The Ultimate Step by Step Guide to Cancelling an Our Time Subscription or Membership (noreplyourtime.com)
By
Bella K.
|
Published
August 25, 2025
|
Updated
August 26, 2025
Our Time at noreplyourtime.com is a dating site designed specifically for singles over 50. They offer subscriptions that give you access to features like messaging and browsing profiles, helping you connect with others looking for companionship. If you see a charge from them, it’s likely for a monthly membership that allows you to enjoy all the site's benefits.
Cancelling a subscription with Our Time involves navigating through their website and may require contacting customer service, which can be time-consuming. Users may also face difficulties due to unclear cancellation policies or potential retention offers that complicate the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Our Time subscription.
How to Cancel Our Time: Step by Step
If you purchased through the Our Time website:
Go to noreplyourtime.com.
Log in to your account using your email and password.
Navigate to your account settings or subscription management section.
Select the option for Manage Subscription.
Find your current subscription and click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
Check your email for a cancellation confirmation to ensure it has been processed.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on your Our Time subscription.
Select Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the Our Time subscription in the list.
Tap on it and select Cancel Subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select the Settings gear icon in the upper right corner.
Go to Payments and then Manage Automatic Payments.
Find the Our Time service and click on it.
Select Cancel to stop future payments.
If you purchased through a gift card:
Log in to your Our Time account.
Go to the billing section of your account.
Locate the option to Manage Payment Methods.
Remove the gift card payment option.
Contact customer support if you need assistance with subscription cancellation.
How to Contact Our Time
If you need assistance, here's how you can get in touch with Our Time's support team.
Act quickly: Cancel as soon as you decide to ensure minimal billing cycles.
Be polite: Start the conversation with a friendly tone; it can go a long way.
Use the phrase "I would like to cancel my membership" clearly to avoid confusion.
Have your account information ready: Provide your account number or any identifiers to streamline the process.
Request confirmation: Ask for an email or written confirmation of the cancellation.
Time your call: Try to call during non-peak hours, typically mid-week mornings for a better chance of quicker service.
Be persistent: If the representative tries to upsell or keep you, reiterate that you only want to cancel.
Escalate if necessary: Politely ask to speak with a supervisor if you encounter resistance.
Try multiple platforms: If calling doesn’t work, try online chat or email support for cancellation.
Use the company’s terminology: Familiarize yourself with specific terms or jargon that they use to help your case.
Document everything: Keep a record of communications in case of discrepancies later.
Cancel before renewal: Watch your billing cycle and call one day before the next charge is due.
Check for hidden fees: Be aware of any potential fees associated with cancellation that might not be prominently displayed.
Why Do People Request Refunds from Our Time
Financial constraints making it difficult to maintain subscriptions.
Lack of interest in services offered.
Changing priorities or life circumstances.
Difficulty in using the platform or technology.
Unmet expectations regarding service quality or results.
Limited engagement with the community.
Negative experiences with customer service.
Finding alternatives that better suit their needs.
Too many spam emails or unwanted communications.
Perceived lack of value from the membership.
Our Time Refund Script
Script
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Dear Our Time, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Our Time Refund Policy
Our Time allows members to cancel their subscription at any time directly through their account settings or by contacting customer service. Upon cancellation, you will not be charged for the subsequent billing cycle, but no refunds are provided for the current subscription period.
The Easiest Way to Get a Our Time Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Our Time—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your Our Time subscription; some platforms use tricky tactics to make it difficult. You may encounter hidden terms about required notice periods or early cancellation fees that could bind you longer than expected. Always read the fine print and check for any auto-renewal clauses that might surprise you with unsolicited charges.
Financial constraints making it difficult to maintain subscriptions.
Lack of interest in services offered.
Changing priorities or life circumstances.
Difficulty in using the platform or technology.
Unmet expectations regarding service quality or results.
Limited engagement with the community.
Negative experiences with customer service.
Finding alternatives that better suit their needs.
Too many spam emails or unwanted communications.
Perceived lack of value from the membership.
Account Email Address
Username
Subscription Type
Billing Information
Last Payment Date
Reason for Cancellation
Confirmation of Cancellation Policy
Customer Support Contact Number
Access to the Account
Before cancelling your Our Time subscription, be aware that you will lose access to features like browsing member profiles, sending messages, and using other interactive tools designed for connecting with like-minded individuals. Additionally, consider whether you have any active promotions or discounts that may become invalid upon cancellation. Remember to check if there are any specific cancellation policies or notice periods to avoid unexpected charges. Lastly, think about whether you might want to return in the future, as some features or account settings may not be easily restored.
Our Time allows members to cancel their subscription at any time directly through their account settings or by contacting customer service. Upon cancellation, you will not be charged for the subsequent billing cycle, but no refunds are provided for the current subscription period.
To cancel your subscription on Our Time, you will need your password for access. If you've forgotten your password, you can reset it by visiting the following link: [Reset Password](https://www.ourtime.com/reset-password). If you need further assistance, consider reaching out to their support team for help.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Our Time subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Our Time account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Our Time online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
OUR TIME OURTIME OTIME TIME SUBSCRIPTION OUR TIME MEMBERSHIP OUR TIME PAYMENT
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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