2 - Click on the "My Account" option at the top right corner of the homepage.
3 - Log in using your account credentials (username and password).
4 - Once logged in, navigate to the "Billing" section.
5 - Select the "Manage Subscription" option.
6 - Look for the "Cancel Subscription" link.
7 - Follow the prompts to confirm the cancellation of your subscription.
8 - You will receive a confirmation email regarding the cancellation.
How to Cancel Buckeye Broadband on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select "Subscriptions".
4 - Find and tap on your Buckeye Broadband subscription.
5 - Tap "Cancel Subscription" and confirm your choice.
How to Cancel Buckeye Broadband on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap on the menu icon (three horizontal lines) in the top left corner.
3 - Select "Subscriptions".
4 - Locate your Buckeye Broadband subscription.
5 - Tap on "Cancel Subscription" and confirm your action.
How to Cancel Buckeye Broadband on Roku
1 - Press the Home button on your Roku remote.
2 - Scroll down and select "Streaming Channels".
3 - Go to "My Channels" and locate Buckeye Broadband.
4 - Highlight Buckeye Broadband and press the options button on your remote.
5 - Select "Manage Subscription".
6 - Choose "Cancel Subscription" and confirm.
Buckeye Broadband provides reliable internet, cable television, and phone services for homes and businesses. They offer various subscription plans to fit different needs, so you can choose the speed and channels you want. If you're getting a bill from them, it’s likely for your monthly internet or TV service that keeps you connected and entertained.
Cancelling a subscription with Buckeye Broadband can be somewhat challenging due to potential requirements for contacting customer service and navigating automated systems. Additionally, users may encounter efforts to retain them and need to confirm the cancellation process, which adds complexity.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Buckeye Broadband subscription.
How to Contact Buckeye Broadband
If you need assistance, here's how you can get in touch with Buckeye Broadband's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Buckeye Broadband Refund
Call during off-peak hours: Early morning or late afternoon seems to have less wait time.
Be prepared: Have your account number and relevant information easily accessible.
Stay calm and polite: It helps to avoid escalating the conversation unnecessarily.
Use direct language: Clearly state your intention to cancel rather than expressing doubt or asking questions.
Ask about fees: Inquire about any early termination fees or final bill details upfront.
Threaten to switch providers: Mentioning you're considering other options might prompt better offers or expedited cancellation.
Escalate if needed: If you encounter resistance, ask to speak to a supervisor.
Document everything: Keep a log of all communication, including names, dates, and times of calls.
Use email as a follow-up: After your call, send an email confirming your cancellation request for a paper trail.
Be aware of timing: Cancel right before your billing cycle starts to avoid unnecessary charges.
Why Do People Request Refunds from Buckeye Broadband
High Costs: Customers feel the services are too expensive compared to competitors.
Poor Customer Service: Negative experiences with support staff lead to frustration.
Service Reliability: Frequent outages or inconsistent performance prompt cancellations.
Lack of Bundles: Desire for more flexible or attractive bundle options.
Limited Coverage: Service availability issues in certain areas affecting connectivity.
Unwanted Features: Paying for services or channels that are not utilized.
Competitive Offers: Better deals from rival providers entice customers away.
Technical Issues: Ongoing problems with equipment or installations hinder satisfaction.
Moving: Relocation to an area not serviced by Buckeye Broadband.
Contract Terms: Dissatisfaction with the length or conditions of contracts.
Buckeye Broadband Refund Script
Script
Copy
Dear Buckeye Broadband, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Buckeye Broadband
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Buckeye Broadband Refund Policy
Buckeye Broadband allows customers to cancel their membership or subscription by providing a written notice at least 30 days in advance. Billing continues until the notice period is complete, and any outstanding charges must be settled before cancellation is finalized. For specific conditions or additional details, it's best to refer to their official site or customer service.
Get help with your refund
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The Easiest Way to Get a Buckeye Broadband Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Buckeye Broadband—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Buckeye Broadband may have contracts that include early-cancellation fees or require advanced notice before canceling your subscription. Always check the terms of service for any lock-in periods and ensure you're aware of potential penalties that could arise from canceling sooner than expected.
High Costs: Customers feel the services are too expensive compared to competitors.
Poor Customer Service: Negative experiences with support staff lead to frustration.
Service Reliability: Frequent outages or inconsistent performance prompt cancellations.
Lack of Bundles: Desire for more flexible or attractive bundle options.
Limited Coverage: Service availability issues in certain areas affecting connectivity.
Unwanted Features: Paying for services or channels that are not utilized.
Competitive Offers: Better deals from rival providers entice customers away.
Technical Issues: Ongoing problems with equipment or installations hinder satisfaction.
Moving: Relocation to an area not serviced by Buckeye Broadband.
Contract Terms: Dissatisfaction with the length or conditions of contracts.
Account number
Full name
Billing address
Email address
Phone number
Reason for cancellation
Last payment confirmation
Type of subscription or service
Identification verification (if required)
Notice period (if applicable)
Before cancelling your Buckeye Broadband subscription, be aware that you will lose access to all the services included in your plan, such as internet, TV channels, and any digital content you've subscribed to. Additionally, if you have any bundled services, cancelling one could affect pricing or availability of others. Make sure to check for any early termination fees or outstanding bills that may arise after cancellation. Lastly, consider the impact on your home network, as you will need to find alternative providers for internet or cable services.
Buckeye Broadband allows customers to cancel their membership or subscription by providing a written notice at least 30 days in advance. Billing continues until the notice period is complete, and any outstanding charges must be settled before cancellation is finalized. For specific conditions or additional details, it's best to refer to their official site or customer service.
To cancel your Buckeye Broadband subscription, you will need your account password to access your online account. If you can't remember your password, you can easily reset it by visiting the following link: [Reset Password](https://www.buckeyebroadband.com/password-reset). Alternatively, you can also call customer support for assistance in canceling your subscription without needing to log in.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Buckeye Broadband subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Buckeye Broadband account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Buckeye Broadband online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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