Is MARRIOTT INTERNATIONAL fraud?

• Hotel Stays: Charges for room bookings that occur during a stay, including extra fees for upgrades or incidentals.
• Subscriptions: Membership fees for programs like Marriott Bonvoy, which offers rewards and benefits.
• Food and Beverage: Charges for meals, drinks, or room service ordered during the stay.
• Parking Fees: Costs associated with valet or self-parking services at the hotel.
• Cancellation or No-Show Fees: Penalties for canceling a reservation after the cancellation window or failing to show up.
• Taxes and Fees: Additional charges that include local taxes or resort fees that might not be included in the initial booking price.
• Travel Packages: Charges for bundled services such as flights and accommodations that may be booked together.
• Third-Party Charges: Fees for services booked through third-party apps or websites that may be linked to a Marriott property.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mariott.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mariott.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mariott.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.