Rocket Lawyer is a service that helps you create and sign legal documents online, plus get advice and discounts on legal services. They offer a membership called Rocket Legal+ that costs $39.99 per month or $239.88 per year after a free 7-day trial. Membership includes unlimited document creation, access to legal experts for questions, discounts on things like document review and business registrations, and free LLC or corporation registration (state fees excluded). So if you see a charge from Rocket Lawyer, it’s likely for this membership or specific legal services you used with their help.
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The process to cancel or downgrade a Rocket Lawyer membership is relatively straightforward and can be done entirely online through the user's account settings. The user must log in, navigate to member settings, select downgrade or cancellation, and confirm, with clear instructions and confirmation emails provided, making it easier than many subscription cancellations but still requiring some navigation and confirmation steps.
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How to Cancel Rocket Lawyer: Step by Step
If you purchased through RocketLawyer.com:
- Log in to your Rocket Lawyer account at rocketlawyer.com.
- Go to your Member settings in the top right-hand corner under your name.
- Click on the link to Cancel or Downgrade your membership.
- Confirm your choice to cancel or downgrade. The cancellation will take effect on your next billing cycle, and you can continue to use the services until then.
- If you prefer, you can also call customer support at 1-877-881-0947 to assist you with the cancellation process.
Tips & Tricks for Canceling Rocket Lawyer
- Sign up for the free trial and cancel immediately to avoid being charged beyond the trial period.
- Document the date and time of every cancellation attempt and who you spoke with as proof.
- Use clear, firm language such as "I am formally requesting immediate cancellation of my subscription" to avoid ambiguity.
- Expect confusing website navigation and unclear cancellation flows; be persistent and patient while searching for the cancellation option.
- Dispute charges with your bank if you get billed after cancellation,
- Escalate complaints to third parties
- Be aware of any minimum subscription cycles or terms hidden in the fine print;
- Cancel or replace your payment method (credit/debit card) as a last resort
- Follow up persistently with customer support via email or phone,
- Some users have successfully gotten partial refunds
- Timing is crucial—cancel before the trial ends
- Be wary of cancellation confirmation messages;
Rocket Lawyer Customer Service Info
If you need assistance, here's how you can get in touch with Rocket Lawyer's support team.
Cancel Rocket Lawyer Script
Script
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Hello Rocket Lawyer Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to a change in my personal circumstances, I no longer require the services provided.
I appreciate the support your platform has offered, and I would like to thank you for it. Please confirm the cancellation and any final billing details.
Thank you for your understanding.
Best regards.
Frequently Asked Questions
Rocket Lawyer offers a free trial period during which you can use membership benefits at no cost, but a credit card is required to start the trial. If you do not cancel before the trial ends, your credit/debit card will be automatically billed starting the day after the trial ends. You can cancel or downgrade your membership anytime by logging into your account under Member Settings, and canceling during the trial prevents any charges. Monthly memberships are billed on the same day each month, and annual memberships are billed yearly. Cancellation or downgrading stops future billing but allows continued access to certain benefits post-downgrade.
To cancel your Rocket Lawyer subscription, you do need your password. You can cancel by logging into your account with your email address and password or by providing your account info, including your password, when calling their live agent. If you've forgotten your password, you can reset it here: https://www.rocketlawyer.com/reset-password.
- Unexpected charges immediately after free trials without clear notification or consent.
- Automatic billing continuing even after trial or membership cancellation attempts.
- Misleading or deceptive advertising such as "free" service offers requiring credit card info that lead to paid subscriptions.
- Difficulty fully canceling memberships, with downgrades to free membership still resulting in charges.
- Belief that subscription is cancelable, but billing occurs for the full year regardless of cancellation attempts.
- Poor customer service responses and failure to resolve billing or cancellation issues promptly.
- Repeated unsuccessful attempts to cancel, yet charges continue.
- Disputes over refund policies and delays in refund processing.
- Cost concerns, including subscription fees being too expensive or no longer affordable.
- No longer needing the services as a reason for cancellation.
- Switching to competitors due to dissatisfaction with charges or service.
Rocket Lawyer allows you to cancel or downgrade your membership at any time, including during a free trial, which ends immediately upon cancellation. However, for services like Registered Agent that are annual, you must cancel before the renewal date to avoid automatic charges, and no refunds or prorated refunds are given for cancellations after renewal. There are no early cancellation fees, but be aware that some add-ons may require separate cancellation, and you are responsible for any state fees related to canceling Registered Agent services.
Before cancelling your Rocket Lawyer subscription, know that you can cancel anytime, and you won't lose access to documents you created during your membership—they remain accessible in your account. However, you will lose the benefits of paid memberships, including the ability to create new legal documents, electronic signatures, and discounts on professional services. If you downgrade to the free membership, you retain access to existing documents but won't be able to create new ones or receive legal service benefits. Also, if you are on a trial and cancel, the trial ends immediately, and any add-ons may require separate cancellation.
- Account login credentials (email address, password)
- First and last name on the account
- Email address associated with the account
- Access to your Rocket Lawyer dashboard or account settings
- Method of cancellation (login, email, or phone)
- Access to the email account used for registration (if emailing cancellation request)
- Account information verification (if contacting by phone or email, be prepared to verify your identity)
- Any active add-ons (these may need to be canceled separately)
- Billing or payment information (sometimes requested for identity verification, though not always mandatory)
- Confirmation of cancellation request (watch for a confirmation email or message after you initiate cancellation)
- Reason for cancellation (may be optionally requested by customer service)
We've actually written a step by step guide on how to get a refund from Rocket Lawyer. Check it out!
The Easiest Way to Cancel Rocket Lawyer
If you’re frustrated trying to cancel your subscription, membership, or bill from Rocket Lawyer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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