Get Healthy U TV offers unlimited at-home workouts with expert trainers and healthy living tips. You can start with a 30-day free trial and then choose a GOLD membership, which gives full access to their entire workout collection plus two new exclusive videos each week. They have a wide variety of workout types and challenges to fit different fitness levels and interests. The membership is subscription-based with no long-term commitment, so you can cancel anytime, which explains why you might be getting billed by them.
Cancellation is possible by email, phone, or online account, but it requires contacting customer service, which adds some effort. The instructions are clear, and refunds for annual memberships are offered under specific conditions, making it relatively straightforward but not completely instant.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Get Healthy U TV subscription.
How to Cancel Get Healthy U TV: Step by Step
If you purchased through the Get Healthy U TV website:
Log in to your account on gethealthyutv.com.
Navigate to the Account Settings section.
Find the Membership or Subscription options.
Select the option to Cancel Membership.
Follow any prompts to confirm your cancellation.
If you purchased through the Google Play Store:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and select your subscription for Get Healthy U TV.
Tap on Cancel Subscription and follow the prompts to complete the process.
If you purchased through the Apple App Store:
Open the Settings app on your device.
Tap on your name at the top.
Select Subscriptions.
Find and select Get Healthy U TV.
Tap on Cancel Subscription and follow any prompts to confirm.
If you purchased a membership via phone or email:
Contact customer service at 1-844-278-2050 or email at editor@gethealthyutv.com.
Request to cancel your subscription and provide any requested information.
How to Contact Get Healthy U TV
If you need assistance, here's how you can get in touch with Get Healthy U TV's support team.
Savings over 5 years from cancelling your $15/month subscription
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Tips and Tricks for Getting a Get Healthy U TV Refund
Call the customer service number (1-844-278-2050) as this is reportedly the only effective method to cancel.
Be brief and firm in your language: Say you do not use the service and are not interested in keeping it. Avoid giving reasons like cost or infrequent use.
Escalate by threatening a credit card dispute if they refuse to cancel immediately.
Timing matters: Call a few days before the renewal date for best chance of success.
If calling is expensive or ineffective, try the contact form on their website (https://www.gethealthyutv.com/contact-us/) as some users got results this way.
Be persistent and prepared to repeat your request calmly but assertively until cancellation is confirmed.
Do not explain or justify your cancellation — keep the conversation focused on the cancellation request.
Keep records of all communications whether calls, emails, or contact forms for evidence if needed.
Why Do People Request Refunds from Get Healthy U TV
High cost relative to perceived value - Customers feel the subscription cost does not match the quantity or quality of content provided.
Difficulty cancelling - Some customers report that cancelling the membership is extremely difficult or complicated.
Unexpected or premature charges - Customers have complained about being charged before the subscription expiration or without clear billing information.
Poor customer support responsiveness - Attempts to contact support for cancellation or refund are sometimes unsuccessful or slow.
No refunds on monthly memberships - Monthly members express dissatisfaction with the policy of no refunds after payment.
Wanting to avoid automatic renewal charges - Members seek to cancel to avoid being auto-billed for the next period.
Financial hardship - Some want to cancel due to inability to afford the membership anymore.
Lack of desired fitness content - Some users desire different or more suitable fitness options than those available.
Get Healthy U TV Refund Script
Script
Copy
Dear Get Healthy U TV, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Get Healthy U TV Refund Policy
Get Healthy U TV offers a no-commitment membership with an automatic renewal and a 'cancel anytime' policy. Members can cancel their subscription at any time with no questions asked, making it a risk-free and hassle-free experience.
The Easiest Way to Get a Get Healthy U TV Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Get Healthy U TV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Get Healthy U TV uses a couple of potential pain points in their cancellation process: the annual membership auto-renews with no lock-in contract but requires cancellation before renewal to avoid being charged for the next year, and the monthly membership does not offer any refunds upon cancellation. Additionally, while you can cancel anytime, refunds are only available fully within the first 30 days for annual subscriptions and prorated afterwards, but no refunds for monthly ones. Also, canceling automatic renewal requires contacting them via email, phone, or online account rather than simple one-click cancellation, and they offer only a 3-month pause option before resuming billing automatically. So the main caution is to beware of refund terms for monthly plans and to proactively cancel before your annual plan auto-renews to avoid unexpected charges.
High cost relative to perceived value - Customers feel the subscription cost does not match the quantity or quality of content provided.
Difficulty cancelling - Some customers report that cancelling the membership is extremely difficult or complicated.
Unexpected or premature charges - Customers have complained about being charged before the subscription expiration or without clear billing information.
Poor customer support responsiveness - Attempts to contact support for cancellation or refund are sometimes unsuccessful or slow.
No refunds on monthly memberships - Monthly members express dissatisfaction with the policy of no refunds after payment.
Wanting to avoid automatic renewal charges - Members seek to cancel to avoid being auto-billed for the next period.
Financial hardship - Some want to cancel due to inability to afford the membership anymore.
Lack of desired fitness content - Some users desire different or more suitable fitness options than those available.
Account email address associated with your Get Healthy U TV membership
Full name as used for account registration
Membership level (e.g., Standard, Premium, etc.)
Reason for cancellation or "Cancellation request" in your message
Phone number (optional, if contacting by phone)
Method of sign-up (Website, App, QVC, etc.—if relevant)
Any relevant order or confirmation number (if available, for faster processing)
Before cancelling your Get Healthy U TV subscription, know that cancelling within the first 30 days of an annual membership will get you a full refund; after that, refunds are prorated. Once cancelled, you will retain access to all premium video content and membership benefits until the end of your current paid subscription period, either the month for monthly plans or the year for annual plans. Cancel anytime, but after cancellation, you will lose access to all premium videos and member-only features once your paid term concludes. To cancel or stop automatic renewal, you can contact them by email, phone, or through your online account.
Get Healthy U TV offers a no-commitment membership with an automatic renewal and a 'cancel anytime' policy. Members can cancel their subscription at any time with no questions asked, making it a risk-free and hassle-free experience.
To cancel your Get Healthy U TV subscription, you will generally need to sign in with your email and password as cancellation is managed through your account. If you don’t remember your password, there is a "Forgot password?" link available at https://www.gethealthyutv.com/lost-password where you can reset it. In case you have trouble cancelling online, you can also contact their support at 1-844-278-2050 for assistance. So, having access to your password or resetting it will make the process smoother, but support is available if needed.
We've actually written a step by step guide on how to get a refund from Get Healthy U TV. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Get Healthy U TV subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Get Healthy U TV account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Get Healthy U TV online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Get Healthy U TV May Show Up On Your Statement As:
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Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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