The Ultimate Step by Step Guide to Cancelling a MBC Group Subscription or Membership (mbc.net)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
MBC Group is a media company that provides a variety of entertainment options, including TV channels and streaming services that offer shows, movies, and news. If you're subscribed to their streaming platform, you might see a billing charge for access to all their content. They focus on delivering engaging programs in Arabic to keep viewers entertained and informed. So if you love watching regional series or catching up on the latest news, that's likely what the charge is for!
Cancelling a subscription to MBC Group can be somewhat challenging due to unclear cancellation processes and potential customer service hurdles. Users often report needing to navigate through multiple steps, which can lead to frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a MBC Group subscription.
How to Cancel MBC Group: Step by Step
If you purchased through MBC Group website:
Visit the MBC Group website at mbc.net.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Click on Subscriptions or Manage Subscriptions.
Locate the subscription you wish to cancel.
Select Cancel Subscription.
Follow any additional prompts to confirm cancellation.
You should receive a confirmation email once the cancellation is processed.
If you purchased through Apple (iTunes/ App Store):
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top to access your Apple ID settings.
Select Subscriptions.
Find and tap on the subscription for MBC Group.
Select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Locate your MBC Group subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm cancellation.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to Streaming Channels.
Scroll down to Manage Subscriptions.
Select your MBC Group subscription.
Choose Cancel Subscription.
Confirm the cancellation in the prompts.
How to Contact MBC Group
If you need assistance, here's how you can get in touch with MBC Group's support team.
Document everything: Keep a record of all communication regarding your cancellation.
Call at the right time: Try to contact customer service during off-peak hours, typically early mornings or late evenings.
Use precise language: Clearly state that you wish to cancel your subscription, and include any account details if needed.
Ask direct questions: Request confirmation of your cancellation to ensure it is processed.
Be polite but firm: Customer service reps are more likely to help if you maintain a cordial tone.
Escalate if necessary: If initial attempts fail, ask to speak to a supervisor or manager.
Use social media: Sometimes public inquiries on platforms like Twitter can lead to quicker resolutions.
Look for loopholes: Reference any promotional periods that might allow for easier cancellation.
Create urgency: Mention impending charges or renewals to motivate faster action.
Follow up: After cancellation is confirmed, monitor your account to ensure no further charges occur.
Utilize email: Send a cancellation request via email for written proof of your intent.
Know the billing cycle: Cancel right before a new billing cycle to avoid being charged again.
Seek support online: Join forums or threads where others share their successful cancellation tactics.
Why Do People Request Refunds from MBC Group
High costs of monthly fees.
Lack of desirable content or programs.
Poor customer service experiences.
Technical issues with streaming services.
Too many ads during programming.
Changes in personal financial situation.
Better alternatives available at competitive prices.
Content not available in preferred languages.
Change in viewing habits or interests.
Unfavorable contract terms.
MBC Group Refund Script
Script
Copy
Dear MBC Group, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
MBC Group Refund Policy
MBC Group allows members to cancel their subscriptions at any time through their account settings or by contacting customer service. Upon cancellation, members will retain access to the service until the end of their current billing cycle, but no further charges will be incurred. Refunds are typically not provided for any unused subscription time.
The Easiest Way to Get a MBC Group Refund
If you're frustrated trying to cancel your subscription, membership, or bill from MBC Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious as MBC Group may employ tactics like requiring you to navigate through multiple screens to cancel or even providing limited cancellation windows. There could be clauses in the terms of service that bind you to a minimum contract period or impose early cancellation fees, making it difficult to exit without incurring additional costs. Always review the fine print and cancellation policy closely to avoid unpleasant surprises.
High costs of monthly fees.
Lack of desirable content or programs.
Poor customer service experiences.
Technical issues with streaming services.
Too many ads during programming.
Changes in personal financial situation.
Better alternatives available at competitive prices.
Content not available in preferred languages.
Change in viewing habits or interests.
Unfavorable contract terms.
Account Number
Registered Email Address
Full Name
Type of Subscription (e.g., streaming, premium)
Billing Cycle (monthly, yearly)
Reason for Cancellation
Payment Method used for subscription
Contact Information (phone number, alternate email)
Confirmation of Cancellation Policy
Before canceling your MBC Group subscription, consider that you will lose access to exclusive content such as live events, series, and movies that are not available elsewhere. Additionally, any ongoing promotions or discounts may no longer apply once you cancel. Make sure to check if there are any cancellation fees or notice periods required to avoid additional charges. Lastly, if your subscription includes features like offline viewing or ad-free experience, these will also be lost.
MBC Group allows members to cancel their subscriptions at any time through their account settings or by contacting customer service. Upon cancellation, members will retain access to the service until the end of their current billing cycle, but no further charges will be incurred. Refunds are typically not provided for any unused subscription time.
To cancel your MBC Group subscription, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.mbc.net/en/password-reset). Unfortunately, you'll need to log in to complete the cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MBC Group subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MBC Group account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MBC Group online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MBC Group mbc.net MBC Subscription MBC Services MBC Entertainment MBC Media MBC Online MBC TV MBC Digital MBC Plus
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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