Paramount+ is a streaming service that offers two main subscription plans for consumers: Paramount+ Premium at $12.99 per month and Paramount+ Essential at $7.99 per month. With the Premium plan, you get ad-free streaming (except for live TV), access to SHOWTIME Originals, the ability to download shows and movies for offline viewing, watch on up to 3 devices at once, and create separate profiles for family members. Paramount+ streams movies, shows, live sports like NFL on CBS and UEFA Champions League, CBS hits, exclusive originals, and family-friendly content. They also offer a 7-day free trial and a 50% discount for students, which is why you might see charges from them on your bill if you subscribe.
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Cancelling a Paramount+ subscription on paramountplus.com involves straightforward steps: logging into the account, navigating to the account page, and clicking 'Cancel subscription.' This process is simple and quick, with clear instructions and no major obstacles, though cancelling through third-party platforms may vary.
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How to Cancel Paramount+: Step by Step
If you purchased through ParamountPlus.com:
- Go to the Paramount+ account page.
- Sign in with your account credentials if prompted.
- Locate and click on the Cancel Subscription link.
- Follow the on-screen prompts to finalize the cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your device.
- Select Users & Accounts and then select your account.
- Choose Subscriptions.
- Select the Paramount+ subscription.
- Tap Cancel Subscription or toggle off automatic renewal.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap on Menu then My Apps and select Subscriptions.
- Find and select the Paramount+ subscription.
- Tap on Cancel Subscription.
If you purchased through Amazon:
- Visit Amazon Appstore subscriptions and sign in.
- Locate your Paramount+ subscription.
- Select Actions next to the subscription.
- Choose Cancel Subscription.
If you purchased through Roku:
- Sign in to your Roku account at my.roku.com.
- Click on Manage your Subscriptions.
- Select the subscription channel for Paramount+.
- Click on Unsubscribe.
Tips & Tricks for Canceling Paramount+
- Cancel through original platform: Always cancel through the device or platform where you initially subscribed (e.g., Roku, Amazon, or the Paramount+ website). Trying to cancel elsewhere often leads to errors or loops.
- Try different browsers or devices: If you're stuck in a cancellation loop or getting errors, try switching browsers or devices. Some users report success by using a different browser or switching from app to desktop browser.
- Use a cancellation reason tactic: If prompted for a cancellation reason, try selecting "technical error" or varying the reasons as sometimes this affects success.
- Escalate to customer service: Contact Paramount+ customer service by phone or email if the website/app won’t let you cancel. Be persistent and document your communication.
- Contact payment provider/bank: Use your bank or credit card provider to block future transactions to Paramount+ if repeated cancellation attempts fail. This is a last resort but effective.
- Cancel before free trial ends: Cancel during the free trial period by keeping track of timing so you avoid charges.
- Use Amazon Prime route: If possible, subscribe via Amazon Prime Video channels, which users report allows easier cancellation anytime.
- Be patient and prepared for delays: Users note Paramount+ may complicate cancellation to delay it, so persistence and multiple attempts may be necessary.
- Keep records: Save screenshots or emails confirming cancellation or customer service interactions to avoid future billing issues.
- Know local contact resources: For Australia, for example, users found success calling the Network 10 All Access number or searching for local business numbers when stuck.
Paramount+ Customer Service Info
If you need assistance, here's how you can get in touch with Paramount+'s support team.
Cancel Paramount+ Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my Paramount+ subscription. Due to personal reasons, I am currently unable to make use of the service and would like to discontinue my membership.
I would appreciate your assistance in processing this cancellation promptly. Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
Paramount+ allows you to cancel your subscription anytime through your account page at paramountplus.com/account by clicking the 'Cancel Subscription' link and following the prompts. After cancellation, you will still have access to Paramount+ until the end of your current billing cycle, with no further charges incurred.
To cancel your Paramount+ subscription on paramountplus.com, you typically need to log in to your account, which requires your password. If you don't remember your password, you can reset it here: https://www.paramountplus.com/password/reset. However, if you are unable to access your account, you can try contacting Paramount+ customer support directly with your account details for identity verification to request cancellation without a password. This ensures your subscription can be managed even if you can't log in.
- Financial constraints leading to the cancellation after a show or season ends.
- Subscriber frustration due to removal of multiple shows including international hits and big-name stars, leading to fewer diverse content options.
- Shift in content strategy to focus only on Hollywood franchises and mass global appeal, causing dissatisfaction due to repetitive remakes and reboots.
- Unstable app performance including freezing, buffering, crashing, and poor streaming quality.
- Excessive advertisements even in premium subscriptions that are supposed to be commercial-free.
- Difficulty canceling subscriptions and continuing charges even after attempts to cancel.
- Poor customer service with unhelpful chat support and no phone support.
- App compatibility issues especially on devices other than mobile phones.
- Misleading discounts and aggressive billing practices causing distrust.
- Annoying pop-ups interrupting viewing experience after certain hours.
- High subscription prices relative to the content and services provided.
You can typically cancel your Paramount+ subscription at any time without early cancellation fees or long-term contracts. However, when you cancel, your access continues through the end of the current billing cycle, so you don't lose the time you've paid for. There are no lock-in gimmicks, but be aware that any add-ons may end immediately when the subscription expires, and refunds for canceled subscriptions are generally not provided.
Before cancelling your Paramount+ subscription, note that you will lose access to all content, including any shows, movies, or live TV available on the platform, immediately upon cancellation. You will also lose access to your account, profiles, and any saved viewing preferences. Cancellation takes effect at the end of your current billing cycle, so you can still use the service until then. Importantly, Paramount+ does not provide refunds for the remainder of the billing period once you cancel.
- Paramount+ username and password (account login credentials)
- Access to the email address associated with your Paramount+ account
- Access to the original device or platform (Paramount+, Google Play, Apple, Roku, Amazon) used to sign up
- Payment method information, if verification is required (credit card, billing info)
- Knowledge of the subscription provider (did you sign up on paramountplus.com, Google Play, Apple, Roku, or Amazon?)
- Account page access (ability to navigate to paramountplus.com/account or the subscription management area on the respective platform)
- Confirmation of personal details (may be needed for customer support: full name, billing address, etc.)
We've actually written a step by step guide on how to get a refund from Paramount+. Check it out!
The Easiest Way to Cancel Paramount+
If you’re frustrated trying to cancel your subscription, membership, or bill from Paramount+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Paramount+?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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