Is Hemper Shop fraud?

• Subscription Services: Customers might be enrolled in a subscription plan that automatically renews monthly or annually, resulting in ongoing charges.
• One-Time Purchases: Charges may come from individual purchases made on Hemper, such as smoking accessories or other products listed on their site.
• Hidden Fees: Some users have reported unexpected fees added at checkout, which could contribute to higher final charges than anticipated.
• Automatic Renewals: If customers have previously selected options for automatic replenishments or renewals for products, they might see recurring charges.
• Shipping Costs: Additional shipping and handling fees may apply to orders, leading to higher than expected charges.
• Promotional Charges: Customers who participated in promotions or bundled deals may see charges reflecting those offers if terms weren't fully understood.
• Tax Charges: Depending on the customer's location, local sales tax may be applied to their order, resulting in charges they didn't anticipate.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hemper.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hemper.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hemper.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.