ApolloCover offers tenant insurance that protects your personal belongings, covers liability if someone gets injured or property gets damaged because of you, and helps with extra living costs if you have to temporarily move out due to a covered event. You can choose coverage amounts that fit your needs, and payment can be made monthly or annually, with easy online management through their customer portal. Their insurance is usually simpler and cheaper than competitors, costing around $15 to $30 a month. They make it easy to sign up and file claims online, with helpful support available if you need it.
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The cancellation process is very straightforward, requiring only two simple steps through the Customer Portal with a one-time login code. The process is mostly automated and online, making it easy for consumers to cancel their tenant insurance policy quickly without significant hassle.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a tenant insurance policy subscription.
How to Cancel tenant insurance policy: Step by Step
If you purchased through ApolloCover:
- Visit the APOLLO Customer Portal.
- Enter the email address associated with your Apollo insurance policy.
- Check your email for a one-time unique login code and retrieve it.
- Use the code to log in to the Customer Portal.
- Navigate to the section to view or edit your coverages.
- Select the option to cancel your policy.
If you need assistance, here's how you can get in touch with tenant insurance policy's support team.
Email
The email is not available.
Tips and Tricks for Getting a tenant insurance policy Refund
- Call directly rather than relying on email; a verbal cancellation is more effective.
- State clearly that you are canceling and won’t be persuaded to stay—prepare for retention attempts and remain firm.
- Cancel close to your lease end date or when you no longer have a legal requirement; this minimizes unnecessary coverage and charges.
- Request a confirmation number or cancellation confirmation email to have proof of your cancellation.
- Escalate firmly if the agent refuses—ask to speak to a supervisor or manager immediately.
- Use timing to your advantage: Mid-week mornings when offices open tend to have more available staff and potentially smoother cancellations.
- Be aware of potential short-rate cancellation fees or prorated refunds and ask upfront about any hidden fees or charges.
- Document every communication including dates, times, names, and what was said to avoid disputes.
- If billings continue after cancellation, dispute the charges formally through your bank or credit card company if necessary.
- In extreme cases, mention filing a complaint with insurance regulators or attorney general to prompt faster resolution.
Why Do People Request Refunds from tenant insurance policy
- Discovered a cheaper option: Many people cancel their tenant insurance policy to switch providers to a more affordable policy.
- Moving to a different apartment: People often cancel their existing policy when they move and start a new policy for the new residence.
- Purchased a house or condo: Once someone buys a house or condo, they no longer need tenant insurance and switch to a homeowner’s or condo insurance policy.
tenant insurance policy Refund Script
Script
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Dear tenant insurance policy, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
tenant insurance policy Refund Policy
APOLLO's tenant insurance policy can be cancelled anytime through their Customer Portal with coverage ending as soon as the insurer receives the cancellation notice. Refunds are based on a short rate cancellation method, meaning customers pay only for the time the policy was active minus a small cancellation charge, with fees collected at purchase non-refundable as they cover transaction costs. Coverage on belongings continues for up to 30 days after a move if the policy remains active, so cancelling too soon may result in loss of this protection.
The Easiest Way to Get a tenant insurance policy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from tenant insurance policy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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