2 - Request to cancel your membership during the call.
3 - Log into Your Member Site:
Go to the MyScoreIQ member login page.
4 - Navigate to Account Settings.
5 - Look for cancellation options and follow the prompts to cancel your subscription.
6 - Check for Communication:
Be aware you may still receive certain communications post-cancellation.
7 - You can opt-out of these communications either online or via phone.
MyScoreIQ offers credit monitoring subscriptions that help you keep track of your credit scores and protect you from identity theft. They have four plans ranging from $9.99 to $34.99 per month, with options to get updates on your credit reports and FICO® Scores monthly, every six months, or annually. The plans also include identity theft protection, reimbursements for stolen funds, and other safety features. So, if you see a charge from them, it’s likely for one of these credit monitoring services you signed up for to keep an eye on your credit and identity security.
Canceling a MyScoreIQ subscription can be done quickly online by logging into the account and following the cancellation process in account settings. Alternatively, cancellation can be done by sending a written cancellation letter, which is more cumbersome but possible.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a MyScoreIQ subscription.
How to Contact MyScoreIQ
If you need assistance, here's how you can get in touch with MyScoreIQ's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a MyScoreIQ Refund
Change your payment method info (card number, PayPal account) to stop automatic charges if cancellation fails.
Contact customer service via email repeatedly and document all attempts to stall or delay—persistence can sometimes lead to cancellation.
Call the customer service phone number and insist on speaking to a supervisor or someone who can execute cancellations.
Initiate disputes or chargebacks through your bank or credit card issuer if unauthorized charges continue.
Use clear and firm language such as “Cancel my subscription immediately” and “I do not authorize further charges” during communication.
Timing matters: try to cancel before the trial ends or the billing cycle renews to avoid payments.
Leverage PayPal’s recurring payments cancellation feature if linked, as this can override the company’s refusal to cancel.
Check and keep screenshots or confirmations of cancellation requests to support disputes later.
Avoid clicking misleading buttons like “ACTIVATE free trial” which can trigger immediate charges.
Be prepared for frustrating automated support bots and non-responsive help centers, so persistence and alternative payment interruption methods will be necessary.
Why Do People Request Refunds from MyScoreIQ
Difficulty or impossibility to cancel online; cancellation requires calling during business hours.
Long hold times, unanswered calls, or disconnected calls when trying to cancel.
Continuing charges despite cancellation attempts.
Immediate service termination upon cancellation with no refund for unused paid period.
False or misleading information about cancellation options.
Aggressive or misleading customer service trying to retain customers when cancelling.
Multiple unauthorized or unexpected credit card charges.
Poor customer service responsiveness and practices.
User dissatisfaction with service value and technical issues.
MyScoreIQ Refund Script
Script
Copy
Dear MyScoreIQ, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About MyScoreIQ
0
0 reviews
Have you used MyScoreIQ? Share your experience by leaving a review.
MyScoreIQ Refund Policy
MyScoreIQ membership subscription cancellations require customers to call their Customer Service to cancel, where identity verification may be needed. Cancellation can sometimes be done via a “cancel button” on the Member Website if available, and once canceled, access to paid service features ends. This policy ensures secure handling of cancellations to discontinue monitoring membership.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a MyScoreIQ Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MyScoreIQ—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Loading pricing information...
Frequently Asked Questions
MyScoreIQ makes it frustrating to cancel your subscription by offering no straightforward online cancellation option and requiring a call to customer service during limited business hours. Customer service reps may use pressure tactics to dissuade you from canceling, which many users find annoying and feel entrapping. While there are no mentioned early cancellation fees or long-term contracts, the primary pain point is the difficult and unpleasant cancellation process itself.
Difficulty or impossibility to cancel online; cancellation requires calling during business hours.
Long hold times, unanswered calls, or disconnected calls when trying to cancel.
Continuing charges despite cancellation attempts.
Immediate service termination upon cancellation with no refund for unused paid period.
False or misleading information about cancellation options.
Aggressive or misleading customer service trying to retain customers when cancelling.
Multiple unauthorized or unexpected credit card charges.
Poor customer service responsiveness and practices.
User dissatisfaction with service value and technical issues.
Full Name (First and Last Name)
Account or Subscription Number
Email Address associated with the account
Mailing Address (Street, ZIP code, City)
Phone Number (for verification or contact if needed)
Explicit cancellation request (statement asking for cancellation of subscription/membership)
Date of cancellation request
Preferred cancellation effective date (if applicable)
Reason for cancellation (sometimes requested but not always required)
Request for cancellation confirmation (by email or letter)
Notice period details (find in your contract or general terms, if needed)
Request for direct debit/recurring payment termination (if applicable)
Request for deletion of personal data (optional, for privacy)
Before cancelling your MyScoreIQ subscription, understand that you will lose access to valuable features including credit reports and FICO® scores (updated according to your plan frequency), daily credit monitoring and alerts, dark web and internet monitoring, and identity theft protection services. This includes benefits like $1 million in stolen funds reimbursement, fraud restoration assistance, coverage for legal and expert help, and lost wallet assistance. Additionally, you will no longer have family protection insurance, premium fraud restoration services, educational tools, and customer support. These services are integral to maintaining your credit and identity security, so consider if these losses align with your needs before cancelling.
MyScoreIQ membership subscription cancellations require customers to call their Customer Service to cancel, where identity verification may be needed. Cancellation can sometimes be done via a “cancel button” on the Member Website if available, and once canceled, access to paid service features ends. This policy ensures secure handling of cancellations to discontinue monitoring membership.
To cancel your MyScoreIQ subscription, you typically need to contact their customer service by phone, and it is likely that they will require you to verify your identity, which usually involves knowing your password or account details. There is no direct evidence that you can cancel without a password or through chat support. If you need to reset your password, you can use the "forgot password" option on their site, although the exact URL is not clearly provided, it should be accessible from the MyScoreIQ login page at myscoreiq.com. For cancellation, the recommended action is to call their customer service at 800-637-4990 during their business hours.
We've actually written a step by step guide on how to get a refund from MyScoreIQ. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MyScoreIQ subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MyScoreIQ account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MyScoreIQ online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓MyScoreIQ Cancellation Expert
6 cancellation experts online right now
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)