The Insurance Corporation of British Columbia (ICBC) primarily offers auto insurance services through a network of brokers across the province. They provide options to buy, renew, update, or cancel your insurance policy, including mandatory basic insurance and optional coverage for extra protection. ICBC offers a payment plan that allows customers to spread out the cost of insurance with monthly or quarterly payments on six or 12-month plans, making it easier to manage payments. If you receive a bill from them, it's likely for your vehicle insurance or related payment plan installments.
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Cancelling insurance with ICBC requires physically visiting a broker with specific documents and licence plates, which adds some complexity and time. However, the process is straightforward once at the broker, making it relatively easy but not instant or fully online.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Insurance Corporation of British Columbia subscription.
How to Cancel Insurance Corporation of British Columbia: Step by Step
If you purchased through Autoplan Broker:
- Gather necessary documents:
- Your primary and secondary identification.
- Your licence plates, or police file number if the plates were lost or stolen.
- Your owner's certificate (insurance and registration).
- Visit your local Autoplan broker.
- If the vehicle is jointly owned, ensure that both owners are present during the cancellation.
- Request the cancellation of your insurance policy and licence plates.
- Inquire about any cancellation fees that may apply.
- If you are on a payment plan, aim to cancel at least one day before your next payment is due to avoid additional withdrawals for missed payments or non-refundable fees.
If you purchased from outside B.C.:
- Gather the licence plates and any required documentation.
- Mail the licence plates to ICBC with a signed letter requesting cancellation.
- Include any other required documents.
If your vehicle is not repairable:
- Take the licence plates and your insurance papers to your local Autoplan broker.
- Request the cancellation of the insurance policy.
If you need assistance, here's how you can get in touch with Insurance Corporation of British Columbia's support team.
Email
The email is not available.
Tips and Tricks for Getting a Insurance Corporation of British Columbia Refund
- Park on private property before removing plates to avoid legal trouble.
- Remove both licence plates and bring them along with your policy and ID when visiting an Autoplan broker to cancel on the same day.
- Both vehicle owners must be present if the vehicle is jointly owned to process cancellation smoothly.
- Cancel your insurance only after returning any rented or substitute vehicle used during repairs.
- Be prepared to pay a $30 cancellation fee plus any non-refundable fees; refunds are usually pro-rated based on days used.
- If paying monthly, the balance after cancellation fee may result in either a refund or amount owing.
- Timing matters: Cancelling close to policy renewal can minimize penalties or fees.
- Escalate by contacting your Autoplan broker or ICBC customer service if refunds or cancellation processing is delayed.
- Ask for refunds by cheque if delays occur with credit card refunds.
- Set up auto deposit on icbc.com to receive refunds faster.
- Be persistent in follow-ups via phone calls or online contacts to expedite refund and cancellation.
- Using polite but firm language when communicating helps in getting issues resolved.
- Negotiate with brokers for possible pro-rated (no penalty) cancellation especially if moving out of province.
- Understand "pro-rate" penalties mean paying only for the days coverage was active instead of the full term.
- Expect delays in refunds especially during high-volume periods like pandemics; patience and persistence are key.
Why Do People Request Refunds from Insurance Corporation of British Columbia
- Moving to, from, or within B.C.
- Selling your vehicle
- Vehicle not repairable
- Leasing vehicle requiring leasing company's permission to cancel
- Registered owner or lessee has passed away
- Using a rental or substitute vehicle while your vehicle is in the repair shop (do not cancel insurance until rental is returned)
- Timing of cancellation affects refund eligibility
- Outstanding debts or non-refundable fees impacting cancellation
Insurance Corporation of British Columbia Refund Script
Script
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Dear Insurance Corporation of British Columbia, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Insurance Corporation of British Columbia Refund Policy
The Insurance Corporation of British Columbia (ICBC) requires you to visit an Autoplan broker with your licence plates, ID, and insurance documents to cancel your insurance policy. Refunds depend on the remaining policy term, any outstanding debts, and non-refundable fees, with possible cancellation fees applied. Payment plans continue until cancellation is processed, and any refunds due are mailed by cheque. Specific instructions are provided for cancellations after selling the vehicle, if the vehicle is not repairable, leasing scenarios, and cancellations outside B.C.
The Easiest Way to Get a Insurance Corporation of British Columbia Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Insurance Corporation of British Columbia—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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