Experian IdentityWorks is a service that helps monitor your credit and protect you from identity theft. They offer subscription plans where you get daily credit reports and alerts if anything suspicious happens. If you sign up, there's usually a 7-day free trial, but after that, your card will be charged monthly—about $25 for the premium plan or $35 for a family plan that covers up to 10 children. The service also includes identity theft insurance and identity restoration support, which is why you might see charges from them on your bill.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for Experian IdentityWorks is relatively straightforward as users can either update their membership online to a free option or call customer service. The instructions are clearly provided and do not involve complicated steps, making it easier than average for consumers to cancel.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel experianidworks: Step by Step
If you purchased through Experian ID Works directly:
- Call Customer Care at 1-877-890-9332 to request cancellation of your subscription.
- During the call, provide necessary details to the customer representative.
If you purchased through an app store (like Google Play or Apple):
- Open the Google Play Store or Apple App Store on your device.
- Sign in to your account if you aren’t already signed in.
- Navigate to your account settings or subscriptions section.
- Find your Experian ID Works subscription in the list.
- Select the subscription and choose the option to cancel.
Tips & Tricks for Canceling experianidworks
- Cancellation usually requires calling customer service by phone, with highly reported long hold times, sometimes 2 hours or more.
- Pressing random keys like 0, #, *, or 7 during the automated phone system can bypass prompts and connect faster to a live representative.
- Clearly and firmly stating you want to cancel, emphasize "cancel membership" and that you do not want any further charges.
- Be prepared to cancel both the "monitoring" service and the "membership" separately, as both may continue billing if not canceled.
- After cancellation by phone, always request a cancellation confirmation number or email and keep all documentation.
- Attempt online cancellation by signing into your account and selecting to switch to the free basic membership if available.
- If unable to cancel by phone or online, some users recommend writing a formal letter withdrawing authorization to charge your credit card.
- Some report success by disputing charges with their credit card company or reporting to consumer protection agencies if charges persist.
- Timing matters: Cancel within the 7-day free trial to avoid charges and try to do so multiple times if unsure cancellation went through.
- Some users mention calling multiple times, being persistent, and sometimes hanging up and calling back helps connect with a live agent faster.
- Do not trust automated voice messages claiming your membership is "free" as they often try to confuse members into not canceling the paid subscription.
- Be wary of upsells or offers to downgrade instead of canceling; clearly state full cancellation is desired.
experianidworks Customer Service Info
If you need assistance, here's how you can get in touch with experianidworks's support team.
Cancel experianidworks Script
Script
Copy
Dear Experian ID Works Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my financial situation, I can no longer afford to maintain this service. I appreciate the value offered, but it’s essential for me to reduce my expenses at this time.
Thank you for your assistance with this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Experian IdentityWorks allows customers to cancel their subscription at any time. Trial memberships can be canceled within 7 days without charge to avoid billing. For annual subscribers who cancel within 180 days of billing, a prorated refund may be provided. Further cancellation requires contacting customer service.
To cancel your Experian IdentityWorks subscription online, you will need to sign in to your account, which typically requires your password. If you don't have or remember your password, you can reset it on their sign-in page here: https://usa.experian.com/login/index. Alternatively, you can cancel or update your membership by phone without needing your password by calling Experian at 1-479-343-6239. So, while password is needed for online cancellation, phone support provides a password-free option.
- Difficulty cancelling online: The cancellation screen may be blank or non-functional, preventing easy online cancellation.
- Forced phone calls to cancel: Users are directed to call customer service, which can be time-consuming and frustrating.
- Intentional barriers to cancel: Suspected that Experian makes it intentionally difficult to cancel to retain customers or delay cancellations.
- Poor customer service handling: Multiple interactions needed, with repeated requests for information and ignored requests initially.
- No option to opt out of mandatory alerts: Users receive alerts and notifications they cannot unsubscribe from even after cancellation attempts.
- Unexpected or continuing charges: Users report being charged even after trying to cancel their membership.
- Long wait times and repetitive processes: Phone cancellations can require extensive wait times and repeated explanations to customer service agents.
- Lack of refund for unwanted charges: Difficulty obtaining refunds after unauthorized or unwanted charges.
- General dissatisfaction with service value: Some users feel the membership does not deliver promised value.
- Recommendation to avoid membership: Advice from some users to avoid membership plans and instead use credit freezes for protection.
ExperianIDWorks allows you to cancel your subscription at any time by calling their customer care or using methods specified on their website. However, if you are an annual subscriber and cancel within 180 days after being billed, you may be eligible for a prorated refund, implying they do have some specific refund terms but no apparent early cancellation fees or lock-ins. The main caution is that cancellation cannot be done online and requires contacting customer care, which can sometimes be a hassle or deterrent for immediate cancellation.
Before canceling your Experian ID Works subscription, be aware that you will lose access to valuable features such as real-time alerts for suspicious activities, the ability to lock and unlock your Experian credit file instantly, and comprehensive credit monitoring across all three bureaus. You will also no longer receive monthly privacy scans, identity theft insurance coverage up to $1 million, SSN monitoring for aliases or addresses linked to your social security number, and dark web surveillance for stolen data detection. Additionally, financial account activity monitoring, change of address alerts, and court records monitoring will cease. Lastly, if you are still within the free 7-day trial period, ensure you cancel before it expires to avoid being billed monthly at $24.99.
- Account number or account login information
- Personal information (such as your full name and address)
- Social Security Number (for verification purposes)
- Credit card number or last transaction details
- Phone number associated with your account
- Reason for cancellation (may be requested)
- Access to the email address on file (to receive confirmation, if cancelling by phone)
- Confirmation number (request during cancellation call for your records)
- Date of cancellation (note the effective date for your records)
We've actually written a step by step guide on how to get a refund from experianidworks. Check it out!
The Easiest Way to Cancel experianidworks
If you’re frustrated trying to cancel your subscription, membership, or bill from experianidworks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to experianidworks?
Experian* Credit Report, EXPERIAN* CREDIT REPOR, EXPERIAN* CREDIT REPXXXXXXXXXXXX, PURCHASE EXPERIAN* CREDIT REPOR
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
