Is OURTIME SUBSCRIPTION fraud?

• Subscription Fees: Users often sign up for premium memberships, which come with recurring charges for additional features.
• In-App Purchases: Some customers report unexpected charges from purchasing tips or boosts to increase profile visibility.
• Auto-Renewal: If a user forgets to cancel their subscription before it renews, they may see an unexpected charge.
• Messaging Services: Charges may occur for sending certain types of messages or unlocking messaging capabilities.
• Event Participation: Some users mention being charged for attending events or activities organized through the platform.
• Account Upgrades: Users might see charges from opting for upgraded account features or services not included in the basic membership.
• Profile Boosts: There are reports of charges from boosting the profile for greater visibility.
• Currency Specialties: When using features that require virtual currency, users may encounter charges from purchasing that currency.
• Hidden Fees: Some customers expressed surprise over added charges that weren't clearly outlined during their sign-up process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ourtime.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ourtime.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ourtime.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.