Seeking.com is a dating site where you can join for free and create a profile. To connect and message other members, you typically need to subscribe to a paid membership like Premium or Diamond, which let you send unlimited messages and get extra features like hiding your profile or being featured more. The paid plans help you be more visible and have more control over your privacy and search options. So if you see charges from Seeking, it’s likely from one of these subscription plans to get enhanced access and perks.
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The cancellation process on Seeking.com involves a straightforward sequence of steps accessible via the mobile browser, making it relatively easy for users who are familiar with navigating account settings. However, the need to find and follow step-by-step instructions might pose a slight challenge for less tech-savvy users but overall remains simple and quick to complete.
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minutes to cancel a Seeking subscription.
How to Cancel Seeking: Step by Step
If you purchased through Seeking.com:
- Log in to your account on Seeking.com.
- Click on your username in the top right corner.
- Select Settings from the drop-down menu.
- In the left menu, find Membership and Billing.
- Click Cancel Membership.
- Follow the cancellation prompts to complete the process.
If you purchased through Google Play:
- Open the Google Play app on your device.
- Make sure you are signed in to the Google Account that has the subscription.
- Tap on the menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select the subscription you want to cancel.
- Tap Cancel Subscription.
- Follow the onscreen instructions to complete the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone, iPad, or Apple Vision Pro.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find the subscription you want to cancel and tap on it.
- Tap Cancel Subscription.
- If using a Mac, open the App Store, click your name, click Account Settings, scroll to Subscriptions, click Manage, select the subscription, and click Cancel Subscription.
- If using a Windows PC, open the Apple Music or Apple TV app, click your name, choose View My Account, scroll to Settings, click Manage, find the subscription, and click Edit then select Cancel Subscription.
Tips & Tricks for Canceling Seeking
- Cancel auto-renewal immediately after subscribing to avoid unexpected charges.
- Request and save a cancellation confirmation or screenshot as proof.
- Email customer service with cancellation proof and firmly request a charge reversal, mentioning you will dispute the charge with your credit card company if ignored.
- Be polite but persistent—send follow-up messages if needed.
- Consider threatening a formal chargeback through your credit card provider if the company resists refunding.
- Removing your credit card info and/or deleting your profile/account can stop renewals but make sure to confirm cancellation separately.
- Avoid just pausing subscriptions as this might still lead to charges when the pause expires.
- Use prepaid cards or virtual credit cards to limit potential unwanted charges beforehand.
- Timing matters: initiate cancellation well before the billing cycle repeats.
Seeking Customer Service Info
If you need assistance, here's how you can get in touch with Seeking's support team.
Cancel Seeking Script
Script
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Dear Seeking Support Team,
I hope this message finds you well. I would like to request the cancellation of my subscription as I have found that it no longer aligns with my current needs. I appreciate the services provided but feel it is best for me to discontinue my membership at this time.
Please confirm the cancellation and let me know if there are any additional steps I need to take. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Seeking.com allows members to cancel or pause their auto-renewing subscription easily via the Settings page. From the browser, members go to Settings > Membership and Billing > Cancel Membership to either cancel or pause their membership; from the app, members use the Payments section under Account to cancel auto-renewal. Membership can be paused for 30, 60, or 90 days as an alternative to cancellation.
To cancel your subscription on Seeking.com, you do need to log into your account, which requires your password. If you have forgotten your password, you can reset it at this URL: https://members.seeking.com/reset-password. Seeking.com does not appear to offer cancellation without authentication, such as through phone support or unauthenticated chat. So it's best to have your password handy or reset it before attempting to cancel your subscription.
- High cost or price increases
- Difficulty or frustration with subscription cancellation process
- Lack of clear value or benefit from the membership
- Account or subscription bans without clear explanation
- Limited success or dissatisfaction with experience on the platform
- Concerns about privacy or personal information
- Better alternatives available
- Temporary need leading to suspension or cancellation
Seeking.com allows you to cancel your membership at any time through your account settings by selecting the deactivate or delete account option, and the membership will be canceled shortly after. There are no explicit contracts, lock-ins, or early cancellation fees, but refunds are only possible if you meet their specific refund policy criteria. Be aware that if you cannot cancel online, you may need to contact customer support directly to complete the cancellation process.
Before cancelling your Seeking.com subscription, know that cancelling or pausing your membership stops your auto-renewal and restricts your access to premium features. While your profile and photos remain saved, you will lose the ability to use the site fully—including sending or receiving messages and having your profile viewed if your account is suspended or inactive. You can also pause your membership for 30, 60, or 90 days if you want a temporary break without fully cancelling. There is no explicit detailed list from Seeking about all features lost immediately after cancellation, but expect to lose all premium subscription benefits and full site functionality.
- Username or email address associated with your Seeking.com account
- Password for logging in and authenticating account ownership
- Access to your account via web browser (not always possible through the app)
- Billing and Membership settings location knowledge within your user account
- The device or method originally used for subscription (web, iOS, Android, etc.)
- Knowledge of renewal date (may be needed for timing the cancellation correctly)
- Reason for cancellation (sometimes asked during cancellation prompts)
- Access to the payment method used (in case direct cancellation through provider is required, such as iTunes or Google Play)
- Understanding of refund policy if requesting a refund upon cancellation
- Customer support contact number or email if manual assistance is needed: +1(888)929-6357 ([source](https://www.dating-advisors.com/how-do-i-cancel-my-seeking-arrangement-subscription-and-get-a-refund/))
We've actually written a step by step guide on how to get a refund from Seeking. Check it out!
The Easiest Way to Cancel Seeking
If you’re frustrated trying to cancel your subscription, membership, or bill from Seeking—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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