Can I Cancel Sophia Learning at Any Time?

Sophia Learning offers a 30-day money back guarantee where you can cancel your membership and get a full refund if you contact a Learning Coach within 30 days of your membership start date. However, once you have completed a Sophia course, you are not eligible for a refund. There do not appear to be any long-term contracts, lock-ins, or early cancellation fees, but you must act within the 30-day window to avoid charges. Be aware that refund requests must be communicated through their Learning Coach by email or phone.

Why Do People Cancel Sophia Learning?

Change in educational needs - Users may no longer require the courses offered.Cost concerns - Membership or subscription fees may be too high for some users.Course availability - Desired courses might not be available or updated.Completion of courses - Users may cancel after finishing their required courses.Dissatisfaction with content - Course material may not meet user expectations.Technical issues - Problems accessing or using the platform.Transfer to another institution - Users may switch to other educational providers or platforms.Changes in personal schedule - Lack of time to continue courses.Limited support - Users may feel they are not getting enough assistance from the platform.

What Information Do I Need to Cancel Sophia Learning?

Email address and password used to log into your Sophia Learning account Access to your Sophia account settings or subscription section via the profile dropdown menu Option to select "Cancel Subscription" or "Cancel Membership" from within account settings Confirmation of cancellation (may require providing a cancellation reason or feedback) Course progress review (consider completing any pending assessments before canceling) Requests for any course completion certificates or documentation prior to cancellation Awareness of refund policy (monthly/annual plans are generally not refunded after activation) Contact information for Sophia Learning support (email: learningcoach@sophia.org; phone: 1-800-341-0327) if unable to cancel via self-service Familiarity with the "Terms of Use" or "Subscription Agreement" for any additional requirements or details

What Should I Know Before Cancelling Sophia Learning?

Before cancelling your Sophia Learning subscription, know that you will lose access to all course materials and features available during your active membership. However, any courses you have completed will remain in your account and won't disappear, allowing you to access them later when you're ready to submit for college credit transfer. Be aware that monthly and annual subscriptions typically are non-refundable once activated. Also, consider finishing courses before cancelling, as refunds are usually not provided after course completion.

What is Sophia Learning's Cancellation Policy?

Sophia Learning offers a 30-day money-back guarantee on their membership. To cancel and receive a full refund, you must contact a Learning Coach at learningcoach@sophia.org within 30 days of the membership start date. If you cancel after that period, refund eligibility is not specified.

Do I Need My Sophia Learning Password to Cancel?

Yes, you need your password to cancel your Sophia Learning subscription because the cancellation process requires you to log into your account using your email and password. If you don't remember your password, you can reset it by using the "Forgot Password" link on the login page. The reset password URL for Sophia Learning is https://www.sophia.org/users/password/new. So, make sure you have access to your login credentials before proceeding with cancellation to avoid any issues.

Can I Get a Refund from Sophia Learning?

We've actually written a step by step guide on how to get a refund from Sophia Learning. Check it out!

How to Cancel Your Sophia Learning Subscription (2026)

Difficulty

12345678910

Easy Medium Very Hard

The cancellation process involves straightforward steps: log in, navigate to account settings, select the cancel subscription option, and confirm. The steps are clearly outlined and do not require contacting customer service, making it relatively easy for consumers to cancel.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

What People Say About Sophia Learning

0 reviews

Have you used Sophia Learning? Share your
experience by leaving a review.

Sophia Learning Refund Policy

Loading pricing information...

Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Sophia Learning subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Sophia Learning account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Sophia Learning online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.