Is OURTIME fraud?

• Subscription Fees: Users often sign up for premium subscription plans, which renew automatically unless canceled.
• Message Tokens: Some users report charges for purchasing message tokens to connect with other members.
• Profile Boosts: Charges may be incurred for boosting profiles to increase visibility among users.
• Account Upgrades: Users may select premium features or extras that lead to additional charges.
• International Charges: Users contacting members from other countries might face international fees.
• Inactivity Reminders: Some reports indicate charges for inactivity reminders or services related to maintaining account activity.
• Changes in Membership Level: Switching membership levels can trigger a new billing cycle with associated fees.
• Promotional Offers: Accounts enrolled in promotional deals may result in unexpected charges once the promotional period ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ourtime.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ourtime.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ourtime.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.