Storied/NewspaperArchive offers subscriptions that give you access to a vast collection of historical newspapers and genealogy records. If you're seeing charges from them, it's likely because you or someone using your payment method signed up for one of their subscriptions, which can be billed monthly, quarterly, or annually. They provide a variety of plans depending on how much access you want to U.S., Canadian, or international records. If you want to stop the charges, you can cancel your subscription within specific time frames, including the first 30 days or shortly after a renewal.
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The cancellation process is straightforward, requiring the user to log in, access their account settings, locate the membership and billing section, and click a clearly labeled 'Cancel Subscription' button. The steps are simple and clearly outlined, making it easy for most users to complete quickly without complications.
Estimated Time
On average, it takes
2 minutes
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minutes to cancel a STORIED/NEWSPAPERARCH subscription.
How to Cancel STORIED/NEWSPAPERARCH: Step by Step
If you purchased through storied.com:
- Log in to your account on storied.com.
- Navigate to the Account Settings section.
- Select Manage Subscriptions.
- Find the subscription you wish to cancel.
- Click on Cancel Subscription. You may need to confirm this action.
- Check your email for a confirmation of cancellation.

Tips & Tricks for Canceling STORIED/NEWSPAPERARCH
- Cancel right before the subscription renews to avoid being charged again, especially for Newspapers.com free trials.
- Use the account settings page to cancel online if available. For Newspapers.com, log in, go to settings, and cancel there if possible.
- If no online cancellation is allowed, call customer support directly. Be prepared to call Newspapers.com's dedicated number as phone cancellation is often required.
- Be polite but firm when contacting customer support. Clearly state that you want to cancel and/or request a refund due to unexpected renewal or not viewing content.
- Keep detailed records of all communications and confirmation numbers. Ask explicitly for confirmation of cancellation.
- Escalate by requesting to speak to supervisors or higher-level staff if frontline representatives deny your cancellation or refund request.
- For NewspaperArchive.com, cancel via the account's membership & billing section and click the red "Cancel Subscription" button when available.
- Email customer service at customerservice@newspaperarchive.com for refund requests mentioning your account details, especially if within 30 days of charge and subscription content hasn't been viewed.
- Act quickly, ideally within 24-48 hours of charge, to maximize chances of refund approval on NewspaperArchive.com.
- Avoid downloading multiple or extensive content before requesting refunds, as usage may void refund eligibility.
- If the company is unresponsive or refuses cancellation/refund, dispute charges with your credit card company.
- For successful cancellation timing and escalation, maintain consistent, polite communication and keep emphasizing billing errors, accidental charges, or auto-renewal confusions.
STORIED/NEWSPAPERARCH Customer Service Info
If you need assistance, here's how you can get in touch with STORIED/NEWSPAPERARCH's support team.
Cancel STORIED/NEWSPAPERARCH Script
Script

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Dear Customer Service Team,
I hope this message finds you well. I would like to request the cancellation of my subscription with STORIED/NEWSPAPERARCH. Unfortunately, I've found that I am unable to utilize the service as much as I had anticipated due to personal reasons.
I appreciate your assistance in this matter and look forward to your confirmation of the cancellation.
Thank you.
Frequently Asked Questions
STORIED/NEWSPAPERARCH allows cancellation of quarterly, semi-annual, or annual subscriptions within the first 30 days of a new subscription or within seven days of the renewal date for a full refund, provided no content has been viewed during that period. To cancel, users must disable auto-renewal in their Account Settings to avoid further charges. This policy ensures clear and straightforward cancellation and refund conditions.
To cancel your subscription on STORIED/NEWSPAPERARCH (storied.com), you need to log in to your account, which requires your password. Account changes, including subscription cancellation, are managed through the billing settings on their website once you are logged in. If you forgot your password, you can reset it here: https://storied.com/account/password/reset. There is no indication of cancellation via phone or chat without authentication.
- Unexpected or continued charges after canceling trials or believing memberships were inactive.
- Difficulty canceling subscriptions online, including no direct cancellation option in account settings.
- Confusion over separate subscriptions for NewspaperArchive.com and Storied.com requiring separate cancellations.
- Lack of clear or responsive customer service, including non-functioning phone numbers and unreturned emails.
- Charges after free trial periods without clear notification of renewal or automatic billing.
- Unauthorized charges or possible fraud reported by customers.
- Refund refusals due to company policy, terms of service, and refund period limitations.
- Account inactivity preventing cancellation via the website.
- Unclear billing descriptors on credit card statements.
- Subscription renewals per terms with cancellations only granted upon formal request and no refunds if requests are late.
Storied.com has specific cancellation terms to be aware of: for quarterly, semi-annual, or annual subscriptions, you can only cancel within the first 30 days of a new subscription or within seven days of your renewal date and get a full refund if you have not viewed any content during that period. Outside of these windows, there are no explicit indications of the ability to cancel at any time without restrictions, and refunds may not be available after these periods. This means you should be cautious about commitment length and timing of cancellation to avoid unwanted charges or lock-ins.
Before cancelling your STORIED (storied.com) subscription, note that cancellations for quarterly, semi-annual, or annual subscriptions can be made within the first 30 days of a new subscription or within seven days of your renewal date. When you cancel, your access will continue until the end of the current billing period, but after that, you lose access to all paid content and features exclusive to your subscription plan. Important considerations include ensuring you cancel within the allowable cancellation window to avoid being charged for the next cycle and that any personalized content or genealogy data stored on your account will no longer be accessible after cancellation. It's advisable to review your subscription terms on storied.com/terms or contact support if you have specific questions about your plan.
- Account login credentials (email address and password used for storied.com)
- Access to Account Settings within your Storied.com profile
- Current subscription plan details (type of plan, renewal date)
- Payment method information (in case updating or verification is needed)
- Confirmation of account ownership (if contacting support, may require identifying details or account verification)
We've actually written a step by step guide on how to get a refund from STORIED/NEWSPAPERARCH. Check it out!
The Easiest Way to Cancel STORIED/NEWSPAPERARCH
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