The Ultimate Step by Step Guide to Cancelling a Cloaked: Protect your privacy Subscription or Membership (cloaked.app)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Cloaked is a privacy app that helps protect your identity with services like identity theft protection, data removal from data brokers, spam call blocking, private phone numbers and email aliases, and dark web monitoring. They offer subscription plans for individuals, couples, and families, with monthly and annual options. When you subscribe, you get $1 million in identity theft insurance, expert support, and features like secure payments and VPN protection. You might see charges from them if you're paying for one of their privacy plans, which you can cancel anytime and try free for 14 days.
The cancellation process is straightforward and can be done online via the Cloaked desktop dashboard with just a few clicks. Alternative cancellation methods are provided depending on payment method (App Store, Google Play, PayPal), making the overall process relatively easy for consumers familiar with these platforms.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Cloaked: Protect your privacy subscription.
How to Cancel Cloaked: Protect your privacy: Step by Step
Tips and Tricks for Getting a Cloaked: Protect your privacy Refund
Start cancellation near the end of your billing cycle to maximize the current paid period without extra charges.
Use clear, direct language in emails or chat such as "Please cancel my subscription immediately," avoiding vague terms.
Request confirmation of cancellation in writing to have proof in case of disputes.
Escalate politely if initial contact doesn’t respond; ask to speak with a manager or supervisor.
Leverage subscription platform controls like the Cloaked dashboard or mobile app stores (Apple App Store or Google Play Store) for cancellations instead of relying solely on customer support.
Keep records of cancellation requests, emails, chat logs, and any confirmation numbers or screenshots.
Follow up promptly if charges continue after cancellation; mention your previous cancellation and request immediate refund or action.
Check for auto-renewal settings and disable them directly in the subscription management section to avoid renewal charges.
If cancellation through the app store, utilize official support links from Apple or Google to ensure cancellation is processed.
Stay calm and polite but firm, avoid giving room for ambiguous responses or delays.
Why Do People Request Refunds from Cloaked: Protect your privacy
Difficulty reaching customer support and dissatisfaction with automated chatbot responses.
Discrepancies between pre-purchase scans and post-purchase results, with fewer entries found and removed after subscribing.
Billing issues, including money being taken from bank accounts without being able to stop it, and being billed twice for the same charge.
Increase in scam calls and texts after subscribing.
Concerns over terms of service stating the company may sell customer information.
Only partial or no data removal after subscription leading to suspicion of bait-and-switch tactics.
Difficulties canceling full-year subscriptions and poor customer service during cancellation.
Unable to access accounts after payment and inability to cancel subscriptions easily.
Website search result inaccuracies and difficulty correcting data.
Cloaked: Protect your privacy Refund Script
Script
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Dear Cloaked: Protect your privacy, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Cloaked: Protect your privacy Refund Policy
Cloaked's subscription policy allows users to cancel their membership at any time, but charges paid are final and non-refundable unless Cloaked decides otherwise. Upon cancellation, users can continue using the service until the end of their paid subscription period. Note that accessing the service initiates the agreement and waives refund rights, even in cases of European Union consumer laws allowing withdrawal rights.
The Easiest Way to Get a Cloaked: Protect your privacy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Cloaked: Protect your privacy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Cloaked lets you cancel your subscription at any time through their desktop dashboard, mobile app store subscriptions, or PayPal, with no early cancellation fees, lock-ins, or contracts. However, charges are final and non-refundable, so you should cancel before your next billing cycle to avoid extra charges. There's no tricky gimmick preventing cancellation, but be sure to follow the proper steps to stop future payments and remember that past payments won't be refunded.
Difficulty reaching customer support and dissatisfaction with automated chatbot responses.
Discrepancies between pre-purchase scans and post-purchase results, with fewer entries found and removed after subscribing.
Billing issues, including money being taken from bank accounts without being able to stop it, and being billed twice for the same charge.
Increase in scam calls and texts after subscribing.
Concerns over terms of service stating the company may sell customer information.
Only partial or no data removal after subscription leading to suspicion of bait-and-switch tactics.
Difficulties canceling full-year subscriptions and poor customer service during cancellation.
Unable to access accounts after payment and inability to cancel subscriptions easily.
Website search result inaccuracies and difficulty correcting data.
Cloaked account login credentials (email and password)
Access to the Cloaked dashboard (web or app)
Knowledge of how the subscription was purchased (Cloaked desktop app, mobile app, PayPal, Apple App Store, or Google Play Store)
Access to the third-party service if purchased via PayPal, App Store, or Google Play (logins may be required for those platforms)
Support email address linked to Cloaked (typically ending in @cloak.id) for Stripe Portal access
Access to your Cloaked Inbox to receive verification or one-time login links
Ability to navigate to subscription management pages/links (e.g., https://my.cloaked.com/settings/subscription, Stripe Portal, or relevant app store subscriptions page)
Ability to confirm cancellation (you may be asked to confirm your choice to cancel)
Ability to contact Cloaked Support in case you have issues accessing your account (live chat or support@cloaked.com)
Before cancelling your Cloaked subscription, know that your account will go into a read-only state where you can no longer create new identities, communications, or data, though you can still log in and access existing data using your password or recovery key. If you decide to resubscribe later, your account's active status and full core functions will be restored. Also, cancellation alone does not delete your account or its data; for permanent deletion, you must take explicit action to delete your account, which is irreversible and unrecoverable by Cloaked support. Consider these factors carefully before cancelling to avoid unintended loss of functionality or data access.
Cloaked's subscription policy allows users to cancel their membership at any time, but charges paid are final and non-refundable unless Cloaked decides otherwise. Upon cancellation, users can continue using the service until the end of their paid subscription period. Note that accessing the service initiates the agreement and waives refund rights, even in cases of European Union consumer laws allowing withdrawal rights.
To cancel your Cloaked: Protect your privacy subscription, you need to log in to your Cloaked dashboard, which means you will need your password. During the cancellation process, you are prompted to log in again to manage and cancel your subscription plan. If you do not remember your password, you can reset it at this URL: https://my.cloaked.com/account/forgot-password. So yes, having your password is necessary to cancel your subscription.
We've actually written a step by step guide on how to get a refund from Cloaked: Protect your privacy. Check it out!
The cancellation process typically takes about 3 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Cloaked: Protect your privacy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Cloaked: Protect your privacy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Cloaked: Protect your privacy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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