Is "ASMODEE" fraud?

The Guide to Understanding Why You Were Charged By “ASMODEE” and What To Do About It (asmodee.net)

Published

October 17, 2025

Updated

December 10, 2025

What is "ASMODEE"?

Asmodee is a company that specializes in creating and distributing fun board games and card games for everyone. They offer services like subscriptions to game-related content, so you can get new games or expansions delivered to you regularly. If you see a charge from Asmodee, it might be for a game subscription or purchase you made.

ASMODEE: The name of the company or brand associated with the transaction, often a gaming or toy company.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from asmodee?

Game Purchases - Customers might be charged for buying physical or digital games directly from the Asmodee website.
Subscriptions - Some users may have signed up for subscription services related to digital content or game access, leading to recurring charges.
In-Game Purchases - Charges may appear for additional content or expansions within digital games published or supported by Asmodee.
Accidental Orders - Users have reported mistakenly ordering items, leading to unexpected charges.
Pre-Orders - Placing a pre-order for upcoming titles might also result in charges, depending on the payment policies.
Shipping Fees - Additional fees for shipping and handling may be included in the total charges during the checkout process.
Event Participation - Charges could stem from registering for community events or tournaments affiliated with Asmodee.
Promotional Offers - Some customers experienced charges due to mistakenly opting into promotional or trial offers that convert into paid subscriptions.
Refund Delays - Customers may see pending charges if they requested refunds, as it can take time for transactions to process back to their accounts.
Account Issues - Users have mentioned unauthorized transactions possibly due to account breaches or misuse.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the asmodee.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the asmodee.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with asmodee.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

asmodee Customer Service Info

If you need assistance, here's how you can get in touch with asmodee's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@asmodee.net

Site

https://asmodee.net/en/support

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from asmodee show up?

ASMODEE ASMODEE.NET ASMODEE-EU ASMODEE SALES ASMODEE GAMES ASMODEE INC ASM GAME ASM-GAMES ASMODEE STORE ASMODEE TRANSACTION ASMODEE ONLINE ASMODEE PURCHASE ASM-ONLINE-SHOP ASMODIA-ONLINE

The Easiest Way to Cancel asmodee

If you're frustrated trying to cancel your subscription, membership, or bill from asmodee—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.