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    How to Cancel ScoreSense

    The Ultimate Step by Step Guide to Cancelling a ScoreSense Subscription or Membership (scoresense.com)
    By
    Bella K.
    Angelique. P
    |
    Published
    July 1, 2025
    |
    Updated
    July 1, 2025

    Difficulty

    12345 678910
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    Estimated Time

    On average, it takes 00 00 minutes to cancel a ScoreSense subscription.

    How to Cancel ScoreSense: Step by Step

    Tips & Tricks for Canceling ScoreSense

    ScoreSense Customer Service Info

    If you need assistance, here's how you can get in touch with ScoreSense's support team.
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    Frequently Asked Questions

    What is ScoreSense's Cancellation Policy?

    ScoreSense allows you to cancel your membership easily either online or by calling their Customer Care department at 1-800-972-7204, available every day of the week during specified hours. Once you cancel, no further charges will be applied to your account. To expedite the cancellation process, you should have your ScoreSense Member ID or Social Security number, full name, and physical address used for registration ready.

    Do I Need My ScoreSense Password to Cancel?

    To cancel your ScoreSense subscription, you do not necessarily need your password if you call their customer service at +1-917-695-6477. When you call, you'll need to provide identity verification details such as your full name, email address, phone number linked to the account, and the last four digits of your payment method. However, if you prefer to cancel online and need to log in but forgot your password, you can reset it at the standard ScoreSense login page using the 'Forgot Password?' option here: https://members2.scoresense.com/Authentication.

    Why Do People Cancel ScoreSense?

    • Unauthorized or unexpected charges after free trial periods or through third parties like mortgage brokers.
    • Difficulty in cancellation often only possible via chat and met with resistance, delays, or being logged out.
    • Refunds often denied or only partial refunds given despite cancellation requests.
    • Bait-and-switch tactics after 7 days making cancellation and refunds difficult.
    • Continued billing despite cancellation attempts via calls or emails.
    • Expensive and deceptive pricing with unclear or hidden recurring charges around $29.95 to $49.95 per month.
    • Low value or inaccurate credit scoring reports causing dissatisfaction.
    • Service perceived as a scam related to apartment rental processes or misuse of identity data.
    • Poor customer service including unresponsive support, hang-ups, or account logouts during cancellation attempts.
    • Automatic membership renewals without notification leading to unexpected charges.
    • Haggling and pressure tactics when trying to cancel.
    • No online cancellation option, and removing payment methods does not stop charges.
    • Charges continue even when customer is sick or unable to cancel on time.

    Can I Cancel ScoreSense at Any Time?

    ScoreSense does allow you to cancel your membership at any time either online or by phone without early cancellation fees or long-term contracts. However, the main landmine is that if you sign up for a low-cost or free trial offer, you must cancel within the trial period (usually 7 days) to avoid being automatically charged a recurring monthly fee of around $29.95. They may require your Member ID and other personal info to process cancellations, which could slow down immediate cancellation if not ready.

    What Should I Know Before Cancelling ScoreSense?

    Before cancelling your ScoreSense subscription, know that you will lose access to all member features which include unlimited credit scores and reports updated monthly from the three major bureaus (TransUnion, Equifax, Experian), credit monitoring and alerts, the ScoreCast™ tool for impact analysis, ScoreTracker™ for score progress, the Dispute Center to address credit errors, and up to $1,000,000 identity theft insurance for credit restoration costs. You also lose access to educational content in their Learning Center and mobile features like Scores To Go™. Upon cancellation, no further charges will be billed. If you change your mind, you can reactivate your membership by contacting Customer Care.

    What Information Do I Need to Cancel ScoreSense?

    • ScoreSense Member ID (provided in your Welcome email) or Social Security number
    • First and last name
    • Physical address used to register your ScoreSense account

    Can I Get a Refund from ScoreSense?

    We've actually written a step by step guide on how to get a refund from ScoreSense. Check it out!

    The Easiest Way to Cancel ScoreSense

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    What Are Some Alternatives to ScoreSense?

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    ScoreSense May Show Up On Your Statement As:
    OTL*ScoreSense, Otl*scoresense.com

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.