MadMuscles offers a personalized workout app that creates custom workout plans with over 200 exercises, meal plans, and a habit-building system to help improve your fitness and health. They offer subscription-based plans, including a weekly plan at $9.99 and a 4-week plan that automatically renews unless canceled. Some users have reported challenges with the subscription cancellation process and unexpected charges related to choosing certain options. For subscription help or refund issues, users can contact support@madmuscles.com.
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The cancellation process is relatively straightforward if the subscription was purchased via the MadMuscles website, Google Play, or Apple App Store with clear step-by-step instructions. However, there can be minor inconveniences like waiting up to 24 hours for the cancel button to appear and the need to cancel auto-renewal through different platforms which might cause slight confusion for some users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a madmuscles-workouts subscription.
How to Cancel madmuscles-workouts: Step by Step
If you purchased through MadMuscles website:
- Go to the MadMuscles website and click on My account.
- Log in using the email address associated with your subscription.
- Navigate to My subscription.
- Click on Cancel renewal.
- Select a reason for cancellation from the provided options.
- Look for a confirmation message that indicates your subscription has been successfully cancelled.
- Be aware that you will still have access to all subscription features until the end of the current billing period.
If you need assistance, here's how you can get in touch with madmuscles-workouts's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a madmuscles-workouts Refund
- Cancel immediately as soon as you sign up or before any trial or billing period ends to avoid unwanted charges.
- Use email communication only since MadMuscles offers no phone support; keep copies of all correspondence.
- Be persistent and escalate within email support by requesting to speak with higher management or stating you want your cancellation confirmed.
- Dispute charges with your bank or payment provider (e.g., PayPal) if the company refuses refunds or continues billing after cancellation.
- Threaten legal action or mention consumer protection rights, especially if located in the EU or regions with strong customer rights laws.
- Check bank statements frequently for unauthorized charges and report them promptly.
- Mention and document you never used their services or downloaded the app to strengthen refund or cancellation requests.
- Warn others on forums and Reddit as public pressure sometimes prompts better responses.
- Avoid letting the subscription auto-renew by canceling at least 24 hours before the billing date, as advised by some user experiences.
- Do not rely on in-app or website cancel buttons as many users report these don’t work or appear late.
- Be prepared for no refunds and position your actions towards stopping future payments rather than expecting money back.
Why Do People Request Refunds from madmuscles-workouts
- Do not use the service at all
- Subscription cancellation requests not processed or recognized
- Financial difficulties
- Unintended sign up or accidental purchase
- Allergic reactions to recommended food or program elements
- Unawareness of automatic subscription renewal
- Technical issues, such as the app not working on the user's phone
- Multiple charges for subscriptions they believed they had cancelled
madmuscles-workouts Refund Script
Script
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Dear madmuscles-workouts, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
madmuscles-workouts Refund Policy
MadMuscles subscriptions must be cancelled at least 24 hours before the next billing date or before the end of the free trial to avoid further charges. Cancellation stops automatic renewal but allows continued access until the current subscription period ends. Refunds are not provided if cancellations are made after the required timeframe. The cancellation process varies based on the purchase platform (website, App Store, or Google Play), and deleting the app does not cancel the subscription.
The Easiest Way to Get a madmuscles-workouts Refund
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