Les Mills Plus offers two main subscription plans: Premium and Base. With a Premium membership, you get unlimited access to thousands of workouts including popular ones like BODYPUMP and cycle classes, along with workout plans and fitness challenges. The Base membership gives you access to a smaller selection of workouts. You can try the service free for a trial period and manage or cancel your subscription anytime online. The workouts can be streamed online or downloaded to your phone or tablet for offline use, making it flexible to fit your schedule.
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The cancellation process is straightforward and can be done directly from the user's account page by following clear steps to cancel the subscription. However, if the subscription was purchased through a reseller partner or app store, the user must cancel through those platforms, which could complicate the process slightly.
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How to Cancel lesmillsplus: Step by Step
If you purchased through lesmills.com:
- Sign into your account on the LES MILLS+ website.
- Hover over your profile bubble and select MY ACCOUNT.
- In Subscription Details, select CANCEL SUBSCRIPTION.
- Answer the questions regarding your cancellation and confirm.
- A confirmation screen will show access duration after cancellation.
If you purchased through Apple:
- Open Settings on your iOS device.
- Ensure you are signed in with your Apple ID.
- Tap on your initials icon for your profile.
- Select SUBSCRIPTIONS.
- Find and select LES MILLS+.
- Tap CANCEL SUBSCRIPTION.
- Confirm your cancellation. A popup will show how long your subscription will remain active.
If you purchased through Roku:
- Go to my.roku.com/subscriptions.
- Under Active subscriptions, find your subscription.
- Select Manage subscription.
- Select Turn off auto-renew.
- Alternatively, on your Roku device, highlight the app, press the Star button, select Manage subscription, and choose to Turn off auto-renew.
If you purchased through Amazon:
- Go to Your Memberships and Subscriptions on Amazon.
- Locate your LES MILLS+ subscription.
- Select Manage Subscription.
- Select Cancel Subscription under Advanced Controls.
If you purchased through Google Play:
- Sign in to your Google Play Store account.
- Tap on PAYMENTS & SUBSCRIPTIONS.
- Tap on SUBSCRIPTIONS.
- Select your LES MILLS+ subscription.
- Tap CANCEL SUBSCRIPTION.
- Alternatively, open the LES MILLS+ app, go to the PROFILE tab, then SETTINGS, select SUBSCRIPTIONS, and follow cancellation prompts.
Tips & Tricks for Canceling lesmillsplus
- Cancel immediately to stop further billing, as fees may accumulate if you delay.
- Contact support via email rather than phone to have a written record of your cancellation request.
- Be firm and clear in your language, stating you want to cancel and not to be charged anymore.
- Escalate politely to managers or higher-level support if initial requests are declined or ignored.
- Mention dissatisfaction with the service or personal circumstances to strengthen your case.
- Request a stop of recurring payments through your bank or payment provider if Les Mills does not cancel timely.
- Time your cancellation close to your billing date to minimize charges for the next cycle.
- Keep copies of all communication as proof in case you need to dispute charges later.
- Consider social media outreach to get quicker attention from their support team.
- Know that refunds might not be granted, but persistence can sometimes lead to fee reductions or partial refunds.
lesmillsplus Customer Service Info
If you need assistance, here's how you can get in touch with lesmillsplus's support team.
Cancel lesmillsplus Script
Script
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Dear Les Mills Plus Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I can no longer continue my membership. I appreciate the time I've spent using the service and have enjoyed the content; however, I need to prioritize my finances at this time.
Please let me know the steps to ensure my subscription is canceled effectively. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Les Mills+ subscription can be canceled at any time through your account to stop future billing, with continued access until the end of the paid subscription period. No refunds are offered once purchased. If the subscription was made via a reseller or an app store (Google, Amazon, Apple, Roku), cancellation must be done through that respective platform.
To cancel your Les Mills Plus subscription, you need to sign into your account on their website and go to "MY ACCOUNT." From there, you select "CANCEL SUBSCRIPTION" under the Subscription Details section and follow the prompts to confirm cancellation. While the instructions don't explicitly mention needing your password to cancel, since you have to sign into your account, you will need your password to log in. If you have forgotten your password, you can reset it here: https://lesmillsondemand.com/en_us/customer/account/forgotpassword
- Video playback problems: Users cancel if they can't work out due to video issues.
- Price increases: Substantial hikes from yearly to monthly fees lead to cancellations.
- Content quality complaints: Many workouts are repeats; music quality is poor; pilates is not authentic.
- Content misrepresentation: Claims that certain workouts are inaccurately marketed.
- Poor video presentation: Terrible and annoying camera angles frustrate users.
- Subscription access problems: Active subscription shown but access denied, combined with poor customer service.
- Unauthorized charges: Memberships canceled but payments still taken.
- Cancellation policy issues: Long notice periods and forced full-month payments.
- App usability issues: Poor app connection, limited functionality, and regional availability problems.
- Unauthorized auto-renewals: Charges without consent and difficult cancellation processes.
- Customer service frustrations: Prolonged unresolved billing and membership payout issues.
Les Mills Plus allows you to cancel your subscription at any time to stop future billing, but you will retain access only until the paid subscription period ends—no refunds are offered. If you subscribed through a third party or app store (Apple, Google, Amazon, Roku), you must cancel via that platform, which can sometimes complicate quick cancellations. Be aware there are no contracts, lock-ins, or early cancellation fees, but you must manage cancellation before your next billing cycle to avoid being charged again.
Before cancelling your Les Mills Plus subscription, know that you can cancel anytime to stop automatic renewals or future billing, but you will retain access to the content for the remainder of the period you have already paid for. After cancellation, you will lose access to all workouts and features available exclusively through Les Mills Plus once the subscription period ends. If you subscribed through a reseller or app store (Google, Apple, Amazon, Roku), you must cancel through that platform rather than directly on the Les Mills Plus website. Also, no refunds are provided after purchase, so it's important to consider how much time remains in your current subscription before cancelling.
We've actually written a step by step guide on how to get a refund from lesmillsplus. Check it out!
The Easiest Way to Cancel lesmillsplus
If you’re frustrated trying to cancel your subscription, membership, or bill from lesmillsplus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to lesmillsplus?
OTT* LESMILLSPLUS, LES MILLS SUBSCRIPTION, LES MILLS+, LES MILLS ONLINE, LESMILLSPLUS.COM, LESMILLS+ CHARGE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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