The Ultimate Step by Step Guide to Cancelling a Down Dog Subscription or Membership (downdogapp.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Down Dog is a fitness app that offers on-demand yoga, meditation, and workout classes that you can do right from home. With a subscription, you can choose from a variety of styles and levels, making it easy to fit your practice into your schedule. The app might charge you monthly or yearly, depending on the plan you pick, so you can enjoy unlimited access to all their classes anytime!
Cancelling a subscription with Down Dog is relatively straightforward, but users may need to navigate through the app settings. A few steps are involved, but they are clearly labeled and not overly cumbersome.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Down Dog subscription.
How to Cancel Down Dog: Step by Step
If you purchased through the Down Dog website:
Visit the Down Dog app and log in to your account.
Navigate to the Profile section in the app.
Select Manage Subscription.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and tap on Down Dog.
Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate Down Dog and select it.
Tap on Cancel subscription and follow the prompts.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings gear icon.
Select Payments.
Click on Manage pre-approved payments.
Find and select Down Dog.
Click on Cancel or Cancel Subscription.
How to Contact Down Dog
If you need assistance, here's how you can get in touch with Down Dog's support team.
Contact Customer Support directly via chat or email for quicker responses.
Use Polite Language when requesting cancellation; it can yield better results.
Request Confirmation of your cancellation in writing for your records.
Be Persistent if you don’t receive a response; follow up within a few days.
Try Cancelling at Off-Peak Times, like weekends or late at night, when the team might be less busy.
Backtrack if Rejected: If they propose a deal to keep you, be firm about not wanting to continue.
Escalate the Issue by asking to speak to a supervisor if you're having trouble with the first representative.
Highlight Billing Errors: If you encountered issues with charges, mention them to strengthen your case.
Document Everything: Keep a record of all communications and responses.
Consider Social Media: Posting about your issue publicly can sometimes prompt quicker action.
Why Do People Request Refunds from Down Dog
Financial constraints and budget cuts.
Lack of time to utilize the app.
Transition to other fitness routines or activities.
Loss of interest in yoga or related practices.
Technical issues or app performance problems.
Desire for more variety in classes or workouts.
Finding a preferred alternative app or service.
Feeling overwhelmed by notifications or reminders.
Not meeting personal goals or expectations.
Changes in lifestyle or schedule.
Down Dog Refund Script
Script
Copy
Dear Down Dog, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Down Dog Refund Policy
Down Dog allows users to cancel their membership or subscription at any time via the app or website. Once canceled, users will retain access to their subscription until the end of the current billing cycle, and no future charges will be incurred.
The Easiest Way to Get a Down Dog Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Down Dog—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as apps like Down Dog often make it easy to start a subscription but can complicate cancellation. Look out for any terms that may require you to cancel weeks in advance or hidden fees that might apply after a specific period. Always double-check the cancellation policy to ensure you're not locked into a longer commitment or that your cancellation goes into effect immediately.
Financial constraints and budget cuts.
Lack of time to utilize the app.
Transition to other fitness routines or activities.
Loss of interest in yoga or related practices.
Technical issues or app performance problems.
Desire for more variety in classes or workouts.
Finding a preferred alternative app or service.
Feeling overwhelmed by notifications or reminders.
Not meeting personal goals or expectations.
Changes in lifestyle or schedule.
Account email address
Password
Subscription type (e.g., monthly, yearly)
Payment method used for the subscription
Confirmation of cancellation request
Reason for cancellation
Access to app or website
Customer support contact information
Details of last payment (date and amount)
Trial period status (if applicable)
Before cancelling your Down Dog subscription, remember that you'll lose access to exclusive features like personalized yoga sequences, premium music options, and various pre-set yoga styles tailored to your level. Additionally, your progress tracking will cease, meaning you won't be able to resume where you left off. Consider any active promotions or trial periods that might influence your decision, as well as the possibility of reactivation in the future if you change your mind.
Down Dog allows users to cancel their membership or subscription at any time via the app or website. Once canceled, users will retain access to their subscription until the end of the current billing cycle, and no future charges will be incurred.
To cancel your Down Dog subscription, you will need your password. If you've forgotten it, you can easily reset it by visiting the following link: [Reset Password](https://downdogapp.com/reset). Once you have access to your account with the reset password, you can proceed with the cancellation.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Down Dog subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Down Dog account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Down Dog online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
DOWNDOGAPP DOWN DOG DOWNDOG DOWNDOG.COM DOWN DOG SUBSCRIPTION
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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