The Ultimate Step by Step Guide to Cancelling a Lemonade Subscription or Membership (lemonade.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Lemonade is an insurance company that offers easy and affordable coverage for renters, homeowners, cars, pets, and life. They use a simple monthly subscription model, meaning you pay each month to keep your insurance active. They even offer bundle discounts if you get coverage for more than one thing, like a car and your home. If you see a charge from Lemonade, it's likely your monthly insurance payment for one of these services.
Canceling a subscription or policy with Lemonade is straightforward and can be done through the Lemonade app or website quickly without any fees. The process is user-friendly, with clear options to cancel and receive refunds for unused periods, making it easy for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Lemonade subscription.
How to Cancel Lemonade: Step by Step
If you purchased through the Lemonade website:
Visit lemonade.com and log into your account.
Navigate to your account settings by clicking on your profile icon.
Select Manage Subscription from the menu.
Find the option for Cancel Subscription in the subscription management section.
Follow the prompts to confirm the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find Lemonade in the list of subscriptions.
Tap on it and select Cancel Subscription.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select Lemonade.
Tap on Cancel subscription and follow the prompts.
How to Contact Lemonade
If you need assistance, here's how you can get in touch with Lemonade's support team.
General distrust and dissatisfaction with the service and company policies.
Lemonade Refund Script
Script
Copy
Dear Lemonade, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Lemonade Refund Policy
Lemonade allows you to cancel your insurance policy at any time through their app or website. Upon cancellation, you will receive a refund for the unused portion of your paid premium. Note that if you decide to return later, your new policy may have a different rate due to changes in insurance prices.
The Easiest Way to Get a Lemonade Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lemonade—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Lemonade allows you to cancel your insurance policy at any time without any cancellation fees or penalties. If you cancel before the end of your policy term, they will refund the unused portion of your premium on a pro-rata basis. There are no contracts, lock-ins, or early-cancellation fees, making it straightforward to stop your membership or subscription whenever you want.
Unexpected rate increases even with a good driving record.
Difficulty canceling auto-renewal and strict timing requirements to avoid unwanted charges.
Disputes over refund amounts and delays in receiving refunds.
Poor customer service, including unresponsiveness and unhelpful support.
Lack of transparency about charges, billing details, and insurance policy changes.
Intrusive app requirements such as mandatory location tracking that drains battery.
Billing errors due to equipment failure leading to erroneous charges.
General distrust and dissatisfaction with the service and company policies.
Account login credentials (email and password for Lemonade app or website)
Access to the Lemonade mobile app or website
Contact customer service phone number if preferred (1-844-733-8666, especially for life insurance)
Verification of account information (during phone or email cancellations, you may be asked to confirm your identity)
Email address for Lemonade support (help@lemonade.com)
Policy selection within your account (choose the policy you wish to cancel)
Device to confirm cancellation (via app, web, phone, or email)
Original payment information (refunds for unused premium typically go to the card used for purchase)
Before cancelling a Lemonade insurance subscription, know that the cancellation process is immediate and any unused premium fees are refunded, including surplus premiums through the Annual Member Dividend credited back to your card. Once cancelled, you will lose access to all insurance coverage under that policy, and you will be responsible for any costs that occur after cancellation since there is no coverage. Consider that you will stop paying monthly premiums, which can save you money, but you should have alternative coverage ready to avoid gaps in protection. To cancel, you need to contact Lemonade customer service by phone and confirm cancellation with an agent.
Lemonade allows you to cancel your insurance policy at any time through their app or website. Upon cancellation, you will receive a refund for the unused portion of your paid premium. Note that if you decide to return later, your new policy may have a different rate due to changes in insurance prices.
To cancel your Lemonade subscription, you do need to log in to your account, which implies you need your password. The cancellation process is done through the Lemonade website or app after logging in. If you don't remember your password, you can reset it here: https://www.lemonade.com/login. Once logged in, you can follow the cancellation prompts, and you'll receive an email confirmation of the policy cancellation.
We've actually written a step by step guide on how to get a refund from Lemonade. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Lemonade subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Lemonade account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Lemonade online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
