The Ultimate Step by Step Guide to Cancelling a The Times Subscription or Membership (thetimes.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
The Times is a popular news website that offers a wide range of articles covering everything from current events to lifestyle and culture. They provide subscription services that give you access to their full content, so you can stay updated on the topics that interest you most. If you see a billing from them, it’s likely for your subscription, which allows you to read as much as you want without hitting any paywalls.
Cancelling a subscription to The Times can be somewhat straightforward, as users can typically do it online. However, there may be a few hurdles such as navigating the website and possible retention offers that complicate the process slightly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a The Times subscription.
How to Cancel The Times: Step by Step
If you purchased through TheTimes.com:
Visit thetimes.com and log in to your account.
Go to the Account Settings section, usually found in the top right corner of the homepage.
Select Subscriptions from the menu.
Find your active subscription and click on it to view details.
Select the Cancel Subscription option.
Follow the prompts to confirm the cancellation. You may need to select a reason for cancelling.
Check your email for a confirmation message indicating your subscription has been cancelled.
If you purchased through Apple:
On your iPhone or iPad, open the Settings app.
Tap on your name at the top of the screen.
Select Subscriptions.
Find your The Times subscription from the list.
Tap on it, then select Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find your The Times subscription and tap on it.
Tap on Cancel Subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon.
Select Payments.
Click on Manage automatic payments.
Find and select The Times from the list of merchants.
Click on Cancel to stop future payments.
How to Contact The Times
If you need assistance, here's how you can get in touch with The Times's support team.
Contact customer service via live chat instead of phone for quicker resolutions.
Be prepared to provide your account details and express that you are looking to cancel.
Use phrases like "I'm not satisfied with my subscription" or "I've found a better deal" to emphasize your reason for cancellation.
Try calling during off-peak hours (early morning or late evening) for shorter wait times.
If you encounter resistance, ask to speak to a supervisor for better chances of cancellation.
Watch for promotional offers—mentioning you might consider staying if the price is lowered can work.
Keep notes of your conversation and ask for confirmation via email once cancellation is completed.
Timing your cancellation near the renewal date can prevent additional charges.
If you are ignored or unhappy with the service, threaten to dispute the charge with your bank or credit card company.
Utilize social media platforms to publicize your cancellation experience if you face unresponsiveness; companies often react more swiftly to public complaints.
Why Do People Request Refunds from The Times
Content Quality not meeting expectations
Cost considered too high
Limited Interest in current topics
Lack of Usage over time
Better Alternatives available elsewhere
Technical Issues with the website or app
Billing Errors or confusion
Subscription Model Changes that are unfavorable
Life Changes, such as budget cuts
Overwhelming Email communications
The Times Refund Script
Script
Copy
Dear The Times, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
The Times Refund Policy
Subscribers to The Times can cancel their membership at any time through their account settings or by contacting customer service. Cancellation will take effect at the end of the current billing period, and subscribers may retain access to their benefits until that date.
The Easiest Way to Get a The Times Refund
If you're frustrated trying to cancel your subscription, membership, or bill from The Times—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when attempting to cancel your subscription with The Times, as they may employ tactics such as requiring you to navigate through multiple pages or confirmations, potentially leading to frustration. Additionally, review the terms carefully; certain promotional offers may lock you into a longer commitment than expected or include early-cancellation fees. Always check the cancellation policy before subscribing to avoid any unwelcome surprises.
Content Quality not meeting expectations
Cost considered too high
Limited Interest in current topics
Lack of Usage over time
Better Alternatives available elsewhere
Technical Issues with the website or app
Billing Errors or confusion
Subscription Model Changes that are unfavorable
Life Changes, such as budget cuts
Overwhelming Email communications
Account Email Address
Account Password
Subscription Type (e.g., digital, print)
Payment Method used (credit card, PayPal)
Billing Cycle (monthly, annually)
Cancellation Policy details
Customer Service Contact Information
Order Confirmation Number if applicable
Reason for Cancellation
Before cancelling your subscription to The Times, keep in mind that you will lose access to a wealth of high-quality journalism, exclusive articles, and in-depth analysis on current events. Additionally, your access to premium features like crosswords, podcasts, and personalized content recommendations will cease. If you have any remaining credits or promotions, inquire about their expiration or transferability, as they may not be applicable after cancellation. Finally, consider any cancellation notice requirements, as immediate cancellation might not be possible depending on your subscription type.
Subscribers to The Times can cancel their membership at any time through their account settings or by contacting customer service. Cancellation will take effect at the end of the current billing period, and subscribers may retain access to their benefits until that date.
To cancel your subscription with The Times, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting [this link](https://www.thetimes.com/password-reset). Once you have your password ready, you can proceed with the cancellation through your account settings.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The Times subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The Times account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The Times online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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