Mimika-app is a fitness app focused on face yoga and exercises, offering personalized training programs and a large library of content. They only provide subscription-based services, with plans like $29.99 for 3 months or $4.99 weekly. Your payment is charged through the app store account and renews automatically unless you cancel at least 24 hours before the current period ends. You might see charges from them because of subscriptions you manage or cancel through the app, and customer support is available at support@mimika-app.com.
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The cancellation must be done explicitly through contacting customer support or using a cancellation form on the company's website. The lack of a direct in-app cancellation option and reliance on email communication or filling out a form creates additional steps and potential delays, making the process moderately difficult for the average consumer.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a mimika-app subscription.
How to Cancel mimika-app: Step by Step
If you purchased through mimika-app.com:
- Go to the email account you used to sign up for the service.
- Compose a new email and send it to the customer support email address provided on the website.
- In the email subject line, write "Cancellation Request".
- In the body of the email, include the following information:
- Your full name
- Your account email address
- Request to cancel your subscription
- Submit the email and wait for a confirmation reply from customer support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Select Subscriptions.
- Find the mimika subscription in the list and tap on it.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap Menu (three horizontal lines) and go to Subscriptions.
- Select the mimika subscription from the list.
- Tap Cancel Subscription and follow the prompts to confirm the cancellation.
If you need assistance, here's how you can get in touch with mimika-app's support team.
Tips and Tricks for Getting a mimika-app Refund
- Cancel through your device settings: For iOS, open Settings > tap your name > Subscriptions > select Mimika > tap Cancel Subscription.
- Attempt cancellation multiple times: Some users report needing more than one attempt to get cancellation processed.
- Be persistent yet clear: Use straightforward language such as "I want to cancel my subscription immediately" and repeat if transferred or delayed.
- Use email as a backup: If app cancellation fails, email support@mimika-app.com explicitly requesting cancellation.
- Cancel before renewal date: Timing your cancellation before the billing cycle renews can prevent unwanted charges.
- Check subscription platform: Cancel through the platform used for purchase (Apple App Store, Google Play, PayPal) rather than the app directly.
- Escalate via customer support channels: If cancellation is denied or stalled, escalate politely by requesting to speak to a supervisor or higher authority.
- Avoid oversharing personal difficulties: While stating cost concerns is common, focus on your desire to end the subscription rather than lengthy justifications.
Why Do People Request Refunds from mimika-app
- Technical issues such as app crashes, failure to launch, or unresponsive interface making the app unusable.
- Automatic renewal confusion, where subscriptions renew without clear confirmation or consent.
- Difficulty cancelling the subscription as there is no in-app cancellation option; users must email support, which is often unresponsive.
- No visible results or dissatisfaction with the app's effectiveness after using it as recommended.
- Unresponsive or poor customer support preventing easy resolution of cancellation or refund requests.
- Unexpected charges continuing despite users attempting to cancel.
- Confusion about billing due to different app names or payment entities (e.g., billed by "Mental Growth").
- Refund eligibility limited to specific cases such as technical defects or failure to deliver promised service after adequate usage and evidence.
mimika-app Refund Script
Script
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Dear mimika-app, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
mimika-app Refund Policy
To cancel a subscription for mimika-app, users need to enter the email address they used to sign up on the subscription management page at mimika-app.com and submit it to process the cancellation. No additional steps or fees are mentioned on the cancellation page.
The Easiest Way to Get a mimika-app Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from mimika-app—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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