InvestorPlace is a website that helps people with investing by offering various premium subscription services tailored to different investment strategies. They provide advice on stocks, mutual funds, ETFs, cryptocurrencies, and trading, with different services led by expert analysts. These subscriptions usually charge automatically on a monthly or annual basis, which is why someone might see a billing from InvestorPlace. You can manage or cancel these subscriptions online anytime, and if you have questions about charges, they have customer support to help out.
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Cancelling a subscription to InvestorPlace is fairly straightforward with the options to cancel online through the subscription service website or by contacting customer service via phone or email. The process is clearly stated and accessible without unnecessary complications, making it relatively easy for consumers.
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How to Cancel InvestorPlace: Step by Step
If you purchased through InvestorPlace directly:
- Log in to your InvestorPlace account on their website.
- Click the green MY ACCOUNT button in the upper right hand corner.
- Select MANAGE ACCOUNT from the dropdown options.
- On the following screen, click the My Subscriptions button on the left side.
- You can then turn off renewal or cancel your subscription.
If you purchased through Customer Service:
- Call Customer Service at 800-219-8592.
- Ensure to do this Monday to Friday, between 9:00 a.m. and 5:00 p.m. Eastern Time.
If you purchased through Email:
- Send an email to feedback@investorplace.com requesting to cancel your subscription.
If you purchased through the Contact Us page:
- Visit the Contact Us page on the website.
- Follow the prompts to unsubscribe or cancel your subscription.
Tips & Tricks for Canceling InvestorPlace
- Log in to your InvestorPlace account and start the cancellation process online.
- Contact Customer Service directly by calling 800-219-8592 or emailing feedback@investorplace.com with a clear subject like "Request Refund" and state your cancellation request explicitly.
- Mention any unauthorized renewal to strengthen your refund claim.
- Be polite but firm—use clear, concise language expressing dissatisfaction and the desire to cancel and get a refund.
- Time your request well by submitting cancellation and refund requests shortly after billing or before renewal dates.
- Document every interaction with dates, representative names, and details for escalation.
- If initially denied, escalate by asking to speak to supervisors or higher-ups.
- Follow up persistently using multiple contact channels—email, phone, and web forms.
- Avoid aggressive or threatening language to keep communication cooperative.
- As a last resort, mention the intent to dispute charges through your credit card company if ignored.
InvestorPlace Customer Service Info
If you need assistance, here's how you can get in touch with InvestorPlace's support team.
Cancel InvestorPlace Script
Script
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Dear InvestorPlace Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I have decided to reevaluate my financial commitments and have found that I am not utilizing the services as much as I anticipated.
Please process this cancellation at your earliest convenience, and confirm when it has been completed. Thank you for your assistance.
Best regards,
Frequently Asked Questions
InvestorPlace allows you to cancel your subscription at any time by logging into your account online or contacting Customer Service via phone at 800-219-8592 or email at feedback@investorplace.com. To stop automatic renewal, you need to request cancellation through the same Customer Service channels. Refunds are generally non-refundable unless specified; if a refund is due, it will be processed back to the original payment method within 7-10 business days for credit card payments or mailed within 2-3 weeks for check payments.
To cancel your InvestorPlace subscription, you need to log into your account on their website as the cancellation is done through an online self-service tool that requires authentication. If you have forgotten your password, you can reset it using their "Forgot Password?" link at this URL: https://accountmanager.beaconstreetservices.com/app/index.html. So yes, your password is required for cancellation unless you reset it first using the provided link.
- Cost and Value Perception: Customers feel the cost outweighs the value or they are not using the service as expected.
- Changing Needs or Circumstances: Customers' evolving needs or financial situations lead them to switch services.
- Poor User Experience: Technical problems, difficult navigation, or unresponsive support cause cancellations.
- Lack of Engagement or Relevance: Content, features, or updates are not engaging or relevant to customer needs.
- Competitive Alternatives: Customers switch to competitors offering better pricing, features, or experience.
- Financial Constraints: Economic uncertainty or personal financial difficulties prompt cutting discretionary spending.
- Lack of Perceived Progress or Results: Customers don’t see tangible benefits or outcomes from the service.
- Subscription Fatigue: Multiple subscriptions overwhelm customers, leading them to cancel some.
InvestorPlace uses a few friction points to cancel subscriptions: You must cancel by calling their Customer Service during business hours or by an explicitly designated method, and cancellations are not accepted through other means. Refunds are generally not provided except within 30 days for longer-term subscriptions (with a pro-rated charge), and after that, no refunds are given even if you cancel. Also, subscriptions automatically renew unless you notify them at least one day before the renewal date, and all fees are nonrefundable once paid. Be aware that the cancellation process is somewhat restrictive and refund opportunities are limited.
Before canceling your InvestorPlace subscription, it's important to know that you can cancel at any time online through your account settings. Once you cancel, you will lose access to all premium content and features associated with your subscription immediately or at the end of your billing cycle, depending on the terms agreed upon. There are no refunds for the current billing period, so your subscription remains active until the period ends. If you paid by credit card, any refunds due are typically processed within 7-10 business days, but refunds are generally not offered for cancellations made mid-cycle. Canceling means you will no longer receive investment research, stock picks, or other exclusive subscriber benefits from InvestorPlace.
- Account login credentials (username and password or email address associated with your InvestorPlace account)
- Subscription or membership details (name of the subscription you wish to cancel)
- Email address on file (especially if cancelling by email or contacting support)
- Full name (as registered with InvestorPlace)
- Customer Service contact phone number or email (for reference: 800-219-8592 or feedback@investorplace.com)
- Method of cancellation desired (online account, phone, or email)
- Order or account number (if available and requested by support)
- Reason for cancellation (not always required but sometimes requested by the provider)
We've actually written a step by step guide on how to get a refund from InvestorPlace. Check it out!
The Easiest Way to Cancel InvestorPlace
If you’re frustrated trying to cancel your subscription, membership, or bill from InvestorPlace—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to InvestorPlace?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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