Mad Muscles is a subscription-based fitness app that charges you each billing cycle, like weekly or monthly, depending on the plan you pick. When you sign up, you get an email with a link to download the app and start your subscription. You can cancel anytime, which stops future charges but still lets you use the app until your current paid period ends. They also offer extra features like premium meal plans for separate purchase, so if you see charges, it's usually for an active subscription or added extras.
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Cancelling a subscription on Mad Muscles is straightforward via their website or app settings with clear step-by-step instructions, but there can be a delay of up to 24 hours for the cancel button to appear, which might cause some inconvenience.
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How to Cancel Mad Muscles: Step by Step
If you purchased through the Mad Muscles website:
- Visit the Mad Muscles website.
- Click on the **Top-right menu**.
- Select **My account**.
- Go to **My subscription**.
- Enter the **email** associated with your account and press **Continue**.
- After logging in, click on **Cancel renewal**.
- Select the **reason for cancellation**.
- The **Cancel button** will appear after up to 24 hours once your subscription information is updated.
If you purchased through the App Store:
- Open the **Settings** on your device.
- Tap on your **Apple ID** at the top.
- Select **Subscriptions**.
- Find the **Mad Muscles subscription**.
- Turn off **Auto-renewal**.
- Ensure you cancel at least **24 hours** before the end of the free trial or current subscription period.
If you purchased through Google Play:
- Open the **Google Play Store** app.
- Tap on the **profile icon** at the top right.
- Select **Payments & subscriptions**.
- Tap on **Subscriptions**.
- Find the **Mad Muscles subscription**.
- Turn off **Auto-renewal**.
- Ensure you cancel at least **24 hours** before the end of the free trial or current subscription period.

Tips & Tricks for Canceling Mad Muscles
- Cancel at least 24 hours before the next billing date to avoid automatic renewal charges.
- Do not rely solely on the app; many users report the cancellation option is hidden or unavailable there.
- Email Mad Muscles support directly to request cancellation, as in-app or Google Play Store cancellations may not work.
- Be firm and persistent in your emails; mention you want to stop all future charges and get confirmation of cancellation.
- If refunds are denied, escalate by contacting your bank or credit card company to dispute or block charges—some users have successfully recovered money this way.
- Consider requesting a chargeback if you were billed after cancelling or after a free trial period without notification.
- Timing is critical: ensure cancellation requests happen before the billing cycle renews—once charged, refunds are rare.
- Use clear and professional language, stating your rights and dissatisfaction, to strengthen your case.
- Some users suggest changing payment method or cancelling the card used to prevent further unauthorized charges.
- Do not expect responsive or live customer support; interactions are mostly via email and can be slow or unhelpful.
- Beware of recurring billing sneaking past customers; always check statements and act promptly.
- Avoid giving too much personal information unnecessarily during disputes or cancellations to reduce risk.
- Join community discussions to stay updated on any new cancellation loopholes or collective actions.
Mad Muscles Customer Service Info
If you need assistance, here's how you can get in touch with Mad Muscles's support team.
Cancel Mad Muscles Script
Script

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Dear Mad Muscles Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. While I appreciate the service your platform offers, I find that it no longer aligns with my current fitness goals.
Please process my cancellation at your earliest convenience. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Mad Muscles subscriptions must be cancelled at least 24 hours before the next billing date to avoid being charged. Cancelling disables automatic renewal, but you retain access to subscription features until the end of the current period. Cancellation procedures differ depending on the purchase platform (Mad Muscles website, App Store, or Google Play), and refunds are not provided for subscriptions not cancelled in time.
To cancel your subscription on Mad Muscles, you need to log in to your account using the email associated with your subscription, but a traditional password is not explicitly required. Instead, the login process involves receiving a code sent to your email for access. You can cancel the subscription from the My account section after logging in. If you have trouble logging in or need to reset access, you should check your email for the login code each time or seek support through Mad Muscles' help; there isn't a conventional password reset URL since they use email codes for authentication.
- Forgot to cancel the subscription before the billing cycle renewed.
- Did not use the service enough to justify the cost.
- Difficulty in canceling the subscription properly in their system.
- Continued billing after cancellation, causing frustration about being charged unfairly.
- Misleading website design that leads to unwanted or accidental subscriptions.
- Disappointment with the product or service quality not meeting expectations.
- Change in personal circumstances such as financial constraints or changing fitness goals.
- Preference for a different service or platform.
- Concerns about the subscription's refund policy being unclear or deceptive.
Mad Muscles requires that you cancel your subscription at least 24 hours before your next billing date to avoid being charged for the next period, which can be a tight window to manage. There are no refunds for subscriptions not cancelled within this required time, and deleting the app or unsubscribing from newsletters does not cancel your subscription. You can cancel your subscription at any time, but access and charges continue through the paid subscription period; just be sure to cancel properly via their website or through your app store account settings depending on how you subscribed.
Before cancelling your Mad Muscles subscription, it's important to know that cancelling disables automatic renewal, but you will retain access to all subscription features until the end of your current billing period. You should cancel at least 24 hours before your next billing date to avoid being charged for the next period, as no refunds are provided for late cancellations. Also, cancellation steps may vary depending on where you purchased the subscription (website, App Store, or Google Play) and deleting the app or unsubscribing from the newsletter will not cancel your subscription. Remember, deleting your account cancels the subscription immediately and ends your access right away.
- Email address associated with your Mad Muscles account (the one used to sign up)
- Access to your Mad Muscles account via the website's My Account > My Subscription section
- Place of purchase (Mad Muscles website, App Store, or Google Play) to determine where to cancel
- Apple ID account login (if subscription purchased via App Store)
- Google Play account login (if subscription purchased via Google Play)
- Reason for cancellation (may be required during the cancellation process)
- Subscription(s) to be canceled (if you have multiple, select each one individually)
- Cancelation at least 24 hours before the next billing date to avoid being charged again
We've actually written a step by step guide on how to get a refund from Mad Muscles. Check it out!
The Easiest Way to Cancel Mad Muscles
If you’re frustrated trying to cancel your subscription, membership, or bill from Mad Muscles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.