Project LeanNation offers personalized meal subscription plans that include chef-prepared, ready-to-heat meals tailored to your nutrition needs. You can manage your subscription and meal plans easily through their app or in-store, where you also get 1:1 support from a nutrition coach and regular check-ins. The service includes a free initial consultation with a body composition scan to help tailor your meals. If you're seeing charges from Project LeanNation, it's likely for your ongoing meal subscription and coaching services which you can control or cancel through their app.
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Cancelling a subscription with Project LeanNation can be done either through their app, which is designed to be user-friendly for managing subscriptions, or by sending a clear termination notice to the company. The process is relatively straightforward but requires the user to actively send a termination notice or manage settings in the app before subscription renewal, which is why it is not rated as the easiest but also not difficult.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Project LeanNation subscription.
How to Cancel Project LeanNation: Step by Step
If you purchased through Credit/Debit Card:
- Log in to your account at projectleannation.com.
- Navigate to your membership settings.
- Select the option to cancel your subscription.
- Follow the prompts to complete the cancellation process.
If you purchased through the PLN App:
- Open the PLN App on your device.
- Go to the Account section.
- Find the Subscriptions option.
- Select your active subscription.
- Tap on Cancel Subscription and confirm your choice.
If you need assistance, here's how you can get in touch with Project LeanNation's support team.
Tips and Tricks for Getting a Project LeanNation Refund
- Contact the local store directly where you subscribed, as some users note cancellation can be handled in-person or by direct communication.
- Be clear and firm in your language, explicitly stating you want to cancel the subscription immediately to avoid ongoing charges.
- Request confirmation of the cancellation via email or written documentation to ensure your request is acknowledged.
- Time your cancellation request around your billing cycle to prevent being charged for the next period.
- Use escalation paths by asking to speak with a manager or supervisor if initial cancellation requests are ignored or delayed.
- Keep records of all communications including dates, times, and names of representatives spoken to, as proof if disputes arise.
- Leverage refund or satisfaction guarantees mentioned in their policy if applicable, to negotiate cancellations or partial refunds.
- Be persistent and patient, some users report multiple follow-ups were necessary for successful cancellation.
Why Do People Request Refunds from Project LeanNation
- Dissatisfaction with the quality of support or products during the initial consultation and meal plan week.
- Not getting enough value for the money spent compared to expectations.
- Meal plan portion sizes not matching customer needs or preferences.
- Price concerns—meal plans may be considered expensive or not cost-effective.
- Limited selection or variety of meals offered.
- Inconvenience related to scheduling, such as being unable to receive meals due to travel or lifestyle changes.
- Desire to pause or cancel easily without fees or complications.
- Finding the meal kits do not teach sustainable habits or provide lasting nutritional education.
- Issues with delivery or handling fees that are not refunded.
- Refunds are typically requested only within 7 days of first meal plan receipt if unsatisfied.
Project LeanNation Refund Script
Script
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Dear Project LeanNation, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Project LeanNation Refund Policy
Project LeanNation offers a money-back guarantee for new members, allowing them to request a full refund within seven days following the receipt of their first meal plan order, excluding delivery fees. To cancel a subscription, members must contact Project LeanNation within this satisfaction period, but subscription termination will only take effect after the paid subscription period ends. Refunds are processed within fourteen business days to the original payment method.
The Easiest Way to Get a Project LeanNation Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Project LeanNation—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.