Is EL AL fraud?

• Membership Fees: Customers may be charged for annual membership fees related to the Matmid Frequent Flyer program.
• Flight Purchases: Charges can occur from booking flights or related services directly through their system.
• Upgrades: Customers might incur fees for upgrading their ticket class or selecting additional services like extra luggage.
• Cancellation Fees: If a flight is canceled or changed, fees may be applied according to the airline's policy.
• Extra Services: Charges for services such as seat selection, priority boarding, or in-flight purchases are common.
• Currency Conversion Fees: Depending on the payment method and currency, some users reported additional charges due to exchange rates.
• Promotional Subscriptions: Participating in promotions or subscriptions through El Al can lead to unforeseen recurring charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the elalmatmid.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the elalmatmid.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with elalmatmid.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.