TuneCore helps musicians get their music online and reach a global audience by distributing their songs to over 150 digital stores and social platforms. They offer subscription plans starting from $22.99 a year, allowing artists to release unlimited music and access useful tools like official sales reports, scheduling release dates, and verifying their artist profiles on Spotify and Apple Music. If you're seeing a bill from TuneCore, it's likely for one of these subscription plans that covers all your releases and gives you ways to manage your music business easily. They also help collect royalties and let you split earnings with collaborators without extra fees.
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Cancelling a TuneCore subscription requires contacting support via email from the registered email address, providing detailed information for authentication and verification, and waiting for a response that varies by subscription plan level. There is no direct user interface option for cancellation, making the process more cumbersome and time-consuming than typical self-service cancellations.
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How to Cancel TuneCore: Step by Step
If you purchased through TuneCore:
- Log in to your TuneCore account at tunecore.com.
- Select your account name from the top right corner.
- Click on Subscription Preferences.
- Follow the prompts to cancel your subscription.
If you purchased through TuneCore Social:
- Log in to your TuneCore Social account.
- Click on your account name in the top right corner.
- Select Subscription Preferences.
- Follow the instructions to cancel your TuneCore Social subscription.
Tips & Tricks for Canceling TuneCore
- Persistently use the cancellation form even if it initially leads to unhelpful or dead-end pages.
- Use clear, firm language such as "Please cancel my subscription immediately" and "Delete all my personal and payment information." to emphasize seriousness.
- Try typing "contact support" or similar phrases in any available chatbots to trigger a real support form or human intervention.
- Keep records of all cancellation attempts and communications to use if escalating the issue becomes necessary.
- If direct cancellation fails, stop payments by contacting your bank or credit card provider to block TuneCore's charges.
- Consider disputing charges with your bank if unauthorized renewals occur after cancellation attempts.
- Change account details to bogus information and remove payment details if possible, as a last resort to prevent payments.
- Be prepared for poor or non-existent customer support and expect slow or no response.
- Submit cancellation requests well before renewal dates as last-minute attempts may fail due to delayed processing.
- Use strong language when escalating indicating dissatisfaction and framing the practice as a "scam" or "predatory" to gain attention.
TuneCore Customer Service Info
If you need assistance, here's how you can get in touch with TuneCore's support team.
Cancel TuneCore Script
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Dear TuneCore Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to unforeseen circumstances, I am unable to continue my membership at this time.
I appreciate the services provided so far and hope to return in the future under better circumstances. Thank you for your assistance in processing this cancellation swiftly.
Best regards,
Frequently Asked Questions
TuneCore's Unlimited Plan auto-renews on the renewal date using the payment method on file, and customers receive reminder emails 28 days and 2 days before renewal. If the renewal payment is not made, there is a 35-day grace period with weekly warning emails during which new releases cannot be uploaded and the renewal stays in the cart. Failure to renew within 42 days results in account downgrade and removal of releases from stores; auto-renewal cannot be turned off.
To cancel your TuneCore subscription, if you have made any purchases, you will need to keep your account open and log in with your password to manage cancellations and view any future funds. For accounts without purchases, you can contact TuneCore from the registered email to request cancellation, but login is generally required. If you need to reset your password to access your account for cancellation, you can do so here: https://support.tunecore.com/hc/en-us/articles/115006688528-How-do-I-reset-my-password. This means having access to your password or the ability to reset it is typically necessary for canceling your subscription smoothly.
- Difficulty canceling subscriptions due to lack of support and ineffective cancellation process.
- Users get charged even after following cancellation instructions and TuneCore's subscription page stating no further charges.
- Poor or non-existent customer service, making it hard to get assistance.
- Inability to find ways to cancel or remove payment methods.
- Billing issues such as unexpected charges and charges for renewals after removing music or downgrading to free plans.
- Lack of mechanism to cancel subscriptions directly on the website.
- Failure to delete accounts or remove personal financial information.
- Renewal notices and invoices sent even after account cancellation attempts.
- Music removal without explanation.
- Improper copyright claim handling despite customers providing proof of licenses.
- Unaddressed financial document errors like incorrect 1099 forms.
- Refusal or inability to delete personal data or permanently close accounts despite repeated requests.
- Delays or lack of response in resolving billing and account closure issues.
- Customers feeling the service is worse than a scam.
For TuneCore's general account and subscription, you can cancel at any time by contacting their support, with no mention of early cancellation fees or contracts. However, for TuneCore Publishing Administration agreements, there is a one-year contract initially, followed by automatic quarterly renewals. Termination must be requested at least 45 days before the quarter ends, with termination effective only at the end of that quarter or the next if late. Also, TuneCore can collect income from your account for 12 months after termination. These conditions mean you cannot cancel immediately without a waiting period for the Publishing agreement, so be aware of this lock-in and timing for termination requests.
Before cancelling your TuneCore subscription, it's important to know that your account should remain open if you have made any purchases, as this allows you to access future funds and view all historical sales information. If you cancel and do not pay the annual renewal fee for your music releases, your music will be removed from stores after your renewal expires. This removal is final and irreversible, meaning to make your music available again, you must redistribute it as a new release with a new UPC. Additionally, TuneCore sends multiple notifications about renewal deadlines, so be sure to check your email to avoid unintentional removal of your music.
- Email address associated with your TuneCore account
- Access to the registered phone number or email for authentication if needed (for one-time code verification)
- Account login details to access the TuneCore dashboard or cancel via account settings
- Subscription or plan information (e.g., Unlimited Distribution, Social Pro) you wish to cancel/downgrade
- Relevant release details (UPCs, ISRCs, artist and release names) especially if these are part of the plan you want to modify or cancel
- Detailed description of your cancellation request (e.g., what you want to cancel and why, or desired outcome)
- No outstanding purchases or releases that require the account to remain open (especially if you’ve never made a purchase, you can request full closure)
We've actually written a step by step guide on how to get a refund from TuneCore. Check it out!
The Easiest Way to Cancel TuneCore
If you’re frustrated trying to cancel your subscription, membership, or bill from TuneCore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to TuneCore?
TuneCore charges on bank statements could show up as: TUNECORE, TuneCore.com, TuneCore Distribution, TuneCore Music, TuneCore Payment, TUNEC-CORE, or similar variations involving TuneCore and music distribution terms.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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