Can I Cancel Cycle Gear at Any Time?

Cycle Gear's Riders Preferred Membership can be canceled at any time by disabling auto-renew through your user account or by contacting their support. However, you must cancel at least 24 hours before the membership anniversary to avoid being charged for the next year, and membership fees are non-refundable once auto-renewed. There are no long-term contracts or early cancellation fees, but you do need to manage the timing carefully to avoid unwanted charges.

Why Do People Cancel Cycle Gear?

Order cancellations after charging cards multiple times causing frustration.Shipping delays including missed delivery promises like 2-day shipping.Lack of communication regarding order status and shipment arrivals.Customer service issues such as refusing service, hanging up, or requiring inconvenient payment methods like wire transfers.Refund processing delays or conditions like waiting for items to arrive before refunding.System glitches incorrectly marking orders as chargebacks or fraud, leading to cancellations.Perceived poor value or dissatisfaction with product fit or quality leading to returns and refunds.Negative experiences with in-store services like tire mounting and lack of knowledgeable staff.Frustration with fraud prevention measures causing order rejections without clear explanations.

What Information Do I Need to Cancel Cycle Gear?

First and Last Name associated with your Cycle Gear account or membership Email Address used for your Cycle Gear account or subscription Phone Number linked to your account (if applicable) Order Number (if the cancellation is related to a billed order) Access to your user account profile to manage auto-renew or membership settings Membership Enrollment Date (for subscription or RPM memberships) Subject and message describing your cancellation request if submitting through a contact form Account information for verification if calling customer support or RPM Concierge Rider Support

What Should I Know Before Cancelling Cycle Gear?

Before cancelling your Cycle Gear RPM membership, know that your membership lasts one year and renews automatically unless you disable auto-renew at least 24 hours before your anniversary date. Upon cancellation or expiration, you will lose all member benefits including RPM Cash, discounts, rental perks, early product releases, concierge service, and access to exclusive events. Any RPM Cash earned will expire 30 days after membership ends unless you renew before then. Keep in mind that membership fees are non-refundable once auto-renewed, and you cannot get a refund or cancel the membership purchase after buying.

What is Cycle Gear's Cancellation Policy?

Cycle Gear's Riders Preferred Membership (RPM) subscriptions cannot be canceled or refunded once purchased. However, members can disable the auto-renewal of their subscription at any time through their user account profile to prevent the next year's renewal charge. Members need to cancel auto-renewal at least 24 hours before the subscription anniversary date to avoid being charged for the subsequent year, and they will receive a reminder email about cancellation approximately 40 days prior.

Do I Need My Cycle Gear Password to Cancel?

To cancel a subscription with Cycle Gear, you generally need to access your account, which requires your password. If you don't remember your password, you can reset it at this link: https://www.cyclegear.com/auth/forgot-password. There is no clear indication that you can cancel without logging in or providing your password, and no mention of phone or chat support canceling subscriptions without authentication. So, having your password is likely necessary for cancellation.

Can I Get a Refund from Cycle Gear?

We've actually written a step by step guide on how to get a refund from Cycle Gear. Check it out!

How to Cancel Your Cycle Gear Subscription (2026)

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Cancelling a subscription or membership at Cycle Gear requires contacting customer service either by phone or email, which is straightforward but not fully automated on the website. Therefore, the process is relatively easy but involves waiting for a customer service response, making it not the simplest self-service cancellation.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Cycle Gear subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Cycle Gear account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Cycle Gear online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.