1 - Log in to your Bridgecrest account on the website.
2 - Go to Account Settings.
3 - Click on the AutoPay button.
4 - Select Un-enroll.
5 - Complete the cancellation form to confirm.
6 - If you prefer to cancel over the phone, call 800-967-8526.
Bridgecrest is a company that helps people make payments for their car loans. They offer easy payment options that fit your schedule and lifestyle, such as one-time payments or scheduled drafts directly from your bank account. If you're seeing charges from Bridgecrest, it's likely because you're making payments on a car loan through them. They also provide phone support to help with payments or cancellations if needed.
It requires logging into the Bridgecrest account, navigating to 'Account Settings,' and manually un-enrolling from AutoPay with a cancellation form to fill out. The process is straightforward but requires some user action and familiarity with the website.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Bridgecrest Payment subscription.
How to Contact Bridgecrest Payment
If you need assistance, here's how you can get in touch with Bridgecrest Payment's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Bridgecrest Payment Refund
Un-enroll from AutoPay immediately to stop automatic payments before calling.
Contact Bridgecrest by phone first to request cancellation or payoff confirmation.
Follow up with text or email after calls to create a documented proof trail of communication.
Be prepared for Bridgecrest to close your account post-payoff, which may limit communication options with them.
Keep track of payment dates and act right before the AutoPay due date to prevent accruing extra interest or charges.
Escalate by contacting your state's motor vehicle commission if Bridgecrest refuses to release title or payoff proof.
Be persistent and patient, as user reports indicate long wait times and being bounced between Bridgecrest and other entities (e.g., dealership, DMV).
Leverage the threat of noting poor communication publicly to encourage escalation within Bridgecrest customer service if initial reps are unhelpful.
Ask about payment extensions or modifications if struggling, as Bridgecrest may allow extensions once every 6 months if eligible.
Confirm all verbal agreements in writing, and do not rely solely on verbal promises or phone calls.
Why Do People Request Refunds from Bridgecrest Payment
Account deletion or deactivation after loan payoff, resulting in loss of access to account
Refusal to provide payoff proof or communicate by Bridgecrest once account is inactive
Poor communication and lack of payoff documents after loan is paid off
Difficulty changing title information even after payoff
Withholding loan payoff checks and failure to release lien
Overcharging due to technical/payment errors and high interest rates
Unexpected balances owed after skipped payments or extensions
Disputes over insurance total loss payouts and gap insurance coverage
Harsh repossession policies including loss of personal items
Difficulties obtaining title documents post payoff
No grace period and daily finance charges making it hard to pay off early
Account closures preventing payoff payments
Billing disputes including unauthorized accounts and identity theft claims
Problems processing payments during bankruptcy
Charges for debit card use and overdrafts
Vehicle safety and mechanical issues unresolved by Bridgecrest
Not receiving original contracts despite multiple requests
Poor customer service and resolution efforts
Bridgecrest Payment Refund Script
Script
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Dear Bridgecrest Payment, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Bridgecrest Payment Refund Policy
Bridgecrest Payment cancellation must be requested by phone at least 48 hours prior to the scheduled draft date from your bank account. To cancel, customers need to call Bridgecrest Customer Service at 800-967-8526 to process the cancellation request.
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The Easiest Way to Get a Bridgecrest Payment Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Bridgecrest Payment—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Bridgecrest requires cancellation of AutoPay at least 48 hours before the scheduled draft date, and this must be done by phone or through their website. There are no cancellation fees for stopping AutoPay itself, but the contract includes strict terms like a 'No Grace Period' which means missing payments can lead to additional interest and late fees. Be aware that payments made late or returned due to insufficient funds will incur fees, and missed payments can accumulate fees and affect your loan balance, effectively locking you into the payment schedule if you want to avoid penalties.
Account deletion or deactivation after loan payoff, resulting in loss of access to account
Refusal to provide payoff proof or communicate by Bridgecrest once account is inactive
Poor communication and lack of payoff documents after loan is paid off
Difficulty changing title information even after payoff
Withholding loan payoff checks and failure to release lien
Overcharging due to technical/payment errors and high interest rates
Unexpected balances owed after skipped payments or extensions
Disputes over insurance total loss payouts and gap insurance coverage
Harsh repossession policies including loss of personal items
Difficulties obtaining title documents post payoff
No grace period and daily finance charges making it hard to pay off early
Account closures preventing payoff payments
Billing disputes including unauthorized accounts and identity theft claims
Problems processing payments during bankruptcy
Charges for debit card use and overdrafts
Vehicle safety and mechanical issues unresolved by Bridgecrest
Not receiving original contracts despite multiple requests
Poor customer service and resolution efforts
Username and password for your Bridgecrest account (if cancelling online)
Account number associated with your Bridgecrest payments
Full name as it appears on your account
Billing zip code for verification
Access to Account Settings section within your online account
Notice of at least three days before your next bill date (to avoid extra charges)
Confirmation and completion of online cancellation form (if cancelling online)
Access to phone support number (800-967-8526) (if cancelling by phone)
Request for cancellation communicated to customer service if calling
Awareness of 48-hour minimum notice for cancelling post-dated checks by phone
Before cancelling a Bridgecrest Payment subscription or AutoPay, it's important to know that cancelling will stop the automatic payment schedule, and you will need to make payments by other methods. You lose the convenience of automatic payments and must manage payments manually to avoid late fees. Even after cancelling AutoPay, you retain full access to your account, payment history, statements, and alerts. There are no cancellation fees, but note that if your account is modified or you change banks, you must cancel and re-enroll to update information and authorization.
Bridgecrest Payment cancellation must be requested by phone at least 48 hours prior to the scheduled draft date from your bank account. To cancel, customers need to call Bridgecrest Customer Service at 800-967-8526 to process the cancellation request.
To cancel your subscription with Bridgecrest Payment, you generally need to log in to your account on their website where you manage your AutoPay settings and cancel from there. This implies you will need your password to access your account. If you don't remember your password, you can reset it easily at https://www.bridgecrest.com/Reset/ForgotPassword. Alternatively, you can also cancel over the phone by calling 800-967-8526 if you prefer not to use the online method.
We've actually written a step by step guide on how to get a refund from Bridgecrest Payment. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Bridgecrest Payment subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Bridgecrest Payment account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Bridgecrest Payment online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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