The Ultimate Step by Step Guide to Cancelling a Seeking Subscription or Membership (seeking.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Seeking.com is a dating site where you can join for free and create a profile. To connect and message other members, you typically need to subscribe to a paid membership like Premium or Diamond, which let you send unlimited messages and get extra features like hiding your profile or being featured more. The paid plans help you be more visible and have more control over your privacy and search options. So if you see charges from Seeking, it’s likely from one of these subscription plans to get enhanced access and perks.
The cancellation process on Seeking.com involves a straightforward sequence of steps accessible via the mobile browser, making it relatively easy for users who are familiar with navigating account settings. However, the need to find and follow step-by-step instructions might pose a slight challenge for less tech-savvy users but overall remains simple and quick to complete.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Seeking subscription.
How to Cancel Seeking: Step by Step
If you purchased through Seeking.com:
Log in to your account on Seeking.com.
Click on your username in the top right corner.
Select Settings from the drop-down menu.
In the left menu, find Membership and Billing.
Click Cancel Membership.
Follow the cancellation prompts to complete the process.
If you purchased through Google Play:
Open the Google Play app on your device.
Make sure you are signed in to the Google Account that has the subscription.
Tap on the menu icon (three horizontal lines).
Select Subscriptions.
Find and select the subscription you want to cancel.
Tap Cancel Subscription.
Follow the onscreen instructions to complete the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone, iPad, or Apple Vision Pro.
Tap your name at the top of the screen.
Select Subscriptions.
Find the subscription you want to cancel and tap on it.
Tap Cancel Subscription.
If using a Mac, open the App Store, click your name, click Account Settings, scroll to Subscriptions, click Manage, select the subscription, and click Cancel Subscription.
If using a Windows PC, open the Apple Music or Apple TV app, click your name, choose View My Account, scroll to Settings, click Manage, find the subscription, and click Edit then select Cancel Subscription.
How to Contact Seeking
If you need assistance, here's how you can get in touch with Seeking's support team.
Cancel auto-renewal immediately after subscribing to avoid unexpected charges.
Request and save a cancellation confirmation or screenshot as proof.
Email customer service with cancellation proof and firmly request a charge reversal, mentioning you will dispute the charge with your credit card company if ignored.
Be polite but persistent—send follow-up messages if needed.
Consider threatening a formal chargeback through your credit card provider if the company resists refunding.
Removing your credit card info and/or deleting your profile/account can stop renewals but make sure to confirm cancellation separately.
Avoid just pausing subscriptions as this might still lead to charges when the pause expires.
Use prepaid cards or virtual credit cards to limit potential unwanted charges beforehand.
Timing matters: initiate cancellation well before the billing cycle repeats.
Why Do People Request Refunds from Seeking
High cost or price increases
Difficulty or frustration with subscription cancellation process
Lack of clear value or benefit from the membership
Account or subscription bans without clear explanation
Limited success or dissatisfaction with experience on the platform
Concerns about privacy or personal information
Better alternatives available
Temporary need leading to suspension or cancellation
Seeking Refund Script
Script
Copy
Dear Seeking, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Seeking Refund Policy
Seeking.com allows members to cancel or pause their auto-renewing subscription easily via the Settings page. From the browser, members go to Settings > Membership and Billing > Cancel Membership to either cancel or pause their membership; from the app, members use the Payments section under Account to cancel auto-renewal. Membership can be paused for 30, 60, or 90 days as an alternative to cancellation.
The Easiest Way to Get a Seeking Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Seeking—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Seeking.com allows you to cancel your membership at any time through your account settings by selecting the deactivate or delete account option, and the membership will be canceled shortly after. There are no explicit contracts, lock-ins, or early cancellation fees, but refunds are only possible if you meet their specific refund policy criteria. Be aware that if you cannot cancel online, you may need to contact customer support directly to complete the cancellation process.
High cost or price increases
Difficulty or frustration with subscription cancellation process
Lack of clear value or benefit from the membership
Account or subscription bans without clear explanation
Limited success or dissatisfaction with experience on the platform
Concerns about privacy or personal information
Better alternatives available
Temporary need leading to suspension or cancellation
Username or email address associated with your Seeking.com account
Password for logging in and authenticating account ownership
Access to your account via web browser (not always possible through the app)
Billing and Membership settings location knowledge within your user account
The device or method originally used for subscription (web, iOS, Android, etc.)
Knowledge of renewal date (may be needed for timing the cancellation correctly)
Reason for cancellation (sometimes asked during cancellation prompts)
Access to the payment method used (in case direct cancellation through provider is required, such as iTunes or Google Play)
Understanding of refund policy if requesting a refund upon cancellation
Customer support contact number or email if manual assistance is needed: +1(888)929-6357 ([source](https://www.dating-advisors.com/how-do-i-cancel-my-seeking-arrangement-subscription-and-get-a-refund/))
Before cancelling your Seeking.com subscription, know that cancelling or pausing your membership stops your auto-renewal and restricts your access to premium features. While your profile and photos remain saved, you will lose the ability to use the site fully—including sending or receiving messages and having your profile viewed if your account is suspended or inactive. You can also pause your membership for 30, 60, or 90 days if you want a temporary break without fully cancelling. There is no explicit detailed list from Seeking about all features lost immediately after cancellation, but expect to lose all premium subscription benefits and full site functionality.
Seeking.com allows members to cancel or pause their auto-renewing subscription easily via the Settings page. From the browser, members go to Settings > Membership and Billing > Cancel Membership to either cancel or pause their membership; from the app, members use the Payments section under Account to cancel auto-renewal. Membership can be paused for 30, 60, or 90 days as an alternative to cancellation.
To cancel your subscription on Seeking.com, you do need to log into your account, which requires your password. If you have forgotten your password, you can reset it at this URL: https://members.seeking.com/reset-password. Seeking.com does not appear to offer cancellation without authentication, such as through phone support or unauthenticated chat. So it's best to have your password handy or reset it before attempting to cancel your subscription.
We've actually written a step by step guide on how to get a refund from Seeking. Check it out!
The cancellation process typically takes about 3 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Seeking subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Seeking account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Seeking online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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