancel your subscription, membership, or bill from Nfl +—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Nfl +?
NFL PLUS, NFL+ SUBSCRIPTION, NFLPLUS, NFL+ RENEWAL, NFL+ PREMIUM, NFL+ STREAMING, NFL+ AUTO-RENEWAL
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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