LegalShield offers affordable online legal services and advice for individuals, families, and small businesses through a prepaid subscription model. Instead of paying hourly lawyer fees, customers pay a small monthly or yearly fee to get legal advice, document reviews, and help with things like wills, family law, landlord disputes, and business legal issues. Plans start around $26.95 per month for personal use and $49 per month for small businesses, and you can talk to a lawyer within a business day. So if you're seeing charges from LegalShield, it's likely because you signed up for one of these legal protection plans that give you easy access to lawyers without big bills each time you need help.
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Cancellation requires a written request by email or contacting customer support by phone during limited business hours; however, the process is fairly straightforward and the company provides clear instructions.
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How to Cancel legalshieldcorp: Step by Step
If you purchased through LegalShield directly:
- Contact Customer Support: Call 1-844-714-8494 during business hours (Mon-Fri, 7 a.m. – 7 p.m. CDT).
- Submit a Written Request: Send a letter to:
- LegalShield Customer Support
- One Pre-Paid Way
- Ada, Oklahoma 74820
- Email for Cancellation: Alternatively, email support@legalshieldcorp.com with your cancellation request.
Provide your name, membership number, and phone number along with your request to cancel your membership.
If you purchased through third-party platforms:
- Check Specific Platform Instructions: Refer to the cancellation policy of the specific platform used for purchase (e.g., App Store, Google Play).
- Follow Platform Guidelines: Each platform may have unique steps for subscription cancellation.
- Contact Platform Support: If there are issues with cancellation, reach out to the customer support of the platform you used.
Tips & Tricks for Canceling legalshieldcorp
- Call early in the week and early in the day for better access to customer service reps.
- Use clear and firm language, such as: “I want to cancel my membership immediately; please confirm the cancellation in writing.”
- Send a written cancellation request via email and certified mail to have proof of your intent to cancel.
- Escalate by requesting to speak with a supervisor if the first customer service rep resists or tries to retain you.
- Keep records of all communications, including dates, names, and times as documentation if disputes arise.
- Be persistent and patient; some users report having to call multiple times over several days to finalize cancellation.
- Check your bank statements carefully and dispute any charges made after cancellation to your bank or credit card company.
- Avoid mentioning that you are cancelling due to dissatisfaction with service; keep explanations neutral or related to financial reasons.
- Use cancellation during a billing cycle close to the payment date to minimize extra charges.
- If you encounter delays or denials, mention you will escalate the issue to consumer protection agencies or consider filing a dispute with your bank.
legalshieldcorp Customer Service Info
If you need assistance, here's how you can get in touch with legalshieldcorp's support team.
Cancel legalshieldcorp Script
Script
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Dear LegalShield Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription with LegalShield. Due to personal circumstances, I am unable to continue my membership at this time.
I appreciate the services provided and will consider rejoining in the future. Please confirm the cancellation of my subscription and any final billing details at your earliest convenience.
Thank you for your assistance.
Sincerely,
[Your Name]
Frequently Asked Questions
LegalShieldCorp memberships can be canceled at any time by submitting a written request or calling their Customer Support Team at 1-844-714-8494. Annual memberships can be canceled any time after the first 12 months. Upon cancellation, members are entitled to a prorated refund based on the date of cancellation. Cancellation requests must be made directly by the member to ensure security.
To cancel your LegalShield subscription, you need to submit a written request or call their Customer Support Team. They require a written request to ensure that only you can make changes to your plan, which implies that password authentication might be involved during the process. For password issues, you can reset your password at this URL: https://login.legalshield.com/forgot-password. So, while you don't necessarily use your password directly to cancel, having access to your account and password may be required for identity verification.
- Difficulty canceling LegalShield account despite written/email cancellation requests and confirmation; delays beyond stated cancellation period causing unwanted charges.
- Signed up for incorrect membership plans without full agreement or knowledge, resulting in unexpected charges.
- Lack of promised services such as handling credit card defaults, drafting legal letters, advising on civil defense hours, and legal help with eviction or property sale.
- Charged for ineffective services where LegalShield finds lawyers who then decline service, leading to feeling ripped off.
- Customer dissatisfaction with legal advice quality, perceived as poor or incorrect by underqualified attorneys or interns.
- Additional serious legal services require paying hourly rates beyond subscription, leading to unexpected extra costs.
- Legal services are limited mostly to minor consulting, with advanced or complex issues poorly handled or outsourced.
- Perceived as a scam by some customers due to unmet expectations and referral of difficult cases to other attorneys.
- Poor customer service including robotic or rushed responses, and improper management of client expectations.
- Upselling tactics making customers feel pressured to pay more for required legal services beyond the basic plan.
- LegalShield attorneys are reportedly overworked and unable to focus deeply on unusual or complex legal issues.
LegalShield subscriptions can be canceled at any time, but all cancellation requests must be submitted in writing via email with your personal information and membership details. For annual memberships, cancellation is only possible after the first 12 months, which acts as a lock-in period. Be aware that this means you cannot cancel an annual plan within the first year, which could feel restrictive if you want to end the service early.
Before canceling your LegalShield subscription, be aware that any unused hours for services like Driver’s License Assistance or Property Damage Collection that normally roll over up to three years will be lost upon cancellation. Civil Trial Defense hours and additional trial or pre-trial hours also expire and do not carry over if you cancel. Canceling your membership means losing access to these accrued legal service hours, which can impact your ability to use certain benefits immediately after cancellation. If you use these services frequently, consider how this loss might affect you before cancelling.
- Full Name (as registered with LegalShield)
- Membership Number or Account Number
- Phone Number (associated with your account)
- Email Address (associated with your account)
- Mailing Address (on file with LegalShield)
- Date of Birth
- The last four digits of your driver’s license (in some cases for verification)
- Written Request for Cancellation (explicit statement to cancel the subscription or membership)
- Reason for Cancellation (optional, but sometimes requested)
- Request for Confirmation of Cancellation (ask for written acknowledgement of termination)
We've actually written a step by step guide on how to get a refund from legalshieldcorp. Check it out!
The Easiest Way to Cancel legalshieldcorp
If you’re frustrated trying to cancel your subscription, membership, or bill from legalshieldcorp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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