BBW Cupid is a dating site designed for BBW singles and their admirers to connect and find friendships, love, and more. You can join for free, create a profile, browse photos, and view matches. However, to send messages or access advanced communication features, you need a paid subscription. They offer several subscription plans (Gold, Platinum, Diamond) that auto-renew unless you cancel, and you can manage or cancel your subscription through profile settings or customer support.
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Cancellation requires logging in and navigating to a hidden cancellation link under 'my setting', which is not immediately obvious but certainly doable without major obstacles. Contacting customer service for help is an option, making it easier than average but not the simplest process.
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How to Cancel Bbw Cupid: Step by Step
If you purchased through BBWCupid.com:
- Log into your BBWCupid account.
- Navigate to the Account Settings section.
- Click on Switch Off Membership.
- Follow the prompts to confirm cancellation.
If you purchased through Email:
- Draft an email addressed to team@BBWCupid.com.
- Include a signed cancellation notice in the email body.
- Send the email to request cancellation.
If you purchased by Mail:
- Write a signed cancellation notice.
- Mail your notice to:
- BBWCupid.com
- 416 EAST 85TH ST. 5A
- NEW YORK, NY, 10028, USA
Tips & Tricks for Canceling Bbw Cupid
- Start cancellation requests immediately after subscription renewal to avoid losing money on renewed terms.
- Use clear, assertive language such as "I want to cancel my subscription" repeatedly without engaging in upsell attempts.
- Cancel via desktop (PC or laptop) rather than mobile, as site navigation and cancellation options are clearer.
- Use the "Switch Off" profile option to disable your dating profile before cancelling to stop unwanted contacts and emails.
- Follow the specific cancellation link in account settings to stop auto-renewal and recurring charges.
- If online cancellation fails, escalate by contacting customer support via email, phone (1-800-787-0838 US/Canada toll-free), or the online help desk support form.
- Keep a written or email record of your cancellation requests and responses as proof and to use for charge disputes if needed.
- Timing matters: attempt cancellation a few days before the renewal date to reduce the chance of being charged for another month.
- Be aware of hidden or hard-to-find cancellation links and check all account and billing settings carefully.
- If cancellation is obstructed or ignored, consider disputing credit card charges via your bank after documenting unsuccessful cancellation attempts.
Bbw Cupid Customer Service Info
If you need assistance, here's how you can get in touch with Bbw Cupid's support team.
Cancel Bbw Cupid Script
Script
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Hello Bbw Cupid Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. I've enjoyed using the service, but due to personal circumstances, I can no longer continue my membership at this time.
Please let me know if you need any further information to process my cancellation.
Thank you for your understanding and assistance.
Best regards.
Frequently Asked Questions
BBWCupid allows membership cancellation at any time by providing written notice via email, mail, or through the website, but such cancellations do not entitle members to a refund. Refunds are issued only under specific conditions such as technical problems or if no contact was made with other members. Some US residents have special cancellation rights allowing penalty-free cancellations within 3 business days of subscribing with a full refund.
To cancel your subscription on bbwcupid.com, you do need to log in to your account, which requires your password. The cancellation process involves navigating to your settings and stopping the charges on your credit card. If you don't remember your password, you can reset it at this URL: https://bbwcupid.com/en/auth/showforgotpassword. This ensures you have access to your account to manage your subscription properly.
- Fake profiles and fake messages causing users to distrust the site.
- Scammers and fraudulent activity, including foreign scammers and perverts.
- Account blocking shortly after creation, with requests for personal ID causing suspicion.
- Unwanted and inappropriate messages despite user preferences, including hookup solicitations when users desired long-term relationships.
- Harassment and racist abuse from other users.
- Poor customer service and difficulty in obtaining refunds or resolving issues.
- Incorrect or irrelevant matches outside users’ specified location radius.
- High likelihood of the site being a scam as reported by users after no genuine connections.
- Pressure to communicate off-platform leading to discomfort and concerns about privacy and safety.
- Reports of rude responses from other users and ineffective reporting mechanisms.
BBW Cupid has some notable restrictions and requirements for canceling subscriptions that you should be aware of. You can terminate your membership at any time, but it requires sending a signed and dated written notice (by mail, email, or via the member's section), and there are typically no refunds after cancellation. Special cancellation rights apply only within 3 business days of subscribing for some US states, requiring certified mail and allowing refunds if canceled within that window. Also, refunds are only given if you have not used the service or initiated contact with other members; otherwise, refunds are at their discretion or for technical issues. This setup can feel restrictive and may prevent you from getting immediate refunds or simple cancellations without procedural hurdles.
Before cancelling your subscription, membership, or bill with Bbw Cupid, be aware that once you cancel, you will lose access to all paid membership features immediately. You can terminate your membership at any time by sending written notice, but no refunds are generally provided after cancellation unless it falls within a 3-business-day cancellation period for certain US residents. Refunds are only given under specific conditions such as technical issues or if no communication has occurred with other members. Make sure to cancel auto-renewal in the settings to avoid future charges and review their refund policy carefully as discretionary refunds may be possible with a proper explanation.
- Login credentials (username/email and password to access your BBWCupid account)
- Access to the BBWCupid website (process must be completed while logged in on a PC/laptop or compatible device)
- Go to Account/Billing/Settings section (where subscription options and "Switch Off Membership" or cancellation links are located)
- Email address used for registration (needed if contacting support by email)
- Signed and dated written notice (required for some jurisdictions, especially if sending cancellation by mail per specific state/country laws)
- Reason for cancellation (may be requested if contacting support via email)
- Full name and account details (to identify your account if contacting by mail/support form)
- Proof of identity (rarely, but may be required for verification if contacting customer service)
- Payment information/last four digits used for subscription (occasionally requested to verify identity or locate your billing record)
- Physical address or fax number (for sending written notice) and customer service contact information, if canceling by post or fax
We've actually written a step by step guide on how to get a refund from Bbw Cupid. Check it out!
The Easiest Way to Cancel Bbw Cupid
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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