BigTenPlus (B1G+) is the Big Ten Network’s streaming service that lets you watch live and on-demand college sports from the Big Ten Conference, especially games not shown on regular TV. You can subscribe easily on their website or through apps on platforms like Apple iTunes and Google Play, choosing between a monthly or annual pass. When you subscribe, they create an account for you to manage your access, and billing is processed either by BigTenPlus directly or by the app platform if you subscribe through third-party apps. You might see charges from BigTenPlus if you have an active subscription to watch Big Ten sports content online.
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The cancellation process is straightforward when done directly through the bigtenplus website by signing into the account, going to Purchases, and clicking unsubscribe. This indicates it is relatively easy without needing to contact support or navigate confusing steps, but some users with in-app subscriptions might experience extra steps through third-party providers, which slightly increases difficulty.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a bigtenplus subscription.
How to Cancel bigtenplus: Step by Step
If you purchased through bigtenplus.com:
- Go to My Account or sign in to your B1G+ account.
- Select Purchases.
- Select the subscription you wish to cancel.
- Click Unsubscribe.
- To finalize, click UNSUBSCRIBE again.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top.
- Select Subscriptions.
- Find your B1G+ subscription and tap Cancel Subscription.
If you purchased through Google Play:
- Open the Google Play Store.
- Tap on the Menu (three horizontal lines).
- Tap Subscriptions.
- Find and select your B1G+ subscription.
- Tap Cancel Subscription.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll down and select Streaming Channels.
- Select Manage Subscriptions.
- Select your B1G+ subscription.
- Choose Cancel Subscription.
If you need assistance, here's how you can get in touch with bigtenplus's support team.
Tips and Tricks for Getting a bigtenplus Refund
- Send a cancellation email to btn2gosupport@btn.com from the email address used for sign-up with the subject line "Cancel BTN Plus Subscription".
- Look for the tiny "Cancel BTN Plus Subscription" link at the very bottom of the BTN2Go homepage to trigger the cancellation email automatically.
- Use the online chat support feature on the Big Ten Plus website to request cancellation if email does not work.
- Cancel directly through your account by signing in, clicking the dropdown at the top right, navigating to "My Account", and selecting the subscription cancellation option.
- Ensure to uncheck the auto-renewal box in your subscription settings early to avoid future charges without needing to cancel manually later.
- Verify your subscription visibility under "My Account" as sometimes it may take logging out and back in, or checking after receiving renewal notifications to find the cancellation link.
- Use billing statements to identify the third-party processor (Cleeng B.V.) if you face issues and reference it in communications.
- Timing is key: Cancel before the next billing cycle or conference games start to avoid being charged for an entire year.
- Be persistent and clear in communication: Use simple, direct language stating "Please cancel my subscription effective immediately" when emailing or chatting with support.
- Keep records of cancellation confirmations or screenshots from your account as proof, especially if charges continue after cancellation attempts.
Why Do People Request Refunds from bigtenplus
- Difficulty canceling subscription through the website or app, leading to continued charges even after cancellation attempts.
- Technical issues, such as the app not working on certain devices (e.g., smart TVs), feed delays, muted audio during games, or poor audio quality.
- High cost compared to similar streaming services, leading to dissatisfaction with value for money.
- Limited broadcasting quality, including the absence of amateur broadcasters and lack of alternative audio feeds like radio streams.
- Service usability issues, such as not being able to watch on desired devices or getting limited access (e.g., only iPad, not TV).
- Regret or dissatisfaction after subscribing due to the service not meeting expectations or competing services offering better quality at similar prices.
- Subscription timing such as wanting to cancel after a seasonal event (e.g., after a basketball season ends).
bigtenplus Refund Script
Script
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Dear bigtenplus, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
bigtenplus Refund Policy
BigTenPlus (B1G+) subscription cancellation can be done through My Account on their website by selecting the subscription and clicking "Unsubscribe," which stops auto-renewal but retains access until the billing cycle ends. If you subscribed via a third-party platform like Apple, Google, Roku, or Amazon, cancellations must be managed through those providers. Refunds are generally not provided except within 7 days of auto-renewal or for verified double charges, and refunds for third-party purchases must be handled through the respective app store's support.
The Easiest Way to Get a bigtenplus Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from bigtenplus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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