Collections Etc Premier Savings is a membership program that gives shoppers automatic 10% back on their purchases from Collections Etc. and over 1,000 marketplace retailers, plus unlimited shipping and return shipping rebates. The membership works like a subscription where you pay a recurring fee that shows up on your statements as "CollEtc Premier Savings." Members get these savings added to a Savings Center which can later be redeemed for merchandise certificates. You can cancel the membership easily online or by calling their customer service.
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The cancellation process involves submitting a form with personal details or calling customer service which is available 24/7. This is relatively straightforward but requires waiting for email confirmation.
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How to Cancel COLLETC PREMIE: Step by Step
If you purchased through the website:
- Visit the Collections Etc. Premier Savings website at collectionsetcpremiersavings.com.
- Navigate to the Customer Service section: Click on the 'Customer Service' link in the upper right corner.
- Go to the Cancel My Membership page.
- Fill out the cancellation form with the required details to submit your cancellation request.
- Wait for confirmation: After submission, check your email for a confirmation regarding your cancellation.
If you purchased through phone:
- Call Customer Service at 877-769-9731.
- Follow the prompts to speak to a representative.
- Request to cancel your membership based on the instructions provided by the representative.
- Verify cancellation: Ensure you receive an email confirming your cancellation.
If you purchased through email:
- Email your cancellation request to customer.service@collectionsetcpremiersavings.com.
- Include required details such as your account information and request for cancellation.
- Await confirmation: Check your email for a confirmation of your cancellation.
Tips & Tricks for Canceling COLLETC PREMIE
- Start cancellation requests in writing: Use emails or online forms to have proof of your cancellation attempts.
- Call repeatedly: Call their customer service at 877-769-9731 or 800-582-5700 multiple times, preferably at different times of the day to catch varying staff.
- Use firm, clear language: Clearly state you want to cancel immediately and expect confirmation. Avoid vague language.
- Escalate if ignored: If no response, escalate by demanding supervisor or tier-2 support.
- Keep records: Document all interactions including date, time, and names of representatives.
- Block payments cautiously: If subscription continues after cancellation request, consider blocking charges with your bank while keeping documentation.
- Send certified mail: If email or calls fail, send a certified letter demanding cancellation effective immediately.
- Cancel before renewal date: Start cancellation well in advance of automatic renewal to avoid being charged for another period.
- Use social media as leverage: Public complaints on platforms like Reddit or Twitter might prompt faster action.
- Note no prorated refunds: The company typically does not offer prorated refunds, so time cancellation accordingly.
- Be persistent and patient: Cancellation often requires multiple attempts and follow-ups.
COLLETC PREMIE Customer Service Info
If you need assistance, here's how you can get in touch with COLLETC PREMIE's support team.
Cancel COLLETC PREMIE Script
Script
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Dear COLLETC PREMIE Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unforeseen financial constraints, I can no longer afford the monthly fees associated with the service.
I appreciate the value you provide, but I must prioritize my current budget. Please confirm the cancellation of my subscription and any further steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Collections Etc. Premier Savings memberships are billed on a recurring subscription basis, with automatic charges at the start of each membership period until cancellation. Cancellation can be done anytime via their Help tab, Contact Us link, or by calling 877-769-9731, and the membership will remain active until the end of the current paid period without prorated refunds. Free trials convert to paid memberships automatically unless canceled before the trial ends.
You do not need your password to cancel your subscription for Collections Etc. Premier Savings (collectionsetcpremiersavings.com). To cancel, you simply submit a cancellation request through their form with your phone number, first name, last name, and email address, and their team will review and confirm the cancellation via email. If you want to contact them directly, you can call 877-769-9731 for assistance. There is no password reset URL provided or required for cancellation.
- Unauthorized or unrequested recurring charges for the Premier Savings membership program, typically $14.95 to $21.95 monthly.
- Customers not consenting to or being unaware of these membership charges until seeing them on credit card statements.
- Deceptive practices such as charges applied before trial periods end or emails being sent to spam folders, preventing awareness of charges.
- Difficulty cancelling the membership due to needing to sign into accounts or call phone numbers that are hard to reach.
- Lack of clear acknowledgment or consent before charges are billed, leading to surprise bills.
- Claims of fraudulent charges by vulnerable customers like the elderly and trouble resolving these disputes with the company.
- Unexpected billing increases or unexplained additional charges on orders.
- Poor customer service and issues with order delivery, product quality, and refunds.
- Partial refunds given or limits on how many charges will be refunded, leading to dissatisfaction.
COLLETC PREMIE memberships are billed on a recurring subscription basis and automatically renew until you cancel. You can cancel at any time by submitting a request online or calling their support, but the membership remains active until the end of the paid period with no prorated refunds. Be aware there are no early-cancellation fees mentioned, but cancellation won’t immediately stop charges nor refund unused time, which can be a common pain point.
Before cancelling your Collections Etc. Premier Savings membership, you should know that you need to submit a cancellation request via their form, and wait for an email confirmation once processed. By cancelling, you will lose access to benefits such as 10% back on purchases, shipping and return shipping rebates at Collections Etc., and discounts at over 1,000 retailers. These savings apply to purchases made online, by phone, mail, or in stores. If you have questions, you can call their customer service at 877-769-9731.
- First Name
- Last Name
- Email Address (used for account identification and response)
- Phone Number (in case of replying by phone for confirmation or membership lookup)
- Membership or account details (such as billing descriptor "CollEtc Premier Savings" or information from your membership email/statement)
- Request to cancel (explicitly ask for "Cancellation of my Collections Etc. Premier Savings membership")
- Reason for cancellation (optional, but sometimes requested via form comments)
We've actually written a step by step guide on how to get a refund from COLLETC PREMIE. Check it out!
The Easiest Way to Cancel COLLETC PREMIE
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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