Digidentity is a company that helps you manage your online identity securely. They offer services like verifying your identity for different websites and apps, which can make things easier when you're signing up for new services or making online purchases. If you see a bill from them, it’s likely for a subscription that helps you keep your personal information safe while you browse and shop online.
- DIGIDENTITY: This is the name of the company or service associated with the transaction, which focuses on identity verification.
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Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from digidentity?
- Subscription Fees: Users may have signed up for a subscription service that automatically renews, leading to recurrent charges.
- Verification Services: Charges could arise from using identity verification services for online transactions or account setups.
- Payouts for Digital Services: Customers using their platform for receiving funds or payouts might see transactional fees reflected in their accounts.
- Premium Features: Some users experience charges after opting for premium features that enhance their identity verification process.
- Account Maintenance Fees: Certain accounts may incur maintenance fees if they stay inactive for a specified period.
- Third-party Charges: Sometimes, associated services or third-party integrations could lead to unexpected charges reflected under Digidentity.
- Support Services: Users seeking additional support services or expert consultations may be charged for those additional features.
If I see this charge, what should I do?
if you see this charge and aren’t expecting it, you have various options.
First, try to contact the digidentity.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the digidentity.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with digidentity.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
If you need assistance, here's how you can get in touch with digidentity's support team.
Phone
The phone is not available.
What other ways do charges from digidentity show up?
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The Easiest Way to Cancel digidentity
If you're frustrated trying to cancel your subscription, membership, or bill from digidentity—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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