The Ultimate Step by Step Guide to Cancelling a Documentaries Pro Subscription or Membership (documentaries.pro)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
Documentaries Pro is a streaming service that focuses on bringing you a wide range of documentaries covering various topics. They offer subscription plans that allow you to watch as many docs as you want, anytime. If you see a charge from them, it’s likely for your monthly or yearly subscription fee to access their content.
Cancelling a subscription on Documentaries Pro requires navigating to user settings and following specific prompts, which can be somewhat convoluted. While not overly complex, it may pose a challenge for those unfamiliar with the platform or online cancellations in general.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Documentaries Pro subscription.
How to Cancel Documentaries Pro: Step by Step
If you purchased through Documentaries Pro directly:
Visit documentaries.pro and log in to your account.
Go to the Account Settings section.
Select Subscriptions from the options available.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email once your subscription is successfully canceled.
If you purchased through Apple (iOS):
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select your Documentaries Pro subscription.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon in the top-left corner.
Select Subscriptions.
Find your Documentaries Pro subscription in the list.
Tap Cancel Subscription.
Follow any prompts to confirm your cancellation.
If you purchased through Amazon:
Log in to your Amazon Account.
Go to Your Account.
Select Your Memberships and Subscriptions.
Locate your Documentaries Pro subscription.
Click on Manage Subscription.
Choose End Subscription and confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments.
Click on Manage Pre-approved Payments.
Locate Documentaries Pro in the list.
Select it and click Cancel.
Confirm the cancellation.
If you purchased through Direct Bank Debit:
Contact your bank directly to stop future payments.
Provide them with your details regarding the payment to Documentaries Pro.
Request cancellation and confirmation of stop payment.
How to Contact Documentaries Pro
If you need assistance, here's how you can get in touch with Documentaries Pro's support team.
Tips and Tricks for Getting a Documentaries Pro Refund
Gather Documentation: Keep all relevant account details, previous correspondence, and transaction history ready.
Contact Customer Support: Use live chat or phone support for faster responses rather than email.
Be Polite but Firm: Start with a friendly tone, but clearly state your intention to cancel.
Express Unhappiness: Mention reasons for leaving, such as dissatisfaction with content or pricing.
Ask for Retention Offers: Inquire if they can provide a better deal or pause your membership instead of canceling.
Use Cancellation Codes: If provided during previous communications, reference any cancellation codes or offers.
Escalate If Necessary: If the first rep isn’t helpful, politely ask to speak to a supervisor or manager.
Time Your Call: Call during off-peak hours, usually mid-week, when wait times are shorter.
Follow Up in Writing: After a verbal cancellation, send a follow-up email detailing your request for confirmation.
Monitor Your Bank Statements: Keep an eye on charges post-cancellation to ensure they stop.
Why Do People Request Refunds from Documentaries Pro
Lack of content variety - Users feel there are limited new documentaries available.
High subscription cost - Users find the price too steep for the value received.
Not enough viewing time - Users don't have enough time to watch the documentaries.
Technical issues - Frequent buffering or app crashes lead to a poor experience.
Change in interests - Users' interests shift away from documentary content.
Better alternatives - Users discover other streaming services with more appealing offerings.
Cancellation of specific shows - Favorite series or topics are no longer available.
Sharing accounts - Users may opt to share accounts with friends or family members instead.
Financial constraints - Users need to cut back on non-essential expenses.
Infrequent use - Users realize they rarely use the service after initial signup.
Documentaries Pro Refund Script
Script
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Dear Documentaries Pro, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Documentaries Pro Refund Policy
Documentaries Pro allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will retain access to the service until the end of the current billing cycle, with no further charges incurred after cancellation.
The Easiest Way to Get a Documentaries Pro Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Documentaries Pro—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Documentaries Pro, as they may have terms that include auto-renewals or require notice periods before cancellation, which could lock you into a longer commitment than anticipated. Additionally, watch for hidden fees that could apply if you attempt to cancel right before or after a billing cycle. Always read the fine print to avoid any unpleasant surprises.
Lack of content variety - Users feel there are limited new documentaries available.
High subscription cost - Users find the price too steep for the value received.
Not enough viewing time - Users don't have enough time to watch the documentaries.
Technical issues - Frequent buffering or app crashes lead to a poor experience.
Change in interests - Users' interests shift away from documentary content.
Better alternatives - Users discover other streaming services with more appealing offerings.
Cancellation of specific shows - Favorite series or topics are no longer available.
Sharing accounts - Users may opt to share accounts with friends or family members instead.
Financial constraints - Users need to cut back on non-essential expenses.
Infrequent use - Users realize they rarely use the service after initial signup.
Account email address associated with the subscription
Password for the account
Subscription plan type (monthly, yearly, etc.)
Invoice or order number for verification purposes
Reason for cancellation (optional, but may be required)
Billing information (credit card details or payment method used)
Confirmation of cancellation policy (terms and conditions)
Contact information for customer service, if needed
Last billing date to ensure no further charges
Before cancelling your Documentaries Pro subscription, be aware that you will lose access to their extensive library of exclusive documentaries that cover a wide range of topics. Additionally, features like personalized recommendations and ad-free viewing will no longer be available. Consider whether you have any remaining downloads or saved content, as these will also be removed upon cancellation. Lastly, check if there are any outstanding charges or fees associated with your cancellation to avoid surprises.
Documentaries Pro allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will retain access to the service until the end of the current billing cycle, with no further charges incurred after cancellation.
To cancel your subscription to Documentaries Pro, you will need your password. If you can't remember it, you can easily reset it by visiting [this link](https://documentaries.pro/reset-password). Make sure to have your login information ready to ensure a smooth cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Documentaries Pro subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Documentaries Pro account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Documentaries Pro online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Documentaries Pro May Show Up On Your Statement As:
Documentaries Pro DPro Subscription Documentaries Pro LLC DPro Charge DocumentariesPro.com DPro Monthly Fee Documentaries Pro Services
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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