DriversEd.com offers online driver education for teens and adults, helping them pass permit exams and get ready for the road. They provide interactive online courses tailored to state rules, in-car driving lessons with trained instructors, and defensive driving or traffic school courses that can help clear tickets. Their billing often includes course fees, and they have special offers like 20% off courses and a bundle with a free month of Allstate Roadside Services, which then costs $5 a month if you keep it but you can cancel anytime. People might see charges from them if they're subscribed to these services or have purchased their driver education products.
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The cancellation of the DriversEd.com roadside assistance subscription requires contacting a dedicated phone line or email, which is straightforward but not instant or completely self-service from the website dashboard. It is relatively easy but requires a small effort to communicate with customer service, hence moderately easy but not the easiest.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a DriversEd subscription.
How to Cancel DriversEd: Step by Step
If you purchased through Credit Card:
- Log into your DriversEd account.
- Navigate to the Account Settings section.
- Look for the Subscriptions or Billing area.
- Select your active subscription.
- Click on Cancel Subscription and follow the prompts.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to Settings (gear icon).
- Under Account Settings, select Payments.
- Click on Manage automatic payments.
- Find and select DriversEd.
- Click Cancel to stop future payments.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find and select DriversEd.
- Tap Cancel subscription and confirm.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top.
- Select Subscriptions.
- Find and tap on DriversEd.
- Tap Cancel Subscription and confirm the cancellation.
If you purchased through direct customer support:
- Contact DriversEd customer support via phone or email.
- Provide your account information and specify that you wish to cancel your subscription.
- Follow any further instructions provided by the customer support representative.
If you need assistance, here's how you can get in touch with DriversEd's support team.
Tips and Tricks for Getting a DriversEd Refund
- Read all terms and conditions carefully before signing up, especially looking for any hidden subscriptions or mandatory trial sign-ups.
- Cancel the free trial or promotional subscriptions immediately after signing up to avoid being charged monthly fees.
- Use calm and clear language in cancellation requests, stating you want to cancel the subscription or membership effective immediately.
- Contact customer support via multiple channels if the first cancellation attempt fails, such as phone, email, and online chat.
- Document all your communication with dates, times, and names of representatives you spoke with, in case of escalation.
- Request confirmation of cancellation in writing (email or message) to ensure the cancellation is recorded.
- If automatic charges continue, dispute the charge with your credit card company or bank as unauthorized or recurring billing without consent.
- Make cancellation requests during business hours for quicker response and to avoid automated systems filtering your request.
- Check your account regularly after cancellation to ensure you are not still being billed.
- Beware of extra services like roadside assistance which may be added automatically as a subscription and require separate cancellation.
- Escalate politely but firmly to supervisors or higher levels of customer service if initial attempts are ignored or declined.
- Timing matters: Cancel before the trial period ends or before the monthly billing cycle to avoid extra charges.
- Be persistent and patient; some users report multiple cancellation attempts are necessary.
Why Do People Request Refunds from DriversEd
- Accidental recurring charges or unwanted subscription renewals without clear consent.
- Poor video quality with old and grainy instructional material.
- Session timeout issues causing automatic logouts and frustration during course progress.
- Limited exam question pool making tests too easy or repetitive, leading to dissatisfaction.
- Poor customer service experiences, including difficulty in getting refunds or support.
- Did not receive permit or certificate after course completion causing complaints and refund requests.
- Account suspension or access problems affecting course continuation.
- Change of mind within refund period but cancellation required since course completion voids refunds.
- Pricing complaints and feeling that cost does not match value provided.
DriversEd Refund Script
Script
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Dear DriversEd, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
DriversEd Refund Policy
DriversEd offers a full refund for the course if requested within 30 days of purchase, provided the course has not been completed. Refund requests are reviewed by their support team and, if eligible, processed within 30 days. There is no specific mention of a recurring subscription or membership cancellation, implying the course purchase is likely a one-time payment rather than a subscription.
The Easiest Way to Get a DriversEd Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from DriversEd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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